C9560-507 IBM Tivoli Monitoring V6.3 Implementation

Number of questions: 68
Number of questions to pass: 50
Time allowed: 90 mins
Status: Live

This exam consists of 5 sections described below.

Section 1: Planning
Given a customer with a timeline, determine the scope of a monitoring project so that a Statement of Work and project plan are created.
Given the requirements to implement ITM 6.3 and the knowledge of the customer’s organization, determine what is to be monitored so that there is an understanding of customer’s monitoring requirements.
Given the customer network diagram and a basic ITM 6.3 architecture, identify network ports and request to open and test the networking so that firewall requirements are outlined and verified.
Given the customer’s operating environment and monitoring requirements, determine the OS agent platforms so that corresponding OS agents can be deployed.
Given the ITM High Availability (HA) Guide and the customer’s business needs, determine the customer’s requirement for a high availability environment so that an ITM 6.3 HA design plan is created.
Given the sizing and the architecture of the monitoring environment, determine how many Hub Tivoli Enterprise Monitoring Server (Hub TEMS) and RTEMS are necessary to support the monitoring environment so that an initial version of an ITM V6.3 solution architecture document is created.
Given the customer’s monitoring and reporting requirements and the ITM 6.x Warehouse Load Projections spreadsheet, determine the length of historical data collection and size the data warehouse so that historical configuration parameters have been defined and the required storage capacity for historical data is identified.
Given the ITM 6.3 architecture document with estimated agents to be deployed, define the size of the ITM 6.3 environment so that the appropriate hardware will be deployed.
Given the LDAP or Active Directory server to authenticate, define the authentication method so that the authentication method is defined.
Given an understanding of customer’s monitoring requirements, review authorization options and define TEPS user groups as required so that TEPS users will have access and permissions required to perform assigned monitoring functions.
Given a basic understanding of ITM software implementation and knowledge of the ITM installation documentation, review the ITM Installation and Setup Guide and run the prerequisite scanner so that ITM prerequisites are determined.
Given a basic knowledge of ITM architecture concepts , ITM deployment, and the customer’s monitoring requirements, determine the most appropriate installation methods so that an implementation and deployment plan for Tivoli Monitoring infrastructure and monitoring agents is developed.
Given the scope of the monitoring project and a knowledge of the customer’s monitoring environment, review available event management facilities and document any need for ITM event integration so that ITM events can be displayed on an event management console if required.
Given knowledge of customer’s monitoring requirements and knowledge of what is to be monitored, assess whether there is a need for agentless monitoring, as well as or instead of standard OS agents, in the ITM environment so that requirements for agentless monitoring can be included in the ITM architecture diagram and hardware resources to support agentless monitoring can be sized appropriately.
Given experience and knowledge with ITM, describe the features and functions that allow ITM agents to run independently of the TEMS so that the features and functions of Agent Autonomy have been described.
Given a knowledge of ITM concepts and the customer’s operating environment, determine what type(s) of the TEP client will be used so that ITM users can be provided with accurate instructions on accessing the TEP client.
Given the dashboard requirements for an organization, describe requirements for JAZZ and Dash so that business needs are met.
Given the data reporting requirements for an organization, describe requirements for Jazz and Tivoli Common Reporting (TCR) so that business needs are met.

Section 2: Installation
Given the scope of the monitoring project and a statement of what is to be monitored, verify the compatibility of IBM Tivoli Monitoring (ITM) and customer software components and download required ITM software install media so that correct version of each required ITM component is available to install.
Given an ITM Installation and Deployment Guide, an action plan to address any inadequate or missing requirements and a basic knowledge of the ITM deployment and the servers where each component is to be installed, install the OS, hardware and software prerequisites so that requirements for all ITM infrastructure components are fulfilled.
Given the installation media and the host system, install and configure the supporting RDBMS so that it supports the TDW and/or the TEPS.
Given the ITM 6.3 architecture, take the required actions for Hub TEMS , RTEMS, TEPS, Tivoli Enterprise Portal (TEP) client, TDW and the agents so that the components of ITM environment are installed.
Given the storage capacity and installation media, populate the depot so that the remote installation of OS and non OS agent can be completed.
Given an installed ITM environment at required version level, the knowledge of the ITM tool, the target business requirement and enabled self describing feature on TEPS, supported agents, and any remote TEMS, take the required actions so that self-describing agent capability can be deployed.
Given basic knowledge of ITM and agent installation, use the self-describing agent feature correctly and install application support at the TEMS and TEPS as required so that agent monitoring data will be displayed correctly in the TEP.

Section 3: Configuration
Given installed base components of the IBM Tivoli Monitoring (ITM) and the ITM installation guide, the deployment architecture and basic knowledge of the ITM solution, configure the Tivoli Enterprise Monitoring Server (TEMS) so that TEMS can run according to required business needs.
Given installed base components of the ITM and installed DBMS for Tivoli Enterprise Portal Server (TEPS) and Tivoli Data Warehouse (TDW), the IBM Tivoli Monitoring installation guide, the deployment architecture and basic knowledge of the ITM solution, configure the TEPS so that the ITM environment can run according to required business needs.
Given installed base components of the ITM and installed DBMS for TDW, the ITM installation guide, the deployment architecture and basic knowledge of the ITM solution, configure the Summarization and Pruning Agent (SPA) so that the SPA can run according to required business needs.
Given installed base components of the ITM and installed DBMS for Data Warehouse, the ITM installation guide, the deployment architecture and basic knowledge of the ITM solution, configure the Warehouse Proxy so that the Warehouse Proxy can run according to required business needs.
Given installed base components of the ITM and the ITM installation guide, the deployment architecture and basic knowledge of the IBM Tivoli Monitoring Solution, configure the OS monitoring agent so that the OS monitoring agent can run according to required business needs.
Given installed base components of the ITM and the ITM installation guide, the deployment architecture and basic knowledge of the ITM solution, configure the Tivoli Enterprise Portal (TEP) so that the TEP can run according to required business needs.
Given a working ITM environment, configure components so that ITM is highly available.
Given access to event management system, TEMS, and installation guides, configure the integration with event management so that ITM integration to the Event Management System can be completed.
Given a deployed and running ITM Infrastructure (TEP, TEPS, TEMS and/or secondary TEMS), configure agents so that they are correctly connected to a TEMS.
Given a working ITM environment, installed and configured WPA and SPA and Application Support for selected agents, and a customer’s historical data collection and reporting requirements, configure historical data collection so that required historical data can be collected, summarized and pruned correctly.
Given an installed ITM environment at required version level, the knowledge of the ITM tool, the target business requirement, take the required actions so that range partitioning for TDW can be completed.
Given a working ITM environment describe the functions of Agent Management Services (AMS) so that it can be used to monitor and manage agents.

Section 4: Administration
Given an installed and running IBM Tivoli Monitoring (ITM) environment, and the knowledge of the ITM products, verify the installed components are running appropriately so that their connection status to the Hub can be confirmed.
Given a running ITM V6.3 Infrastructure that is installed and configured correctly and ITM administrator User ID, use the TEP interface so that users are created with appropriate access rights and roles.
Given an installed, configured and running ITM environment, and knowledge of the IBM Tivoli Monitoring product, access the TEP so that data visibility for monitored items can be demonstrated and confirmed.
Given a working ITM environment and the authority to create situations, examine the product provided situations and create a custom situation so that customer requirements can be met.
Given a working ITM environment, periodically verify ITM disk space so that normal operation and file growth are accommodated.
Given access to an implemented ITM system, back up the TEPS database so that a restore of the TEPS database can be successfully performed, if required.
Given a working ITM environment, back up the Hub TEMS objects so that after restoration, the Hub TEMS is fully operational at the state in which the backup was taken.

Section 5: Perforance Tuning and Problem Determination

Given access to IBM Tivoli Monitoring (ITM), review the installation logs so that errors or failures can be identified.
Given access to a correctly implemented ITM, set the Java Heap Size so that the Tivoli Enterprise Portal Server (TEPS) can handle multiple concurrent logins.
Given access to the application and system log, review and analyze the logs so that any issues or error are identified.
Given access to the server, enable user and component auditing so that all changes are tracked.
Given access to the TEP with permission to modify situations, ensure that monitoring situations are running at an appropriate frequency so that the correct sampling frequency is entered per the customer requirements.
Given the customer requirements and TEP access, review the self-monitoring topology so that the agents are distributed appropriately across the monitoring infrastructure.
Given the number of concurrent users on an https:, Apache, or IIS Web server, tune the Web server so that concurrent users connectivity is optimized.
Given access to the server, configure logging so that logging levels and parameters are set appropriately for the production environment.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too

Use the study guide to help pass this exam. A study guide is an easy to follow document that will help you prepare for this exam. The guide is free and can be downloaded immediately.

This exam has an Assessment Exam option: A9560-507 Assessment: IBM Tivoli Monitoring V6.3 Implementation

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.

This assessment exam is available in: English

Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.
Classroom Course

Course Title: IBM Tivoli Monitoring 6.3 for Implementers – New

Course Duration: 3.0 Days

Course Number: TV355G

Course Abstract: With IBM Tivoli Monitoring, you can manage your systems graphically, dynamically, and flexibly. A browser-enabled interface helps transform systems management data into information you need to keep systems available. In this course, you learn how to implement IBM Tivoli Monitoring version 6.3. This training class is provided in a classroom environment with multiple opportunities for hands-on lab practice.

Business Partners – This course does qualify for You Pass We Pay.

Related Certifications
IBM Certified Deployment Professional – Tivoli Monitoring V6.3
IBM Cloud : Cloud Integration – Dev Ops
PartnerWorld Code: 24002909

IBM Certified ADP – IBM Service Management Network and Service Assurance V4
IBM Cloud : Cloud Integration – Dev Ops
PartnerWorld Code: 24109104

IBM Certified ADP – IBM Service Management Service Availability and Performance Management V4
IBM Cloud : Cloud Integration – Dev Ops
PartnerWorld Code: 24109304

IBM Certified ADP – IBM Service Management Service Delivery and Process Automation V4
IBM Systems : Middleware
PartnerWorld Code: 24109404

Available Languages
English, Japanese
Related Certifications
There are 4 certifications associated with this exam.
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Sample Exam
The Sample Exam contains a subset of questions similar to those found on the actual exam
Open Sample Exam PDF


QUESTION 1
A customer must perform trend analysis for future growth. Which product should be included in the design?

A. IBM System Director
B. IBM Tivoli Common Reporting
C. IBM Tivoli Performance Analyzer
D. IBM Tivoli Monitoring Agent Builder

Answer: C


QUESTION 2
Which three database products are supported for the Tivoli Data Warehouse database? (Choose three.)

A. Derby
B. Oracle
C. Sybase
D. MS SQL
E. IBM DB2
F. IBM Informix

Answer: B,D,E


QUESTION 3
How many agents can share the base listening port (1918) on a single network interface if EPHEMERAL=Y is not specified?

A. There is no limitation.
B. Only 1 agent can use this port.
C. Only 16 agents can use this port.
D. Only 32 agents can use this port.

Answer: C


QUESTION 4
When configuring the Summarization and Pruning Agent, which three databases can be specified for the Tivoli Data Warehouse? (Choose three.)

A. Derby
B. Oracle
C. Sybase
D. IBM DB2
E. IBM Informix
F. MS SQL (SQL Server)

Answer: B,D,F


QUESTION 5
A Tivoli Enterprise Portal Server (TEPS) is running on the server portal01. Users are unable to connect to the TEPS server with the Java Web Start Client and the error message says: KFWITM009I The Tivoli Enterprise Portal Server is still being initialized and is not ready for communications.
Which log file contains additional details?

A. <ITM HOME>/logs/portal01_hd_4*.log
B. <ITM HOME>/logs/portal01_cq_4*.log
C. <ITM HOME>/logs/portal01_ms_4*.log
D. <ITM HOME>/logs/portal01_cms_4*.log

Answer: B

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C9560-503 IBM Tivoli Monitoring V6.3 Fundamentals

Number of questions: 65
Number of questions to pass: 47
Time allowed: 90 mins
Status: Live

This exam consists of 6 sections described below.

