Tag Archives: Windows Phone 8

Ballmer’s last decisions at Microsoft prove to be his best

Ballmer’s last decisions at Microsoft prove to be his best
Departing CEO Steve Ballmer knew needed to change Microsoft, but couldn’t change himself. So he fell on his own sword.

An amazing article in Monday’s edition of the Wall Street Journal gives insight into what happened to precipitate Steve Ballmer’s departure from Microsoft. As many have speculated, Ballmer is not leaving because he’s ready. But what is interesting is the process that led to his departure.

The Journal’s article is built on interviews with Ballmer and Microsoft board members, not a bunch of anonymous sources. The story begins in January 2013, with Ballmer on a conference call with the board, who were pushing him hard to make changes far faster than he had been prepared to make.

“Hey, dude, let’s get on with it,” lead director John Thompson says he told him. “We’re in suspended animation.”

(Seriously? These are adults talking to each other like that?)

RELATED: Microsoft employee on stack ranking and the company’s ‘most universally hated exec’

They were getting impatient with Microsoft’s repeated missing the boat on things like smartphones and tablets, not to mention Windows 8 stinking up the market. Ballmer had a vision but it was taking too long. The directors didn’t push Steve to step down “but we were pushing him damn hard to go faster,” Thompson told the WSJ.

Thompson isn’t a lightweight. He was a former IBM senior executive and was the long-running CEO of Symantec before retiring several years ago. He is now heading up the CEO search committee. So he’s someone who could speak honestly and bluntly to Ballmer.

Ballmer said “I’ll remake my whole playbook. I’ll remake my whole brand.”

But he couldn’t. Ballmer eventually told the Thompson and the board “At the end of the day, we need to break a pattern. Face it: I’m a pattern.” And that was what led his decision to retire earlier than he wanted to.

“Maybe I’m an emblem of an old era, and I have to move on,” Ballmer told the Journal. “As much as I love everything about what I’m doing, the best way for Microsoft to enter a new era is a new leader who will accelerate change.”

That is remarkable, especially when you contrast it to the buck passing going on in Washington over the epic fail of HealthCare.gov. There you have a case of no one taking responsibility and no one resigning or being fired. Yet Ballmer, the number two shareholder at Microsoft who would not be easy to remove, looks around at a profitable company, says I am the problem, and steps down. You have to respect that and wonder if there isn’t another CEO or two who needs to make the same admission.

And in the process, he’s taking the loathed stack ranking employee rating system with him. Microsoft announced its demise last week, and that memo was promptly leaked to the entire world.

I checked with my contact that provided so much valuable insight the last time we discussed stack ranking. This person said most people were taking a wait and see attitude, because they had been made so many promises before. HR head Lisa Brummel, whom my contact called “the most hated exec” in Microsoft, was described as looking “happy, very happy…if not relieved to change the subject.”

Microsoft’s board is meeting this week to whittle the list of candidates down to three to five, with outsiders leading the charge. The feeling is that an outsider is needed to shake things up. I couldn’t agree more.


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Microsoft has no reason to save Dell

If I kicked in a few billion dollars for anything, I’d want something in return. But does Dell have anything Microsoft would want?

By now, you’re probably familiar with the reports that Michael Dell is looking to take his company off the public stock market and make it private again. The deal would be the largest leveraged buyout since the economy hit the skids in 2008, and one of the biggest ever. Because of this, the current problem won’t be easy to solve.

As it looks now, Michael is basically going to have to empty his piggy bank, which means his 16% stake in the company, financing by private-equity firm Silver Lake Partners, and arrange another $15 billion in debt financing with banks.

Microsoft is also involved, reportedly ready to contribute $2 billion or more of equity in the form of a preferred security. Other reports put Microsoft’s contribution at between $1 and $3 billion.

The Wall Street Journal reports that Microsoft’s role is proving to be a sticking point, which should surprise no one. You don’t hand over $2 billion and let a company go on its way. Word to the WSJ is the key players in the deal still need to work out the ways Microsoft would and would not be involved in Dell’s business after a deal closes.

Looking things over, it would seem there is more downside for Microsoft and Dell than there is upside. The great upside potential for both companies, as I see it, is that they would be the closest thing to an Apple-like scenario of merging hardware and software under one roof. It won’t be as tightly knit as Apple, but it will be closer than it is now.

That said, I’m not sure how much tighter they can get. Dell and Microsoft MCTS Certification are already close and have great integration between hardware and software. There’s not much more the two need.