Section 1: IBM Tivoli Monitoring Infrastructure
Given a basic understanding of IBM Tivoli Monitoring (ITM), describe ITM and the various components such as IBM Tivoli Enterprise Portal Server (TEPS), Tivoli Enterprise Monitoring Server (TEMS), agents, the data warehouse and event synchronization so that the ITM infrastructure and its functions have been explained.
Given a basic understanding of ITM, describe the most common Tivoli Enterprise Monitoring Agents and their functions so that the functions of the Tivoli Enterprise Monitoring Agent have been explained.
Given a basic understanding of ITM, describe the TEMS component and its function so that the purpose of the TEMS has been defined.
Given a basic understanding of ITM, describe the TEPS component and its function so that the purpose of the TEPS has been defined.
Given a basic understanding of ITM, describe the TEPS component and its function so that the purpose of the TEPS database has been defined.
Given a basic understanding of ITM, describe the TEP clients so that the TEP client has been defined.
Given a basic understanding of ITM, describe the usage of the data warehouse so that the data warehouse has been defined.
Given basic familiarity with ITM, describe what the Warehouse Proxy agent (WPA) does, what it monitors and where it can be installed so that the functions of the WPA have been defined.
Given basic familiarity with ITM, describe what the SPA does, what it monitors and where it can be installed so that the SPA has been defined.
Given basic familiarity with ITM, describe what the Manage Tivoli Enterprise Monitoring Services is, what platforms it runs on and what basic functions it provides so that the functions of the Manage Tivoli Enterprise Monitoring Services have been explained.
Given basic familiarity with ITM, describe how ITM is able to forward situation events from ITM to Tivoli Netcool/OMNIbus, as well as sync updates in Tivoli Netcool/OMNIbus back into ITM so that the integration between these products has been defined.
Given the requirement that operations staff get a console view of all incoming and open alerts from ITM and that the ITM Situation Event Console can handle only a limited number of events in any given period successfully, describe why and when would you choose to implement an external event console so that the purpose of when and why to use an external event console has been defined.
Given basic operator experience with ITM, explain how application support is the collection of configuration data (workspaces, situations, queries, help, Take Actions, etc.) needed by TEMS, TEPS, and the TEP clients that allows ITM data to be viewed by a user so that application support has been defined.

Section 2: Using Monitoring Data
Given the need to perform useful event monitoring, and using the workspaces found within the Tivoli Enterprise Portal (TEP), review the various data elements by which a monitoring agent keeps track of the state of a managed system. Determine the current properties and status of these managed systems, using these data elements (attributes), to determine meaningful criteria for analysis so that appropriate thresholds can be determined and defined in situations.
Given the need to perform useful event monitoring, state how related attributes are packaged together for ease of use in the Tivoli Enterprise Monitoring Server (TEMS) so that attribute groups and their purpose have been defined.
Given the need of the ITM user to fully understand the data streams within ITM to be able to correctly plan and implement a well performing Monitoring environment, list the data available from ITM and match these with the requirements from the users so that a document with full description of all required monitoring data with their properties is available.
Given the requirement from the TEP user to have the monitoring data available in a specific format, describe how a TEP view should be adapted to display these data so that the TEP view has been modified and saved.
Given the requirement to visualize monitoring data on the TEP client according to user requirements, new queries have to be created and used within a View/Workspace so that a new query is now available from the Query selection list.
Given the requirement of the TEP user to export monitoring data from a TEP view to an external file, describe the actions needed to achieve this so that a new file with monitored data is available from the TEP view.
Given the requirement from TEP users to visualize monitoring data on the TEP Client in different formats, list the types of views that can be created in a TEP Workspace so that the types of views have been defined.

Section 3: IBM Tivoli Monitoring Usage
Given basic familiarity with IBM Tivoli Monitoring V6.3 (ITM), describe how individual components are stopped and started on different platforms, using ITM functionality so that the process to stop/start ITM components has been explained.
Given a basic understanding of ITM, describe the different types of users, including Administrators, Operations, Support teams, and Management so that the users and their roles have been defined.
Given the need to create a new user, log on to the TEP, create the user and assign the appropriate permissions so that the user ID has been created and is ready for use.
Given basic familiarity with ITM, describe what a workspace is, what it can display, its properties, what is delivered as default and what can be changed so that workspaces within ITM have been defined.
Given the need to enable workspace admin mode, log on to the TEP, grant the required permissions to the selected user ID, log on with the changed user ID and enable workspace admin mode so that the workspace admin mode is enabled.
Given basic ITM knowledge, describe what level of data can be collected, what the options are to limit or increase the amount of data collected so that ITM data collecting options have been defined.
Given an existing View on the TEP, describe how you can limit the scope of the rows returned from the Query so that a new view has been modified to the requirements of the TEP user.
Given the user requirement to visualize a specific time frame of monitoring data for a specific server or servers for a specific set of attributes, explain how this time span should be set on the view so that the modified view reflect the new time selection criteria.
Given the end user requirements for which monitoring data are to be collected, define an attribute group to be collected with its specific settings so that the historical data files will be created at the TEMA or TEMS and data will be sent to the warehouse.
Given the requirement of TEP administrators to distribute groups of objects (historical configurations and situations) to the same list(s) of systems, use the Object Group Editor to assign these objects in group to managed systems or lists of managed systems so that historical configurations and situations are grouped to the appropriate servers.
Given the requirement to launch external applications from the TEP client, describe the main features of this function so that the launch feature has been described.
Given basic operator experience with ITM, describe how a user can navigate to Take Action on a local or remote managed system and then run an Action (either a pre-defined Action or a custom command) so that the use of Take Action has been defined.

Section 4: IBM Tivoli Monitoring Navigation
Given basic experience with IBM Tivoli Monitoring V6.3 (ITM), explain how the Navigator view provides access to the data that ITM collects via a hierarchical structure (Physical by default, Custom/Logical when defined as needed) so that the functions of the navigator tree have been explained.
Given basic familiarity with ITM, describe how one can use the Edit Navigator View button from the Tivoli Enterprise Portal (TEP) client to create a new Navigator View so that the process to create a new Navigator view is defined.
Given basic familiarity with ITM, describe what a Logical Navigator View is and why it might be used (as opposed to the default Physical Navigator View) so that the use of a Logical Navigator View is understood.
Given basic familiarity with ITM, describe how a user can navigate from the default workspace to another workspace for the same Navigator item so that the capability to attach multiple workspaces to a single Navigator item is demonstrated.
Given basic familiarity with ITM, describe how to link workspaces in the TEP client so that navigating to one particular workspace directly from another workspace is illustrated.

Section 5: IBM Tivoli Monitoring Event Management
Given the need to perform useful event monitoring, and using the Tivoli Enterprise Portal (TEP) features found in the situation editor, determine how related managed systems are grouped together for ease of replication of common analysis criteria so that when a situation is added or changed, the change is proliferated across all related managed systems, reducing error and providing consistency.
Given the need to perform proactive event management at times, and using the features provided in the TEP, state reasons why event analysis with alerts is enough (based on a situation), and when there are times that more automated actions are required (based on a policy).
Given the need to perform proactive event management at times, and using the features provided in the TEP, state reasons why the ITM framework event analysis would be conducted by sampling of data, as opposed to the determination of a pure event so that the difference between pure and sampled events has been defined.
Given the need to perform event management and analysis to reduce business outages, and using the features provided in the TEP, describe the steps at a high level of setting up a situation and assigning it to a managed system so that a situation has been set-up and assigned.
Given the need to perform event management and analysis to reduce business outages, and using the features provided in the TEP, describe how and why one would use the feature ‘Situation Persistence’ when defining a situation.
Given the need to perform event management and analysis to reduce business outages and to find quick resolutions, using the features provided in the TEP, describe the difference between creating a situation from the situation editor (start from icon), or creating a situation from the navigator tree so that the various ways to create a situation have been described.
Given the need to perform event management and analysis to reduce business outages and to find quick resolutions, using the features provided in the TEP, describe how and why one would use the feature ‘Event Acknowledgement’, to take ownership of a situation event when it occurs so that the Event Acknowledge feature has been explained.
Given basic familiarity with ITM, describe how pure and sampled situation events are closed so that the difference between pure events and sampled events is defined.
Given the need to perform event management and analysis, to reduce business outages and to find quick resolutions, using the features provided in the TEP, describe how and why one would need to associate a situation with a navigator item so that how to associate a situation with a navigator item has been defined.
Given the need to perform event management and analysis to reduce business outages and to find quick resolutions, using the features provided in the TEP, describe how and why one would use the feature ‘Expert Advice’ when defining a situation so that the Expert Advice feature has been described.
Given basic familiarity with ITM, describe the differences between reflex automation and workflow automation so that users can distinguish between the two.
Given basic familiarity with ITM, describe the kind of data that can be used in a situation and displayed in a situation event so that the use of Display Item in situations is defined.
Given basic familiarity with ITM, describe the function of monitored, statistical, and historical baselines in a data view so that the value of using monitored baselines in a view is understood.

Section 6: Fundamentals of IBM Tivoli Monitoring Problem Determination
Given basic knowledge of IBM Tivoli Monitoring V6.3 (ITM), describe how a user can determine if a component of the ITM is failing so that a user can determine what may be failing within the ITM architecture.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too

Use the study guide to help pass this exam. A study guide is an easy to follow document that will help you prepare for this exam. The guide is free and can be downloaded immediately.

This exam has an Assessment Exam option: A9560-503 Assessment: IBM Tivoli Monitoring V6.3 Fundamentals

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English

Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.
Classroom Course

Course Title: IBM Tivoli Monitoring Fundamentals

Course Duration: 3 Days

Course Number: TM023

Course Abstract: IBM Tivoli Monitoring products monitor the performance and availability of operating systems and applications. In this course you learn about the Tivoli Monitoring architecture and how to navigate the Tivoli Enterprise Portal. You also learn how to manage situation events, visualize real-time and historical data, manage user authorities, and publish monitoring workspaces.

Business Partners – This course does qualify for You Pass We Pay.

Overview
PartnerWorld Code: 24120102
Replaces PW Code: 24120101

Status: Live
An IBM Certified Associate – Tivoli Monitoring V6.3 is an individual with entry level knowledge and experience with IBM Tivoli Monitoring V6.3. This individual is knowledgeable about the fundamental concepts of IBM Tivoli Monitoring V6.3 through either hands on experience or formal and informal education. The associate should have an in-depth knowledge of the basic to intermediate tasks required in day-to-day use of IBM Tivoli Monitoring V6.3.

To attain the IBM Certified Associate – Tivoli Monitoring V6.3 certification, candidates must pass 1 test.

Key Areas of Competency:
Explain the functionality and infrastructure of IBM Tivoli Monitoring
Describe how to use Tivoli Monitoring V6.3 data
Customize Tivoli Monitoring V6.3 data
Knowledge of Tivoli Monitoring V6.3 Navigation
Describe ITM Event Management

Recommended Prerequisite Skills
Working knowledge of IBM Tivoli Monitoring V6.3 infrastructure components
Working knowledge of OS, networking, and firewall concepts
Working knowledge of Tivoli Enterprise Monitoring Agents (TEMA)
Basic knowledge of IBM Tivoli Netcool/OMNIbus
Basic knowledge of security (SSL, data encryption, GS Kit, system user accounts)
Basic knowledge of supported databases
Basic knowledge of the enterprise wide monitoring capabilities of IBM Tivoli Monitoring V6.3
Basic knowledge of protocols including https:, LDAP
Basic knowledge of problem determination

Skill Levels:
1 – Basic Skill/Knowledge: Familiarity with basic functionality and concepts, may need to rely on assistance from documentation or other resources.
2 – Working Skill/Knowledge: Working knowledge of functionality and concepts, can use product or explain concepts with little or no assistance.
3 – Advanced Skill/Knowledge: Substantial experience with functionality or concepts, can teach others how to use functionality or explain concepts.
4 – Expert Skill/Knowledge: Extensive and comprehensive experience with functionality or concepts, can create or customize code, architecture, or processes.
Requirements

This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9560-503 – IBM Tivoli Monitoring V6.3 Fundamentals


QUESTION 1
Which Tivoli Enterprise Portal navigation tool is used to inform discrepancies in versions between client and server?

A. Refresh the Navigator
B. Check Discrepancies
C. Apply Pending Updates
D. Application Support Event

Answer: D


QUESTION 2
Which permission allows an administrator to share new launch definitions with other users?

A. Workspace Author Mode
B. Launch Administration Mode
C. Workspace Administration Mode
D. Launch Application Activation Mode

Answer: C


QUESTION 3
What is the purpose of the Deployment Status Summary workspace?

A. to show summary status information about remote agent deployments
B. to give an overview of the situation event status throughout the enterprise
C. to list the monitoring agents in the managed network and their online or offline status
D. to provide a visual health check of the monitoring servers in the enterprise and the application support that has been applied

Answer: A


QUESTION 4
Which two definitions are stored in a Tivoli Enterprise Portal Server database? (Choose two.)

A. Group definitions
B. Situation definitions
C. User data definitions
D. Managed systems definitions
E. Historical collection definitions

Answer: A,C


QUESTION 5
For reasons related to performance, which option can be applied to queries for data retrieval?

A. Use only one query per workspace.
B. Use an associated situation with the query.
C. Use a filter to filter the data retrieved from the query.
D. Use a policy to limit the data returned from the query.

Answer: A

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C9560-040 IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation

Number of questions: 60
Number of questions to pass: 42
Time allowed: 75 mins
Status: Live

This exam consists of 3 sections described below.

Section 1: Planning
Given that proper IBM Tivoli Application Dependency Discovery Manager (TADDM) manuals are available, describe the use and structure of the Common Data Model so that knowledge of the Common Data Model is demonstrated.
Given that IBM SmartCloud Control Desk V7.5 (SCCD) Change, Configuration and Release Management is to be installed, describe the Configuration Management Database sizing and performance architecture so that SCCD Change, Configuration and Release Management logical architecture is described.
Given that the SCCD has been installed, and the basic system data has been set up, describe configuration items (CIs), CI types and assets and how they are represented so that the consultant understands how the data elements are related to one another and the importance of them.
Given the customer’s need to overlay their own business process for Change, Configuration and Release Management onto SCCD, plan the workflow and job plan requirements so that the workflow and job plans meet customer requirements.
Given that change management will be used to control changes to CIs in the managed environment, explain how this is done, and the role that process requests play so that knowledge of the process requests in change management is understood.
Given the description of job plans and workflows, describe the purpose and use of job plans and workflows in change management so that the customer understands the difference between the two.
Given the description of job plans and workflows, describe the purpose and use of job plans and workflows in release management so that the customer understands the difference between the two.
Given knowledge of change management, describe the capabilities of impact analysis so that knowledge of the SCCD impact analysis capabilities and possibilities is demonstrated.

Section 2: Configuration
Given that IBM SmartCloud Control Desk V7.5 (SCCD) has been installed, configure and load data from IBM Tivoli Application Dependency Discovery Manager (TADDM) into SCCD by using IBM Tivoli Integration Composer (ITIC) so that the data is configured and loaded.
Given that an authorized asset and CI represent the same IT resource, use new automated features to link them, where both exist, and create new ones when only one or the other currently exists so that authorized assets are linked and in sync with respective authorized CI.
Given knowledge of the CI hierarchy, create a CI hierarchy so that CI hierarchy is created and documented.
Given the need to create authorized CIs, promote discovered CI data to authorized state so that authorized CIs are created.
Given that the SCCD product is fully installed, and Change Window has been specified with an allowable maintenance time for a CI, configure a permissible change for a CI or a set of CIs so that CIs are associated to a Change Window.
Given that the SCCD product is fully installed, and CI ownership has been specified, configure ownership for a CI or a set of CI’s so that CI ownership is assigned as specified.
Given a running SCCD server with Actual and Authorized CIs populated, and understanding of reconciliation, set up and run a reconciliation task so that the results can be reviewed.
Given that SCCD and TADDM are installed, describe the procedure to configure context menu service so that TADDM can be launched from SCCD
Given knowledge, explain change and configuration management workflows and job plans so that change and configuration management workflows and job plans are understood.
Given SCCD is installed, customize the default roles based on customer requirements so that customer requirements are met.
Given SCCD is installed, describe activities and task management so that activities and tasks can be managed
Given SCCD is installed, view task schedule conflicts so that conflicts can be viewed.
Given that SCCD is installed and reconciliation has been set up, perform an audit of the actual and authorized CIs so that an audit is complete.
Given SCCD is fully installed, configure a CI lifecycle so that the CI lifecycle is created.
Given that SCCD has been installed and the basic system data has been set up, TADDM set up, CI types set up, discovery performed, and customer requirements understood, describe depth of CI import data against activation of CI types so that non-activated CI types will be imported.
Given that TADDM data is to be loaded into SCCD via ITIC, describe the procedure to schedule this data loading so that scheduling of TADDM data mapping executions are completed.
Given that SCCD has been installed and the basic system data has been set up, TADDM set up, CI Types set up, discoveries are performed and activation of CI is completed, described tuning features so that the SCCD performance is maintained at required level.

Section 3: Configuation of Release Management
Given a Software Image in a IBM Tivoli Provisioning Manager (TPM), TCM or RAM server and an Integration Module that has been configured to point to the server, import a Software Image CI into the Definitive Media Library from the remote server so that a software image CI exists in the DML repository and can be deployed within a release management process.
Given a software image CI exists in the DML that has been approved for distribution, and target computer system CIs have been imported from TADDM, deploy a Software Image to a set of targets as part of a Release Management process using TPM or TCM so that software has been installed on each of the target systems.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too

Sample Test for Test C9560-040

Use the study guide to help pass this exam. A study guide is an easy to follow document that will help you prepare for this exam. The guide is free and can be downloaded immediately.

Study Guide PDF here

This exam has an Assessment Exam option: A9560-040 Assessment: IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English

Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.

Redbook

IBM SmartCloud Control Desk: Best Practices Configuration and Customization Guide

SmartCloud Control Desk is a comprehensive IT Asset and Service Management solution that helps reduce cost and minimize service disruptions through automated service request handling, efficient change management, optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk provides the following features and benefits:

Reduce total cost of ownership by using one unified solution to license, install and manage multiple ITIL processes under one price point.

Reduce business risk by using advanced impact analysis and defining automated change procedures that ensure integrity of existing infrastructure while supporting business agility.

Improve efficiency and quality of service by unifying asset, change and problem management across both IT and the rest of the enterprise.
Lower cost and mitigate license compliance risk by performing end to end software asset management.

Improve utilization rate and reduce unnecessary purchases by managing the IT asset lifecycle.

Adaptive, role-based simplified UI, improves intuitiveness for novice users, and reduces training costs.

Access from anywhere at anytime via mobile device support – Blackberry, iOS, and Android.
Pick a solution delivery model – Traditional on-premise, SaaS, VM image – that is affordable and meets your current business needs; Seamlessly move between delivery models while keeping the same functionality.

This IBM Redbooks publication covers IBM SmartCloud Control Desk product configuration, customization, and implementation best practices.
Web Resource

IBM SmartCloud Control Desk V7.5: Deployer’s Workbench Info Center

IBM SmartCloud Control Desk Wiki

Welcome to the IBM SmartCloud Control Desk wiki, a collaborative repository of technical information. IBM SmartCloud Control Desk is an integrated service management solution that helps you manage a comprehensive range of IT processes, services, and assets.

Overview

PartnerWorld Code: 24012702
Replaces PW Code: 24012701

Status: Live

An IBM Certified Deployment Professional – SmartCloud Control Desk V7.5 Change, Configuration, Release Management is an individual who has demonstrated the ability to implement and support an IBM SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution. It is expected that this person is able to perform the tasks independently, and in some situations, take leadership and provide mentoring to peers.

Key Areas of Competency

Describe the SmartCloud Control Desk V7.5 Change, Configuration, Release Management architecture and components.
Design and document the processes that will be used with the SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution based on customer requirements and their environment.
Design and document the data lifecycle based on customer requirements and their environment.
Create a deployment plan for the SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution.
Install and configure prerequisites to SmartCloud Control Desk V7.5 Change, Configuration, Release Management
Install and configure SmartCloud Control Desk V7.5 Change, Configuration, Release Management infrastructure components.
Use available interfaces to configure and administer the SmartCloud Control Desk V7.5 Change, Configuration, Release Management environment.
Perform performance tuning and problem determination for SmartCloud Control Desk V7.5 Change, Configuration, Release Management.

Recommended Prerequisite Skills

Required Prerequisites

Knowledge of SQL (DB2, Oracle, or SQL Server) databases-Skill level 3
Knowledge of Tivoli process automation engine-Skill level 3
Knowledge of Application Server (WebSphere or Weblogic)-Skill level 2
Knowledge of operating systems, networking, and firewall concepts-Skill level 2
Knowledge of Configuration Process Manager-Skill level 2
Knowledge of Change Process Manager-Skill level 2
Knowledge of Release Process Manager-Skill level 1
Knowledge of security (SSL, data encryption, system user accounts, directory servers)-Skill level 1
Knowledge of protocols including https:, SMTP, and SNMP-Skill level 1
Knowledge of the ITIL roles for V2 or V3-Skill level 1
Knowledge of XML-Skill level 1
Knowledge of TADDM-Skill level 1

Requirements

This certification requires 2 exams

Exams Required:
Click on the links below to see exam details, exam objectives, suggested training and sample tests.

C9560-652 – IBM SmartCloud Control Desk V7.5 Fundamentals
C9560-040 – IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation


QUESTION 1
What are two capabilities of the Quick Configuration application in IBM SmartCloud Control Desk V7.5? (Choose two.)

A. Data loading
B. Restart server
C. Configure an Organization and Site
D. Service Desk content configuration
E. Service Catalog content configuration

Answer: A,C


QUESTION 2
The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)

A. Roles
B. UserID
C. Ticket Owners
D. Person Groups
E. E-mail Address
F. Security Groups

Answer: A,D,E


QUESTION 3
Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)

A. Sybase
B. MySQL
C. Informix
D. IBM DB2
E. Microsoft SQL server

Answer: D,E


QUESTION 4
Which ticket type must be used for a user who is asking for information?

A. Incident
B. Problem
C. Service Request
D. Process Request

Answer: C


QUESTION 5
Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5?

A. Asset Management, Network Management, Event Management
B. Change Management, Contract Management, Performance Management
C. Asset Management, Change Management, Service Request Management
D. Service Request Management, Discovery Management, Problem Management

Answer: C

Click here to view complete Q&A of C9560-040 exam
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C9560-040 IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation

Number of questions: 60
Number of questions to pass: 42
Time allowed: 75 mins
Status: Live

This exam consists of 3 sections described below.

Section 1: Planning
Given that proper IBM Tivoli Application Dependency Discovery Manager (TADDM) manuals are available, describe the use and structure of the Common Data Model so that knowledge of the Common Data Model is demonstrated.
Given that IBM SmartCloud Control Desk V7.5 (SCCD) Change, Configuration and Release Management is to be installed, describe the Configuration Management Database sizing and performance architecture so that SCCD Change, Configuration and Release Management logical architecture is described.
Given that the SCCD has been installed, and the basic system data has been set up, describe configuration items (CIs), CI types and assets and how they are represented so that the consultant understands how the data elements are related to one another and the importance of them.
Given the customer’s need to overlay their own business process for Change, Configuration and Release Management onto SCCD, plan the workflow and job plan requirements so that the workflow and job plans meet customer requirements.
Given that change management will be used to control changes to CIs in the managed environment, explain how this is done, and the role that process requests play so that knowledge of the process requests in change management is understood.
Given the description of job plans and workflows, describe the purpose and use of job plans and workflows in change management so that the customer understands the difference between the two.
Given the description of job plans and workflows, describe the purpose and use of job plans and workflows in release management so that the customer understands the difference between the two.
Given knowledge of change management, describe the capabilities of impact analysis so that knowledge of the SCCD impact analysis capabilities and possibilities is demonstrated.