At the same time, Microsoft risks alienating or damaging its relationships with other OEMs, especially HP and the surging Lenovo. We’ve been through this argument before when talking about Microsoft MCITP Training making prototype smartphones and tablets. It’s risky business, but at the same time, where else would the OEMs go?

And, on that note, will a meddling Microsoft put an end to Dell’s Linux efforts? Dell offers Red Hat and SuSe enterprise servers and is working with Canonical to certify Ubuntu on the PowerEdge servers. What will become of that?

Dell has sworn off smartphones for now, having gotten burned on some earlier models like the Streak a few years back. But Microsoft is anxious for OEM partners. Will it lean on Dell to offer Windows Phone 8 devices? If so, how will Nokia, Samsung, HTC and LG take it, if they aren’t the supplier through Dell?

Taking all of these headaches into account, it’s hard for me to see an upside. In this case, Microsoft might want to just wash its hands of the whole thing. Or give a loan with no expectations of influence, although I kind of doubt that would happen.

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Why I abandoned Windows Phone 8

I recently acquired a Nokia Lumia 920 to experiment with Windows Phone 8. But a few weeks in, I’m already back to my Android-based device.

A few months ago, I forced myself to switch to Windows 8 on my desktop system (and laptop) and ended up liking the operating system very much. Once I got used to the quirks and garish look of the new Start screen and learned many of the shortcuts built into Windows 8, I found myself enjoying the operating system and was more than pleased by its myriad of enhancements and performance improvements.

I initially made the switch to Windows 8 because I wanted to fully immerse myself into the OS before formulating any strong opinions. Considering how much I ended up liking Windows 8 on my desktop, I thought I would conduct a similar experiment with my smartphone. For the last few years, I have been deeply entrenched in the Android ecosystem and have experience with a multitude of devices. I enjoy installing custom ROMs on the devices and have experimented with countless apps and utilities. At this point my smartphone is an integral part of my day-to-day computing, and I’ve grown fond of a handful of apps and the convenience of always having my inboxes and access to the web in my pocket.
I picked up a [Windows Phone 8-based Nokia Lumia 920 and was initially impressed. The hardware itself is excellent. The Lumia 920’s camera is top notch. The device is obviously well-built. The screen looks great, and navigating through Windows Phone 8 was smooth as silk. At first, my Android-based device (currently a Samsung Galaxy Note II) remained my daily driver. I kept the Lumia 920 handy until I felt I was comfortable using its email client, browsing the web. But eventually I customized the Start screen to my liking and got a good feel for what Microsoft and Nokia were trying to accomplish with the phone. I installed only a couple of apps and got comfortable with them too.

After a couple of weeks and a good initial impression, I decided to dive in head-first and make the Lumia 920 my daily device. At first, I was happy with the decision. I dug the Live Tiles and the Lumia 920 never lost its luster; it’s a great phone.

But as I started to install more and more apps and dig deeper into the Windows Phone App Store, I was regularly disappointed. There seemed to be three kinds of apps available for Windows Phone 8:

Apps specifically designed for the OS that showed signs of greatness
Quick-and-dirty ports of apps obviously designed for other platforms
Kludges that were nothing more than wrappers for mobile websites

The apps designed with Windows Phone 8 in mind were mostly great. I especially liked the IMDB app, which blows away its counterparts on other mobile platforms. The Facebook app was also very fast and responsive, but it wastes a TON of screen real estate with larger-than-necessary fonts in the navigation menu and wasted white space in the feed. There were times when I could only see a single post in my news feed because of all the wasted screen real estate. I’m not sure what the app developers were thinking with that one.

Then there were the obvious ports that just didn’t look right on Windows Phone 8. One in particular, Words with Friends, comes to mind. I know it’s an older title and games aren’t a necessity, but I enjoy playing Words with Friends; it’s a nice break in the day. Anyway, fonts (like the one used to display the score) were nearly illegible and the game is just plain broken. As of a couple of weeks ago, you couldn’t use words with the letter “Z” and the main screen wouldn’t update when it was your turn. You’d think with the amount of complaints logged in the app store someone at Microsoft would fix the game, but no such luck.

And then there’s apps like YouTube, which seem to be little more than wrappers for the YouTube mobile site. Minimal effort was put into optimizing the app for Windows Phone 8, and it shows.

As you probably guessed by now, my little experience was a failure. I’m back to my Android device and don’t plan to give Windows Phone 8 another try for a few months. If Microsoft wants people to give Windows Phone 8 serious consideration, they’ve got to get serious about offering quality apps for the platform. It’s not just about the number of available apps, it’s about the quality, and at this point in time Windows Phone 8 trails in both departments.


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