Section 2: Configuration
Given that IBM SmartCloud Control Desk V7.5 (SCCD) has been installed, configure and load data from IBM Tivoli Application Dependency Discovery Manager (TADDM) into SCCD by using IBM Tivoli Integration Composer (ITIC) so that the data is configured and loaded.
Given that an authorized asset and CI represent the same IT resource, use new automated features to link them, where both exist, and create new ones when only one or the other currently exists so that authorized assets are linked and in sync with respective authorized CI.
Given knowledge of the CI hierarchy, create a CI hierarchy so that CI hierarchy is created and documented.
Given the need to create authorized CIs, promote discovered CI data to authorized state so that authorized CIs are created.
Given that the SCCD product is fully installed, and Change Window has been specified with an allowable maintenance time for a CI, configure a permissible change for a CI or a set of CIs so that CIs are associated to a Change Window.
Given that the SCCD product is fully installed, and CI ownership has been specified, configure ownership for a CI or a set of CI’s so that CI ownership is assigned as specified.
Given a running SCCD server with Actual and Authorized CIs populated, and understanding of reconciliation, set up and run a reconciliation task so that the results can be reviewed.
Given that SCCD and TADDM are installed, describe the procedure to configure context menu service so that TADDM can be launched from SCCD
Given knowledge, explain change and configuration management workflows and job plans so that change and configuration management workflows and job plans are understood.
Given SCCD is installed, customize the default roles based on customer requirements so that customer requirements are met.
Given SCCD is installed, describe activities and task management so that activities and tasks can be managed
Given SCCD is installed, view task schedule conflicts so that conflicts can be viewed.
Given that SCCD is installed and reconciliation has been set up, perform an audit of the actual and authorized CIs so that an audit is complete.
Given SCCD is fully installed, configure a CI lifecycle so that the CI lifecycle is created.
Given that SCCD has been installed and the basic system data has been set up, TADDM set up, CI types set up, discovery performed, and customer requirements understood, describe depth of CI import data against activation of CI types so that non-activated CI types will be imported.
Given that TADDM data is to be loaded into SCCD via ITIC, describe the procedure to schedule this data loading so that scheduling of TADDM data mapping executions are completed.
Given that SCCD has been installed and the basic system data has been set up, TADDM set up, CI Types set up, discoveries are performed and activation of CI is completed, described tuning features so that the SCCD performance is maintained at required level.

Section 3: Configuation of Release Management
Given a Software Image in a IBM Tivoli Provisioning Manager (TPM), TCM or RAM server and an Integration Module that has been configured to point to the server, import a Software Image CI into the Definitive Media Library from the remote server so that a software image CI exists in the DML repository and can be deployed within a release management process.
Given a software image CI exists in the DML that has been approved for distribution, and target computer system CIs have been imported from TADDM, deploy a Software Image to a set of targets as part of a Release Management process using TPM or TCM so that software has been installed on each of the target systems.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too

Sample Test for Test C9560-040

Use the study guide to help pass this exam. A study guide is an easy to follow document that will help you prepare for this exam. The guide is free and can be downloaded immediately.

Study Guide PDF here

This exam has an Assessment Exam option: A9560-040 Assessment: IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English

Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.

Redbook

IBM SmartCloud Control Desk: Best Practices Configuration and Customization Guide

SmartCloud Control Desk is a comprehensive IT Asset and Service Management solution that helps reduce cost and minimize service disruptions through automated service request handling, efficient change management, optimized asset lifecycle management across IT and enterprise domains. SmartCloud Control Desk provides the following features and benefits:

Reduce total cost of ownership by using one unified solution to license, install and manage multiple ITIL processes under one price point.

Reduce business risk by using advanced impact analysis and defining automated change procedures that ensure integrity of existing infrastructure while supporting business agility.

Improve efficiency and quality of service by unifying asset, change and problem management across both IT and the rest of the enterprise.
Lower cost and mitigate license compliance risk by performing end to end software asset management.

Improve utilization rate and reduce unnecessary purchases by managing the IT asset lifecycle.

Adaptive, role-based simplified UI, improves intuitiveness for novice users, and reduces training costs.

Access from anywhere at anytime via mobile device support – Blackberry, iOS, and Android.
Pick a solution delivery model – Traditional on-premise, SaaS, VM image – that is affordable and meets your current business needs; Seamlessly move between delivery models while keeping the same functionality.

This IBM Redbooks publication covers IBM SmartCloud Control Desk product configuration, customization, and implementation best practices.
Web Resource

IBM SmartCloud Control Desk V7.5: Deployer’s Workbench Info Center

IBM SmartCloud Control Desk Wiki

Welcome to the IBM SmartCloud Control Desk wiki, a collaborative repository of technical information. IBM SmartCloud Control Desk is an integrated service management solution that helps you manage a comprehensive range of IT processes, services, and assets.

Overview

PartnerWorld Code: 24012702
Replaces PW Code: 24012701

Status: Live

An IBM Certified Deployment Professional – SmartCloud Control Desk V7.5 Change, Configuration, Release Management is an individual who has demonstrated the ability to implement and support an IBM SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution. It is expected that this person is able to perform the tasks independently, and in some situations, take leadership and provide mentoring to peers.

Key Areas of Competency

Describe the SmartCloud Control Desk V7.5 Change, Configuration, Release Management architecture and components.
Design and document the processes that will be used with the SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution based on customer requirements and their environment.
Design and document the data lifecycle based on customer requirements and their environment.
Create a deployment plan for the SmartCloud Control Desk V7.5 Change, Configuration, Release Management solution.
Install and configure prerequisites to SmartCloud Control Desk V7.5 Change, Configuration, Release Management
Install and configure SmartCloud Control Desk V7.5 Change, Configuration, Release Management infrastructure components.
Use available interfaces to configure and administer the SmartCloud Control Desk V7.5 Change, Configuration, Release Management environment.
Perform performance tuning and problem determination for SmartCloud Control Desk V7.5 Change, Configuration, Release Management.

Recommended Prerequisite Skills

Required Prerequisites

Knowledge of SQL (DB2, Oracle, or SQL Server) databases-Skill level 3
Knowledge of Tivoli process automation engine-Skill level 3
Knowledge of Application Server (WebSphere or Weblogic)-Skill level 2
Knowledge of operating systems, networking, and firewall concepts-Skill level 2
Knowledge of Configuration Process Manager-Skill level 2
Knowledge of Change Process Manager-Skill level 2
Knowledge of Release Process Manager-Skill level 1
Knowledge of security (SSL, data encryption, system user accounts, directory servers)-Skill level 1
Knowledge of protocols including https:, SMTP, and SNMP-Skill level 1
Knowledge of the ITIL roles for V2 or V3-Skill level 1
Knowledge of XML-Skill level 1
Knowledge of TADDM-Skill level 1

Requirements

This certification requires 2 exams

Exams Required:
Click on the links below to see exam details, exam objectives, suggested training and sample tests.

C9560-652 – IBM SmartCloud Control Desk V7.5 Fundamentals
C9560-040 – IBM SmartCloud Control Desk V7.5 Change Configuration Release Management Implementation


QUESTION 1
What are two capabilities of the Quick Configuration application in IBM SmartCloud Control Desk V7.5? (Choose two.)

A. Data loading
B. Restart server
C. Configure an Organization and Site
D. Service Desk content configuration
E. Service Catalog content configuration

Answer: A,C


QUESTION 2
The communication template can be configured for multiple recipients. What are three types of objects allowed as recipients? (Choose three.)

A. Roles
B. UserID
C. Ticket Owners
D. Person Groups
E. E-mail Address
F. Security Groups

Answer: A,D,E


QUESTION 3
Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)

A. Sybase
B. MySQL
C. Informix
D. IBM DB2
E. Microsoft SQL server

Answer: D,E


QUESTION 4
Which ticket type must be used for a user who is asking for information?

A. Incident
B. Problem
C. Service Request
D. Process Request

Answer: C


QUESTION 5
Which three main capabilities are combined into IBM SmartCloud Control Desk V7.5?

A. Asset Management, Network Management, Event Management
B. Change Management, Contract Management, Performance Management
C. Asset Management, Change Management, Service Request Management
D. Service Request Management, Discovery Management, Problem Management

Answer: C

Click here to view complete Q&A of C9560-040 exam
Certkingdom Review
, Certkingdom PDF Torrents

 MCTS Training, MCITP Trainnig

 Best IBM C9560-040 Certification, IBM C9560-040 Training at certkingdom.com

 

C9550-605 IBM WebSphere Enterprise Service Bus V7.0 Integration Development

Number of questions: 57
Number of questions to pass: 34
Time allowed: 120 mins
Status: Live

The test consists of five sections containing a total of 57 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Integration Solution Design and Service Component Architecture (SCA) Programming Model 10%

Identify Service Oriented Architecture (SOA) core components and their function in integration solution design.
Apply the Service Component Architecture (SCA) programming model to an integration solution design.
Organize modules into an effective project structure taking into consideration component reuse and application maintainability.
Identify the relationship of WebSphere Enterprise Service Bus with related WebSphere products and other business process management products.

Section 2 – Connectivity and Integration 18%
Analyze connectivity requirements for integration solution designs.
Create and maintain assembly diagrams with the Assembly Diagram Editor.
Explain the role of technology and application adapters in an integration solution.
Configure inbound and outbound adapter bindings.
Configure import and export bindings (e.g., JMS, MQ, Web Services, https:) and Stand-alone References.
Demonstrate usage of synchronous and asynchronous invocation patterns.

Section 3 – Component Development 44%
Describe the Service Message Object (SMO) structure.
Perform business object design using the Business Object Editor.
Perform interface design using the Interface Editor.
Configure dependencies for modules and libraries using the Module Dependency Editor.
Perform map design using the mapping editors.
Perform mediation flow development with the Mediation Flow Editor.
Configure dynamic mediation modules (dynamic routing and mediation policy resolution).
Implement the Custom Mediation primitive within a mediation flow.
Design and implement appropriate error handling within a mediation flow.
Analyze and configure Quality of Service qualifiers.
Configure components to emit events and messages (Event Emitter primitive and Message Logger primitive).

Section 4 – Testing and Problem Determination 18%
Configure the Component Test Project to create test cases.
Configure and use the integrated test environment to test mediation modules and components.
Use the integration test client for component testing such as data pool creation and test suite usage.
Use debugging tools to troubleshoot components.
Monitor events configured during mediation module design for problem determination.
Identify and use appropriate server logs for application and deployment errors.

Section 5 – Application Packaging, Deployment, Migration and Maintenance 10%
Configure IBM WebSphere Integration Developer to work with an embedded test server.
Automate the build and packaging process using ws_ant and serviceDeploy tool.
Deploy version and non-version mediation modules using the administrative console (Integrated Solutions Console).
Migrate mediation modules developed for prior versions of IBM WebSphere Enterprise Service Bus to version 7.0.
Use libraries to support effective component reuse and application maintainability.
Apply versioning concepts for module maintenance.

This exam has an Assessment Exam option: A9550-605 Assessment: IBM WebSphere Enterprise Service Bus V7.0 Integration Development

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English

Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.�?

You can prepare for the test through the�? Tutor Approach (classroom, instructor led course) or the Self-Study Approach. Sources within each approach collectively cover the skills measured on the test.

To prepare via the�? Tutor Approach, take course�? [WB713G or ZB713G]�? and refer to the sources with an * in front of them.�? �? Note that per this formula, you are required to take only 1 course.

To prepare via the�? Self-Study Approach, omit the course, and refer to all other sources with and without the * in front.

(*) Notes:

The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content.

Classroom Course

Course Title: Developing Applications for IBM WebSphere Enterprise Service Bus V7

Course Duration: 5 days

Course Number: WB713G

Course Abstract: Please also see alternative option ZB713 (listed under “Online Courses”).

This five-day instructor-led course teaches you how to build and deploy mediation integration solutions using WebSphere Enterprise Service Bus and WebSphere Integration Developer.
WebSphere Enterprise Service Bus enables a service-oriented architecture (SOA) by providing a platform for business applications requiring a complex integration that will use different technologies. WebSphere Enterprise Service Bus supports a variety of integration bindings, including Service Component Architecture (SCA), Java Message Service (JMS), https:, and Web services. In addition, the WebSphere Integration Developer tool set can be used to create integration solutions by utilizing simplified integration mechanisms.

Notes:

this course (incl. student notebook and student exercises) fully covers test objectives 1A, 1B, 1D, 2C, 2F, 3A, 3G, 3I, 3K, 4C, 5B, 5E

this course (incl. student notebook and student exercises) partially covers test objectives 2B, 2D, 2E, 3B, 3C, 3E, 3F, 3H, 4A, 4B, 4D, 4E, 4F

Online course

Developing Applications for IBM WebSphere Enterprise Service Bus V7 (Self-paced)

Please see alternative option WB713G..
Web Resource

Mediation subflows

Choosing properties of an event

EJB import bindings

Opening the event monitor

*The role of JNDI in J2EE

*Endpoint lookup mediation primitive

Invocation styles

*Default JMS function selector

*Migrating source artifacts

*Component debugging

*Specifying dependencies for component test projects

*Interface editor

*Asynchronous reliability qualifiers

*Versioning scenarios

*Example of the https: binding

Libraries

Flow Order mediation primitive

Binding-specific headers in a Service Message Object (SMO)

Using Ant scripts for testing in headless (sublinks not required)

Message Logger mediation primitive

SMO body

Stand-alone references

Storing and using elements in the message context

Transform types in the XML map editor

Logging messages during a mediation flow

*Creating a component instance

Combining results from different services

*Versioning in service applications

*Exporting modules as serviceDeploy files

Dynamic invocation using the SMO structure (sublinks not required)

*Transaction log file

Creating an XML map in an XSL Transformation primitive

*Adding test bucket configurations

Endpoint Lookup mediation primitive

*Testing XML maps

Mediation flow

*Organizing projects using integration solutions (sublinks not required)

Custom Mediation primitive (sublinks not required)

Activation specification properties

IBM WebSphere Integration Developer V7.0 Information Center

Defining global emulators in the Component Test Explorer

Transform types in the business object map editor

*Key features of WebSphere MQ JMS bindings

Creating private business objects

Fail mediation primitive

WebSphere Service Registry and Repository – Features and Benefits

*Transactions

*Configuring Secure Socket Layers

Overview

Testing with the Component Test Explorer

Connecting services through an enterprise service bus

*Installing an SCA module with the console

IBM Software for SOA and Business Flexibility

Exports and export bindings

BPM Samples & Tutorials – Build it yourself

SCA bindings

*Enabling the diagnostic trace service

*WebSphere Integration Developer and WebSphere ESB advanced topics, Part 1: Content-based service invocation and routing (See: Usage Pattern 5)

SCA programming model fundamentals (sublinks not required)

*Importing the ServiceGateway interface and schema

*Policy sets

Integration debugger

*Processing events in a sequence

*Referenced and swaRef-type attachments

*XML maps versus business object maps

*Asynchronous invocation qualifier

Business graphs

Creating abstract business objects

Architectural overview

Deployment options

Gateway Endpoint Lookup mediation primitive

Implementing event retrieval in the adapter

Creating an installable EAR file using serviceDeploy

Mediation primitives (including sublinks)

WebSphere Enterprise Service Bus overview (Slide 11)

*Service gateway scenarios (sublinks not required)

*Troubleshooting a failed deployment

*Administering the store-and-forward feature

Stand-alone references

Business objects

Return first matching endpoint and set routing target

*Copying part of a mediation flow into a subflow

IBM WebSphere Enterprise Service Bus V7.0 Information Center

Event Emitter mediation primitive

*Namespaces

Creating component test suites (sublinks not required)

WebSphere Transformation Extender – Features and Benefits

Comparison of Service Invoke and callout

*Modules and libraries dependencies

Mediation subflows

Message Validator mediation primitive

*Which style of WSDL should I use? (Sections: Document/literal wrapped & Why not use document/literal wrapped all the time?)

*Profile-specific log files

Adding breakpoints in the integration debugger

*Example: Move selected elements of input array to output array of the same type

Additional servlet tasks

Value and data pool editors

Trace mediation primitive

*BPM Samples & Tutorials – Version 7.0 -> WebSphere Adapter for FTP Samples (Build it Yourself -> “IBM WebSphere Adapter for FTP 7.0 QSS.pdf”, Page 92, Tutorial 3)

Creating component test projects

Testing SOA applications with WebSphere Integration Developer and Ant scripts

*Quality of service: Qualifiers for business services

*Transaction qualifier

SLA Check mediation primitive

Example of an Ant script

Stop and Fail Mediation Primitives

*Finding errors in the assebmly diagram

Enterprise Metadata Discovery general interfaces and implementation for application adapters (sublinks not required)

*Shared library reference and mapping settings

Unit testing (sublinks not required)

*The ALE interfaces (sublinks not required)

Specifying event properties for component elements

Developing services with adapters

Choosing a transform for an XML map

WebSphere Adapters

Security permission qualifier

Promoted and dynamic properties (including sublinks)

Policy Resolution mediation primitive

*Test Environment

Adding external software dependencies

*Testing Web Service exports with SOAP messages

Assembly editor (including sublinks)

Overview
PartnerWorld Code: 15002401
Replaces PW Code: 15002401

Status: Live
This intermediate level certification is intended for integration developers who are responsible for the successful development and deployment of integration solutions consistent with Service Oriented Architecture (SOA). These integration solutions are developed in WebSphere Integration Developer using mediation modules and libraries targeted to run on WebSphere Enterprise Service Bus.

Working with mediation flows, interfaces and business objects, the developer builds integration solutions. For mediation modules and libraries, the integration developer creates mediation flows based on Service Component Architecture (SCA).

The integration developer promotes component and service reuse through effective use of business integration libraries, mediation modules, and through the creation and configuration of Service Component Architecture (SCA) imports and exports. The developer needs a basic knowledge of adapters to integrate with Enterprise Information Systems (EIS).

During development and deployment, the integration developer may work closely with business analysts, application developers, system administrators and application administrators.

To attain the IBM Certified Integration Developer – WebSphere Enterprise Service Bus V7.0 certification certification, candidates must possess the skills outlined under Recommended Prerequisites below and pass 1 test. To prepare for this test, based on the job role and test objectives, click the link to Test C2180-605 below, and refer to the Test preparation tab.
Recommended Prerequisite Skills

(Knowledge and skills one needs to possess before beginning to prepare for this job role certification; skills not measured on the test)

The fundamentals of Service Oriented Architecture (SOA)
The role Web services play within an SOA
Standards such as WSDL, SOAP, XML and Web services for Java Platform, Enterprise Edition
Java Platform, Enterprise Edition (Java EE), including the Java Message Services (JMS) API and the Java EE Connector Architecture (JCA) API
Understanding architectural components of IBM WebSphere Application Server
Understanding of the Eclipse development environment
Basic knowledge of Java programming
Basic knowledge of enterprise information system related to the application adapters (e.g., SAP)
Basic knowledge of Apache Ant

Requirements
This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9550-605 – IBM WebSphere Enterprise Service Bus V7.0 Integration Development

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer. is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.


QUESTION 1
An integration developer has deployed different versions of the same SCA module to a server using administrative console. Which of the following statements is TRUE about any subsequently deployed versions of the module?

A. Previous versions of the module are cached in memory.
B. Previous versions of the module are overwritten by the new version of the module.
C. A new version of the module replaces the last version of the module.
D. A new version of the module does not replace any previous versions of the module.

Answer: D


QUESTION 2
An integration developer needs to integrate a SAP system using a SAP Inbound Adapter. The SAP administrator decides to send IDocs (Intermediate Documents) as the data that must be intercepted by the mediation module. Which of the following is the most appropriate interface to choose during the SAP Adapter configuration?

A. ALE (Application Link Enabling)
B. QISS (Query Interface for SAP Software)
C. ABAP (Advanced Business Application Programming)
D. BAPI (Business Application Programming Interface)

Answer: A


QUESTION 3
An integration developer has developed a new mediation flow and wants to test it on a new embedded server profile. How should the integration developer proceed in order to perform this testing as efficiently as possible?

A. Build the EAR file in WebSphere Integration Developer, then deploy it via serviceDeploy on the server.
B. Build the EAR file in WebSphere Integration Developer, then deploy it via the server’s
administrative console.
C. In WebSphere Integration Developer, in the Servers tab, add a new server and enter the connection details of the server.
D. In WebSphere Integration Developer, import the server via File>Import>Server and enter the connection details of the server.

Answer: C


QUESTION 4
An integration developer is developing a mediation flow component to integrate PeopleSoft Enterprise. The integration developer has identified WebSphere Adapter for PeopleSoft Enterprise for this integration. Which technology specification is implemented by this adapter?

A. Java EE Connector Architecture (JCA)
B. Java EE Component Architecture (JCA)
C. Java EE Connectivity Architecture (JCA)
D. Java EE Communication Architecture (JCA)

Answer: A


QUESTION 5
Which of the following event delivery types are supported by the WebSphere Adapters?

A. Ordered delivery
B. Persistent delivery
C. Guaranteed delivery
D. Non persistent delivery

Answer: A

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Exam 70-778 Analyzing and Visualizing Data with Microsoft Power BI

Published: July 31, 2017
Languages: English
Audiences: BI professionals, data analysts
Technology: Microsoft Excel
Credit toward certification: MCSA

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Consume and Transform Data By Using Power BI Desktop (20-25%)
Connect to data sources
Connect to databases, files, folders; import from Excel; connect to SQL Azure, Big Data, SQL Server Analysis Services (SSAS), and Power Query
Perform transformations
Design and implement basic and advanced transformations, apply business rules, change data format to support visualization
Cleanse data
Manage incomplete data, meet data quality requirements

Model and Visualize Data (45-50%)
Create and optimize data models
Manage data relationships, optimize models for reporting, manually enter data, Use Power Query
Create calculated columns, tables, and measures
Create DAX queries for calculated columns, tables, and measures
Create performance KPIs
Calculate the actual, calculate the target, calculate actual to target
Create hierarchies
Use date hierarchies, use business hierarchies, resolve hierarchy issues
Create and format interactive visualizations
Select a visualization type, configure page layout and formatting, setup visual relationships, configure duplicate pages, handle categories that have no data, setup default summaries and categories, position, align, and sort visuals, enable and integrate R visuals, format calculated measures
Manage custom reporting solutions
Use Power BI API, use Microsoft Power BI Embedded, enable developers to create and edit dashboards through custom applications, enable developers to embed dashboards in applications, authenticate a Power BI web application, enable developers to create custom visuals

Configure Dashboards in the Power BI Service (25-30%)
Configure a dashboard
Connect to the Power BI service, publish connections to services by using SQL Server Analysis Services (SSAS), publish visualizations including dataConfigure a dashboard, add text and images, filter dashboards, configure dashboard settings, customize the URL and title, enable natural language queries
Publish dashboards
Publish to web, publish to Microsoft SharePoint, publish to SQL Server Reporting Services (SSRS)
Configure security for dashboards
Create a security group by using the Admin Portal, share dashboard with users or security groups, integrate with Microsoft OneDrive for Business, configure row-level Security, configure gateways
Configure organizational content packs and apps
Create a content pack, publish a content pack, edit a content pack, package dashboards and reports, configure app workspace


QUESTION 1
You have the following two queries in Power BI Desktop:
• A Query named Query 1 that retrieves a table named SM8_ Customers from a Microsoft SQL Server database
• A query named Query2 that retrieves a table named Enterprise, Customers from an Oracle database
Both tables have the same columns.
You need to combine the data from SMB_Customers and Enterprise_Customers.
Which command should you use?

A. Combine Files
B. Merge Columns
C. Merge Queries
D. Append Queries

Answer: C


QUESTION 2
You embed a Power BI report in a Microsoft SharePoint Online page.
A user named User1 can access the SharePoint Online page, but the Power BI web part displays the following error message: “This content isn’t available.”
User1 is unable to view the report.
You verity that you can access the SharePoint Online page and that the Power BI report displays as expected You need to ensure that Uses 1 can view the report from SharePoint Online.
What should you do?

A. Publish the app workspace
B. Edit the settings of the Power BI web part
C. Modify the members of the app workspace
D. Share the dashboards in the app workspace

Answer: A


QUESTION 3
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company has 1.000 users m a Microsoft Office 365 subscription
A Power BI administrator named Admin 1 creates 20 dashboards and shares them with 50 users.
You discover that a user named User1 can access all the dashboard-.
You need to prevent User 1 from accessing all the dashboards
Solution: From Microsoft Azure Active Directory, you remove the Power BI license form User1.
Does this meet the goal?

A. Yes
B. No

Answer: A


QUESTION 4
You have a Power 61 report that displays a bar chart and a donut chart on the same page. The bar chart shows the total sales by year and the donut chart shows the total sale by category.
You need to ensure that when you select a year on the bar chart, the donut chart remains unchanged
What should you do?

A. Set a visual level filter on the bar chart.
B. Edit the interactions form the Format menu.
C. Set a visual level filter on the donut chart.
D. Add a slicer to the page that uses the year column.

Answer: D

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C9550-417 IBM Blueworks Live and Business Process Manager V8.5.6 BPM Business Analysis

Number of questions: 50
Number of questions to pass: 33
Time allowed: 90 mins
Status: Live

This exam consists of 5 sections described below.

Section 1 – Process Discovery and Inventory 18%
Identify and refine the scope, goals and critical success factors for the project.
Plan and perform process discovery sessions, including who will participate in the session.
Build, categorize and prioritize the process inventory with appropriate scope for the process goals following the IBM BPM methodology.
Construct a process discovery map in Blueworks Live.
Identify the stakeholders’ roles through the Responsible, Accountable, Consulted and Informed (RACI) component of the process.

Section 2 – Process Modeling and Documentation 26%
Construct process models and cases using Business Process Model and Notation (BPMN) including associated business policies.
Identify existing business rules related decision points.
Build process hierarchy to appropriate level of detail.
Identify the values for the Suppliers Inputs Process Outputs Customers (SIPOC) component of the process.
Identify and document the process problems and opportunities for improvement.
Explain the differences of the spectrum between structured and ad-hoc processes.
Create a BPM solution roadmap.

Section 3 – Process Analysis 12%
Analyze and prioritize the process problems and opportunities for improvement.
Perform root cause and value added analysis.
Examine the process performance metrics and identify appropriate Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Create the benchmark/baseline measurement (cycle time and cost) for the current state process.

Section 4 – Future State Process Design 32%
Construct and design the future state process to the appropriate level of detail.
Modify the future state process for implementation, incorporating opportunities for improvement.
Identify existing and new integration points for the future state process.
Identify and define the business rules encountered in the future state process.
Model potential decision points using Decision Model and Notation (DMN).
Define the process measurements and reporting requirements for the future process.
Document, prioritize, and categorize the user stories for the future state process.
Determine when to model activities as either human or system based within IBM Business Process Manager, V8.5.6.
Describe the basic case management capabilities of IBM Business Process Manager, V8.5.6.

Section 5 – Playback Methodology and Change Management 12%
Understand the IBM playback methodology.
Create the timeline and key objectives for each iteration and playback of the IBM BPM methodology.
Conduct playback sessions with different stakeholders to gain consensus.
Understand the organizational and process change management approaches for BPM projects.
Collaborate with stakeholders and project management in defining the solution approach.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

(*) Notes:
The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content..

Classroom Course

Course Title: Process Implementing with IBM Business Process Manager Standard/Adv V8.5.6 – I

Course Duration: 5 Days

Course Number: WB819

Course Abstract:
This course integrates training in business process management (BPM) methods and implementation with IBM Business Process Manager V8.5.6. You learn core process modeling and implementation skills, the project development approach, process model implementation fundamentals, and exceptional delivery patterns. These skills improve the speed and quality of process definition and implementation efforts.

Redbook

Empowering your Ad Hoc Business with IBM Business Process Manager

Web Resource

IBM BPM 8.5.6 Knowledge Center

Blueworks Live online context help

Discovering the Decisions within Your Business Processes using IBM Blueworks Live

Process Discovery Best Practices: Using IBM Blueworks Live

Determine the Root Cause: 5 Whys

Overview
PartnerWorld Code: 15010803
Replaces PW Code: 15010802

Status: Live
This intermediate level certification is intended for BPM analysts who discover, define, and analyze complex processes within cross functional areas. These BPM analysts lead and facilitate BPM projects, and communicate business needs for process-oriented solutions.

These BPM analysts are expected to address:
1. Process Discovery and Inventory
2. Process Modeling and Documentation
3. Process Analysis
4. Future State Process Design
5. Playback Methodology and Change Management

These BPM analysts are generally self-sufficient and able to perform most of the tasks involved in the role with limited assistance from peers, product documentation and vendor support services.

To attain the IBM Certified BPM Analyst – Blueworks Live; Business Process Manager Express or Standard Edition V8.5.6 certification, candidates must pass 1 test. To prepare for the test it is recommended for one to refer to the job role and recommended prerequisite skills, and click the link to the test below to refer to the test objectives and the Test preparation tab.
Requirements

This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9550-417 – IBM Blueworks Live and Business Process Manager V8.5.6 BPM Business Analysis

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer. is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

Click here to view complete Q&A of C9550-417 exam
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C9550-412 IBM Business Process Management Express or Standard Edition V8.5.5, BPM Application Development

Number of questions: 60
Number of questions to pass: 38
Time allowed: 120 mins
Status: Live

The test consists of eight sections containing a total of approximately 60 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – BPM Methodology 7%
Outline the timeline and key objectives for each iteration and playback of the IBM BPM methodology.
Identify the roles and responsibilities for each of the project team members of the IBM BPM playback methodology.
Illustrate what development steps are needed to perform each playback phase using IBM Business Process Manager.

Section 2 – IBM Business Process Manager Architecture 12%
Describe the differences between the Express, Standard and Advanced editions of IBM Business Process Manager.
Explain the BPM architecture and components.
Build applications using the appropriate mix of BPM application components (Process Apps, BPDs, toolkits, processes, sub-processes, services, etc.).
Demonstrate an understanding of the impact of design decisions on application performance.

Section 3 – Process and Case Modeling 25%
Construct a Business Process Definition using complex patterns (e.g., loops, sub-processes, ad hoc sub-processes, parallel activities, events).
Construct a Case Type using document types, activities, new and existing services and sub-processes.
Build business objects and variables for use within a business process solution. This includes use of environment and exposed process variables and how data is passed between BPM process application components.
Demonstrate an understanding of the different gateway types and their runtime implications.
Configure task assignments including teams, team retrieval services, team filters and expert teams.
Model escalations within a business process solution.
Outline the implementation and behavior options of ad-hoc activities.
Explain the differences between a structured and an unstructured process.

Section 4 – User Interface Development 17%
Demonstrate an understanding of the differences between client side human services and heritage human services.
Create Coach Views and Coaches, including JavaScript, Cascading Style Sheets, localization, and boundary events.
Define Coach View configuration and data options.
Call services (such as Ajax and REST) from Coaches and Coach Views.
Customize user interfaces including dashboards, process instance UI, case instance UI, and Process Portal.

Section 5 – Service Development 17%
Construct incoming and outgoing web service integrations.
Construct Undercover Agents.
Construct content management system integrations.
Construct database integrations.
Construct decision services.
Utilize the IBM BPM APIs.
Construct Ajax services.

Section 6 – Performance Tracking and Reporting 10%
Implement autoC45:C48g groups, and timing intervals to monitor state and performance.
Retrieve auto-tracked and manually tracked process information from the Performance Data Warehouse.
Create custom dashboards and reports from tracked process data to display process state and performance.
Configure Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Section 7 – Error Handling, Debugging and Troubleshooting 7%
Design and implement error and exception handling.
Debug processes and services using the appropriate combination of tools, including Process Inspectors, service debugger, Process Admin console, BPM documentation, WebSphere Application Server log files, FFDCs, web browser debugger and console.

Section 8 – Deployment, Governance and Toolkits 7%
Build and use shared artifacts with toolkits.
Explain the process application deployment procedure, including online/offline deployment, BPM system topology and process instance migration.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

Before preparing for the certification test, it is recommended that you measure your current level of skill by taking the Sample Test (located from the “Sample/Assessment test” link above)..

You can prepare for the test through the Tutor Approach (classroom, instructor led course, and other sources) or the Self-Study Approach. Sources within each approach collectively cover the skills measured on the test.

To prepare via the Tutor Approach, take course [ (WB814 or ZB814) and (WB815 or ZB815) ], and refer to the sources with an * in front of them. Note that per this formula, you are required to take only 2 courses.

To prepare via the Self-Study Approach, omit the courses, and refer to all other sources with and without the * in front.

(*) Notes:
The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content..
Classroom Course

Course Title: Process Implementing with IBM Business Process Manager Standard V8.5.5 – II

Course Duration: 5 Days

Course Number: WB815G

Course Abstract:

Please also see alternative option ZB815G (listed under “Online Courses”).

This intermediate course teaches application developers and BPM team members how to use IBM Business Process Manager to design and develop process applications. It is an interactive class with demonstrations and hands-on lab exercises.

Note: This course fully covers test objectives 5A, 6A, 6B, 6C

This course partially covers test objectives 2C, 3A, 3C, 3E, 4B, 4D, 5B, 5F, 6D, 7B

This course does not cover test objectives 1A, 1B, 1C, 2A, 2B, 2D, 3B, 3D, 3F, 3G, 3H, 4A, 4C, 5C, 5D, 5E, 5G, 7A, 8A, 8B

Course Title: Process Implementing with IBM Business Process Manager Standard V8.5.5 – I

Course Duration: 5 Days

Course Number: WB814G

Course Abstract:

Please also see alternative option ZB814G (listed under “Online Courses”).

This course teaches core process modeling skills. You also learn a project development approach, process model implementation fundamentals, and exceptional delivery patterns. These skills improve the speed and quality of process definition and implementation efforts.

Note: This course fully covers test objectives 1A, 1B, 1C, 2A, 2B, 3D, 3F, 3G, 5C, 5D, 5E, 7A, 8A

This course partially covers test objectives 2C, 2D, 3A, 3C, 3E, 4B, 5B

This course does not cover test objectives 3B, 3H, 4A, 4C, 4D, 4E, 5A, 5F, 5G, 6A, 6B, 6C, 6D, 7B, 8B
Online course

Process Implementing with IBM Business Process Manager Standard V8.5.5 – II – SPVC

Please see alternative option WB815G.
Redbook

Leveraging the IBM BPM Coach Framework in Your Organization, Pages 50, 52

* Empowering your Ad Hoc Business with IBM Business Process Manager, Chapter 2

Scaling BPM Adoption – From Project to Program with IBM Business Process Manager Chapter 3; Page 103; Chapter 5, Pages 170, 172, 180

Web Resource

* Starting a new process

* Difference between heritage human services and client-side human services

* Service types

Business Performance Data Warehouse tracking group views

Tips for debugging coach view lifecycle method inside client-side human services

* Implementing a case activity

Tracking groups of process variables

Providing information about coach views

Modeling event subprocesses

Tracking IBM Business Process Manager performance data

* Managing orphaned tokens with a policy file

Managing and using toolkits

Associating process variables to a tracking group

BAL Reference

Handling errors using error events

Adding a BAL Rule component to a service

Configuring a Web Service Integration component

Configuring a BPD activity for multi-instance loops

Creating exposed process values (EPVs)

Enabling work to be postponed and resumed at run time

How variables are passed in Process Designer

Add event gateways

* Customizing the Process Performance and Team Performance dashboards

Business rule parts and structure

Building a Decision service

Managing tokens using the REST API Client and Process Inspector

* Adding an Enterprise Content Management

Limitations in working with IBM BPM documents

Attaching the undercover agent to the message event

* Which artifacts should I use?

* Performing modeling tasks for inbound events

BPM Overview

* Optimizing BPD execution for latency

Using start message events

* Detecting and terminating infinite loops in JavaScript activities

Creating an unstructured (ad hoc) activity

* Adding a case type variable or property

* Heritage human service to client-side human service conversion

* Creating user interfaces for a BPD

Managing Orphaned Tokens

Managing snapshots

Inspector Reference

Assigning teams to BPD activities

* Configuration properties and configuration options

Dashboards in Process Portal

* Instance Details UI Service Template

Adding a JRules Decision Service component to a service

* Creating SLA

Modeling delays, escalations, and timeouts by using timer events

Exposing business process definitions

* Subscribing to document and folder events: the end-to-end approach

* https: Methods supported by REST APIs

Creating a custom dashboard

BPM SQL Integration

Creating a team

* Calling Ajax services from coach views

Creating an inbound web service

Managing Business Performance Data Warehouses

Web services compatability

xample: creating a coach that calls an Ajax service

Subprocess types

Setting up collaboration features for business users

Creating localization resource

Localizing Process Applications

Overview
PartnerWorld Code: 15010505
Replaces PW Code: 15010504

Status: Live
This intermediate level certification is intended for BPM application developers who lead and contribute to the delivery of complex level process applications.

These BPM application developers implement high quality process-driven and case-driven business solutions using IBM Business Process Manager Express or Standard Edition V8.5.5. This includes:
1. BPM Methodology
2. Application Architecture
3. Process and Case Modeling
4. User Interface Development
5. Service Development
6. Performance Tracking and Reporting
7. Error Handling, Debugging and Troubleshooting
8. Deployment, Governance and Toolkits

These BPM application developers are expected to be generally self-sufficient and be able to perform the tasks involved in the role with occasional assistance from peers, product documentation, or vendor support services.

To attain the IBM Certified BPM Application Developer – Business Process Manager Express or Standard Edition V8.5.5 certification, candidates must pass 1 test. To prepare for the test, it is recommended to refer to the job role description and recommended prerequisite skills, and click the link to the test below to refer to the test objectives and the Test preparation tab.
Recommended Prerequisite Skills

Knowledge and foundational skills one needs to possess before acquiring skills measured on the certification test. These foundational skills are NOT measured on the test. For skills measured on the test, see Test Objectives.)

Functional knowledge of:

BPMN
JavaScript
SQL
XML
Dojo

General knowledge of:
Security
Requirements

This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9550-412 – IBM Business Process Management Express or Standard Edition V8.5.5 BPM Application Development

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer. is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

 

QUESTION 1
A BPM Application developer is creating a case that call center agents can use when a customer wants to dispute a credit card transaction. The call center supervisors need a separate user interface for the case that is viewable only by call center supervisors.
What should BPM application developer do to support the requirement?

A. Assign “Call Center Supervisors” team as a Manager Team for the case
B. Duplicate the default user interface and assign the “Call Center Supervisors” team as a Manager Team for the case
C. Create an Instance Owners user interface and assign the “Call Center Supervisors” team in the “Instant Owners” team
D. Create a Launch Ul Default user interface and assign the “Call Center Supervisors” team in the “Expose to start” option in the Overview page of the case.

Answer: B


QUESTION 2
A BPM application developer has enabled auto-tracking for a car tire production and run the update tracking definitions command in process designer. During a playback, the BPM application developer is asked to rename the auto-tracking group from “at1392376481525” to “tireProduction” and run update tracking definitions again.
When building a custom dashboard, what resource should the BPM application developer
use to retrieve the data?

A. The “tireProduction” view for the “tireProduction” table.
B. The “tireProduction” view for the “at1392376481525” table.
C. The “at1392376481525” view for the “tireProduction” table.
D. The “at1392376481525” view for the “at1392376481525” table.

Answer: B


QUESTION 3
A BPM application developer is using a toolkit as a dependency for a process application. During testing, a bug is identified within a service contained in the toolkit.
To fix the bug and get the fix applied to the process application, what must application developer do?
Fix the bug in the toolkit, and:

A. take a snapshot of the toolkit
B. take a snapshot of the process application and then take a snapshot of the toolkit
C. take a snapshot of the toolkit, and then upgrade the version of toolkit in the process application
D. the fix is automatically applied to the process application

Answer: A


QUESTION 4
The BPM process center experiences a CPU spike, affecting the availability of process center for other users. It is suspected that one of the services being tested by the application development team contains an infinite JavaScript loop, though the process center does not have loop detection exception enabled.
Where can the BPM application developer find information to indicate which service might be causing the issue? (choose 2)

A. Process admin console
B. Process portal debugger
C. Browser debugger features
D. Process designer inspector
E. WebSphere application server log

Answer: A,B


QUESTION 5
A BPM application developer is building client side human services including custom coach views for inclusion in a set of business process definitions (BPDs). The BPM application developer tests the business processes using the process designer inspector. One of the human services is not working as expected and it is suspected that the JavaScript in the custom coach views is at fault.
Which of the following debugging tools can the BPM application developer use to diagnose the problem?

A. BPM service debugger
B. BPM process inspector
C. Process admin inspector
D. Browser debugger features

Answer: D

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C9550-402 IBM Business Process Manager Advanced V8.5 System Administration

Number of questions: 47
Number of questions to pass: 27
Time allowed: 90 mins
Status: Live

The test consists of seven sections containing a total of approximately 47 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Architecture and Topology 11%
Explain the core architecture and components of IBM Business Process Manager Advanced V8.5.
Demonstrate an understanding of different deployment environments and/or topology patterns in a IBM Business Process Manager Advanced V8.5 environment.
Illustrate the relationship between IBM https: Server and IBM Business Process Manager V8.5.

Section 2 – Installation and Maintenance 19%
Identify prerequisites and tools for installation.
Install IBM Business Process Manager Advanced V8.5 using typical and custom installations.
Verify the installation of IBM Business Process Manager Advanced V8.5.
Perform IBM Business Process Manager Advanced V8.5 maintenance for example apply fixes and perform database cleanup.
Install IBM Process Designer.

Section 3 – Configuration 17%
Demonstrate an understanding of the BPMConfig command.
Configure a Process Center and a Process Server deployment environment.
Configure online and offline Process Server deployment environments.
Configure a Web Service server.
Configure IBM Business Process Manager Advanced V8.5 dashboards.

Section 4 – Administration and Application Deployment 19%
Perform Process Center administration tasks.
Perform Process Server administration tasks.
Install, uninstall, update and manage applications.
Perform snapshot and business integration application deployment to online and offline Process Servers.

Section 5 – Security 11%
Secure the IBM Business Process Manager Advanced V8.5 environment.
Secure Process Portal.
Manage access to the Process Center repository.

Section 6 – Performance Monitoring and Tuning 9%
Analyze system performance using monitoring and performance tools.
Tune business processes application and server resources such as JDBC data sources and JVM properties.

Section 7 – Troubleshooting 15%
Troubleshoot installation and profile creation.
Handle failed events by using the Failed Event Manager.
Use tools for gathering diagnostic data.
Troubleshoot a failed application deployment.
Troubleshoot a business process management runtime environment.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment tool.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

Before preparing for the certification test, it is recommended that you measure your current level of skill by taking the Sample Test (located from the “Sample/Assessment test” link above)..

You can prepare for the test through the Tutor Approach (classroom, instructor led course, and other sources) or the Self-Study Approach. Sources within each approach collectively cover the skills measured on the test.

To prepare via the Tutor Approach, take course [WB867G or ZB867G], and refer to the sources with an * in front of them. Note that per this formula, you are required to take only 1 course.

To prepare via the Self-Study Approach, omit the course, and refer to all other sources with and without the * in front.

(*) Notes:

The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content..

Classroom Course

Course Title: Administration of IBM Business Process Manager Advanced V8.5

Course Duration: 5 Days

Course Number: WB867G

Course Abstract: Please also see alternative option ZB867G (listed under “Online Course”).

In this five-day instructor-led introductory course, you learn the skills that are needed to install, configure, and administer IBM Business Process Manager Advanced V8.5.

This basic course is designed for systems administrators, solutions administrators, and operators who install, configure, manage, and troubleshoot Process Server applications.

Skills taught::

Configure and administer a Process Center environment

Configure and administer a Process Server environment

Describe the purpose and business value of the tools included in IBM Business Process Manager Advanced V8.5:
– IBM Process Designer, IBM Integration Designer, IBM Process Server, IBM Process Center, and WebSphere Enterprise Service Bus

Describe IBM Business Process Manager Advanced architecture, concepts, and terminology

Describe the deployment considerations for IBM Business Process Manager Advanced components

Describe the Process Server high availability topologies and their selection criteria

Create a Process Center clustered environment by using the Deployment Environment wizard

Create a Process Server clustered environment by using the BPMConfig utility

Verify the functions of failover in a clustered environment

Work with Business Space

Deploy and manage business applications

Work with the administrative console and management tools

Deploy applications to an offline and online Process Server environment

Implement SSL

Integrate with Lightweight Directory Access Protocol (LDAP) to secure the environment

Troubleshoot the environment

Note: This course fully covers test objectives 1A, 1B, 1C, 2A, 2B, 2C, 2D, 2E, 3A, 3B, 3C, 3D, 3E, 4A, 4B, 4C, 5B, 5C, 7A, 7B

This course partially covers test objectives 4D, 5A

This course does not cover test objectives 6A, 6B, 7C, 7D, 7E
Online course

Administration of IBM Business Process Manager Advanced V8.5 (SPVC)

Please see alternative option WPL83G.
Redbook

Business Process Management Deployment Guide Using IBM Business Process Manager V8.5

* IBM Business Process Manager V8.0 Performance Tuning and Best Practices

Web Resource

Transferring and installing an installation package

Deleting tasks from the Process database

Planning the number of databases

Customizing the Process Server settings used to connect to Process Center

Verifying that Business Process Choreographer works

* Restricting Inspector actions on Process Servers

Choosing the type of installation (Planning for IBM Business Process Manager)

* Changing IBM Business Process Manager passwords

BPEL process administration-frequently asked questions

BPEL process archive overview

Customizing IBM BPM to work with a web server

Installing interactively on an existing installation of WebSphere Application Server (Windows)

Configuring Business Process Archive Manager

Extending the network deployment environment using the BPMConfig command (DB2)

Installing and configuring Process Center with an SQL Server database server

Choosing the type of installation (Planning your path through the instiallaiton documentation)

Installing interactively on an existing installation of WebSphere Application Server (Linux)

Installing interactively on an existing installation of WebSphere Application Server (Solaris)

Choosing what type of deployment environment to create

* Troubleshooting snapshot installations

* Error occurs when importing process applications

* Restricting Installation acess to runtime servers

Managing access to process applications and toolkits

Granting administrative access to the Process Center repository

* BPMDeleteSnapshot command

Creating profiles, network deployment environments and database tables using the BPMConfig command (Oracle)

CWWBF0025E

Installing and configuring Process Center with an Oracle database server

setStateObserver.py administrative script

Installing snapshots on offline process servers

Viewing and updating Web service import bindings

Installing fix packs and interim fixes interactively

Installing IBM Process Designer

Education Assistant What’s new in IBM BPM 8.5 – p 2.

Adding a web services server

Failed event manager

Configuring a web service server at run time

* The Process Performance dashboard

Preparing Windows systems for installation

BPMSnapshotCleanup command

Managing orphaned tokens

BPEL process archive overview

Managing exposed process values (EPVs)

Installing and configuring Process Center with a DB2 database server

Extending the network deployment environment using the BPMConfig command (Oracle)

Creating profiles, network deployment environments and database tables using the BPMConfig command (DB2)

Relationships

* Alternative administration modes for BPEL processes

Removing profiles using the manageprofiles command-line utility

IBM Business Process Manager security roles

Undeploying a snapshot on a Process Center server

wbi_ivt command-line utility.

Deactivating and stopping installed process applications

Archiving snapshots in the Process Center console

Creating the Advanced Process Center deployment environment

* Troubleshooting service module deployment failures

Considerations for selecting a topology

Preparing AIX systems for installation

BPMProcessInstancesCleanup command

The Process Performance dashboard

Overview
PartnerWorld Code: 15001702
Replaces PW Code: 15001701

Status: Live
This intermediate level certification is intended for system administrators (and system integrators, infrastructure architects, application architects and solutions architects) who perform the installation, configuration and day-to-day tasks associated with ensuring the smooth, reliable, and efficient operation of WebSphere Application Server Network Deployment and IBM Business Process Manager Advanced V8.5 environments focusing on IBM Process Center and IBM Process Server administration.

With regards to IBM Business Process Manager Advanced V8.5, this includes product installation, configuration, topology selection, and deployment of business processes, connecting to back-end resources and troubleshooting. These individuals tune and secure IBM Business Process Manager Advanced V8.5 with respect to resource utilization, scaling, clustering, deployment environments, and load balancing as appropriate.

These system administrators are generally self-sufficient and are able to perform most of the tasks involved in the role with limited assistance from peers, product documentation and vendor support services.

To attain the IBM Certified BPM System Administration – Business Process Manager Advanced V8.5 certification, candidates must pass 2 tests. To gain additional knowledge and skills, and prepare for this test based on the job role and test objectives, take the link to the tests below, and refer to the Test preparation tab.
Recommended Prerequisite Skills

(Knowledge and foundational skills one needs to possess before acquiring skills measured on the certification test. These foundational skills are NOT measured on the test. For skills measured on the test, see Test Objectives.)

Test C2180-401: IBM WebSphere Application Server Network Deployment V8.5.5, System Administration Basic knowledge of:
Java Enterprise Edition 6 knowledge
web application architecture and deployments
utilization of the command line interface and Jython/Jacl
Network and operating system security concepts
Network or operating system administration and problem determination skills
Understanding of operating systems

Test C2180-402: IBM Business Process Manager Advanced V8.5, System Administration General knowledge of:

Java Enterprise Edition and Service Oriented Architecture (SOA) business process manager administration

Requirements

This certification requires 2 exams

Exams Required:
Click on the links below to see exam details, exam objectives, suggested training and sample tests.

C9510-401 – IBM WebSphere Application Server Network Deployment V8.5.5 and Liberty Profile System Administration
C9550-402 – IBM Business Process Manager Advanced V8.5 System Administration

Each test:

contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer.

is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

Click here to view complete Q&A of C9550-402 exam
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C9550-273 IBM Business Process Manager Advanced V8.0 Integration Development

Number of questions: 53
Number of questions to pass: 33
Time allowed: 90 mins
Status: Live

The test consists of eight sections containing a total of 53 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 – Installation and Configuration 6%
Use the Installation Manager to install and update the Integration Designer
Identify and select the configuration options required to install a Process Server test environment.
Use the Installation Manager to install and rollback fix packs.

Section 2 – Service Component Architecture (SCA) programming model and solution design 25%
Design and use interfaces.
Design and use business objects (including the business object framework API).
Demonstrate understanding of Service Component Architecture (SCA) concepts.
Effectively organize a solution into modules, mediation modules, and libraries taking into consideration component reuse, versioning, and application maintainability.
Determine the appropriate use of macroflows (long-running processes), microflows (short-running processes), and mediations.
Effectively use quality of service (QoS) qualifiers.
Demonstrate understanding of and apply performance considerations for business integration solutions, including business processes.
Configure dynamic invocation using selectors.
Implement Common Event Infrastructure (CEI) and audit logging in business applications.
Demonstrate understanding of Failed Event Manager (FEM) and recovering of events.

Section 3 – BPEL Development 15%
Design and implement Business Process Execution Language (BPEL) processes using the business process editor.
Use correlation sets in business process development.
Demonstrate understanding of transaction behavior (including parallel activities, scopes, and generalized flows).
Implement custom logic using the visual snippet editor and Java code.
Implement error handling and compensation within a business process.
Demonstrate understanding of the Process Center Console for its sharing and subscription model to develop generic artifacts allowing re-use.

Section 4 – Mediation Development 13%
Describe the Service Message Object (SMO).
Implement fault handling in mediation modules.
Develop mediation flows using the mediation flow editor.
Use mediation primitives and subflows in mediation flows.
Transform data using XML maps.
Design and implement subflows.
Perform common processing on messages through a service gateway.

Section 5 – Human tasks 11%
Distinguish the different types of tasks (including invocation, to-do, administration, and collaboration tasks).
Demonstrate an understanding of the appropriate use of inline and stand-alone tasks.
Apply people assignment criteria (including the use of work baskets).
Use follow-on tasks and subtasks.
Implement escalation and notification.
Define and develop Query tables for searching and filtering human tasks.

Section 6 – Connectivity and Integration 15%
Connect to the Process Center repository, discover Business Process Definition (BPD) processes, and invoke them through SCA components.
Use and configure technology adapters, including the Java Database Connectivity (JDBC), FTP, email, Enterprise Content Management (ECM) and flat file adapters.
Configure import and export bindings (for example, JMS, MQ, Web Services, https:, and SCA).
Demonstrate understanding of different SCA invocation styles between synchronous, asynchronous using one-way operations, asynchronous with callback, and asynchronous with deferred response.

Section 7 – Packaging and Deployment 6%
Use Process Center to manage assets and deploy process applications.
Demonstrate an understanding of the options for deployment of Service Component Architecture (SCA) applications.
Demonstrate an understanding of the artifacts generated in process applications and modules.

Section 8 – Testing and Troubleshooting 9%
Test business integration solutions using unit and integration tests.
Configure and use the integration test client tool to test components.
Use Business Process Choreographer (BPC) Explorer for testing and troubleshooting business processes and human tasks.
Use appropriate server trace and cross component trace (XCT) for problem determination.
Use the integration debugger to debug business integration components.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment tool.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

You can prepare for the test through the Tutor Approach (classroom, instructor led course) or the Self-Study Approach. Sources within each approach collectively cover the skills measured on the test.

To prepare via the Tutor Approach, take course [WB851G or ZB851G] and refer to the sources with an * in front of them. Note that per this formula, you are required to take only 1 course.

To prepare via the Self-Study Approach, omit the course, and refer to all other sources with and without the * in front.

(*) Notes:

The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.
Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content.

Classroom Course
Course Title: Developing Applications for IBM Business Process Manager Advanced V8 – I

Course Duration: 5 Days

Course Number: WB851G

Course Abstract: Please also see alternative option ZB851G (listed under “Online Courses”).

This 5-day instructor-led course teaches you how to use the tools in IBM Business Process Manager Advanced V8 to build and deploy process integration solutions.

IBM Business Process Manager Advanced V8 provides a comprehensive way to manage business processes by offering a suite of tools that support visibility, management, and automation with high quality of service. IBM Process Server and WebSphere Enterprise Service Bus support a service-oriented architecture (SOA) by providing a platform for integrating business applications by using diverse technologies. IBM Process Center provides a scalable central repository and control center for organizing and managing process artifacts, applications, and services. IBM Process Server is a high-performance business process engine that orchestrates services within an SOA, and WebSphere Enterprise Service Bus enables interaction between applications and services by using standards-based connectivity.

In this course, you learn the concepts, architecture, components, processes, and procedures that are required to develop and implement an integrated business solution by using a diverse set of WebSphere and IBM products. You learn how WebSphere Java EE Connector Architecture (JCA) adapters supply connectivity to enterprise information systems (EIS). You learn how IBM Process Server enables business integration applications to define business logic and processes based on Web Services – Business Process Execution Language (WS-BPEL), human tasks, and business rules. You also learn how IBM Process Server uses the Common Event Infrastructure (CEI) to centralize the runtime monitoring of various events that occur in business integration solutions and applications.

The course also teaches you how to implement a reusable Coach View by using a Coach user interface, and then invoke it through a BPEL process. You then learn how to use IBM Process Portal to collaborate with others to participate in processes and complete their work efficiently. In addition, this course covers how WebSphere Enterprise Service Bus provides mediation services for integration applications.

In the intensive hands-on lab exercises, you design, develop, and test a comprehensive business integration solution. You use a standards-based process design tool, IBM Process Designer, as part of the authoring environment to rapidly compose a process design. You use the IBM Integration Designer tool to create business integration solutions by using the Service Component Architecture (SCA) programming model, the Service Data Objects (SDO) data model, and the mediation flow programming model. You then manage your processes in IBM Process Center and deploy the integration application to IBM Process Server. You also test and debug the application.

Notes:

this course (incl. student notebook and student exercises) fully covers test objectives 1A, 1B, 2B, 2C, 2D, 2E, 2F, 3A, 3B, 3D, 3E, 4A, 4B, 4C, 4F, 4G, 5A, 5B, 5D, 5E, 5F, 5G, 6A, 6B, 6D, 7C, 8B, 8D, 8E, 8F

this course (incl. student notebook and student exercises) partially covers test objectives 2I, 4D, 6C, 7A, 8A

this course (incl. student notebook and student exercises) does not cover test objectives 1C, 2A, 2G, 2H, 2J, 3C, 3F, 4E, 7B

Online course

Developing Applications in IBM Business Process Manager Advanced V8 – I (SPVC)

NOTE: THIS IS AN ONLINE SELF-PACED VIRTUAL COURSE. DO NOT MAKE TRAVEL ARRANGEMENTS FOR THIS COURSE.

Self-paced virtual classroom (SPVC) courses provide the same deep technical content as WebSphere Education classroom courses, but allow you to learn on your own schedule. You can stop and start a self-paced virtual class as needed during the 60-day access period.

There is no live instructor for this course, so it might not be appropriate for students who require the guidance of a live instructor. In such cases, students should consider the alternative version of this course:
Classroom delivery: Developing Applications in IBM Business Process Manager Advanced V8 – I (WB851)

Course Overview:

This 5-day self-paced course teaches you how to use the tools in IBM Business Process Manager Advanced V8 to build and deploy process integration solutions.

IBM Business Process Manager Advanced V8 provides a comprehensive way to manage business processes by offering a suite of tools that support visibility, management, and automation with high quality of service. IBM Process Server and WebSphere Enterprise Service Bus support a service-oriented architecture (SOA) by providing a platform for integrating business applications by using diverse technologies. IBM Process Center provides a scalable central repository and control center for organizing and managing process artifacts, applications, and services. IBM Process Server is a high-performance business process engine that orchestrates services within an SOA, and WebSphere Enterprise Service Bus enables interaction between applications and services by using standards-based connectivity.
In this course, you learn the concepts, architecture, components, processes, and procedures that are required to develop and implement an integrated business solution by using a diverse set of WebSphere and IBM products. You learn how WebSphere Java EE Connector Architecture (JCA) adapters supply connectivity to enterprise information systems (EIS). You learn how IBM Process Server enables business integration applications to define business logic and processes based on Web Services – Business Process Execution Language (WS-BPEL), human tasks, and business rules. You also learn how IBM Process Server uses the Common Event Infrastructure (CEI) to centralize the runtime monitoring of various events that occur in business integration solutions and applications.

The course also teaches you how to implement a reusable Coach View by using a Coach user interface, and then invoke it through a BPEL process. You then learn how to use IBM Process Portal to collaborate with others to participate in processes and complete their work efficiently. In addition, this course covers how WebSphere Enterprise Service Bus provides mediation services for integration applications.

In the intensive hands-on lab exercises, you design, develop, and test a comprehensive business integration solution. You use a standards-based process design tool, IBM Process Designer, as part of the authoring environment to rapidly compose a process design. You use the IBM Integration Designer tool to create business integration solutions by using the Service Component Architecture (SCA) programming model, the Service Data Objects (SDO) data model, and the mediation flow programming model. You then manage your processes in IBM Process Center and deploy the integration application to IBM Process Server. You also test and debug the application.
Redbook

* Chapter 3, Page 35. IBM BPM 7.5 Performance Tuning and Best Practices:

Web Resource

Service gateway –

Inline and stand-alone human tasks:

“Fault raising in BPEL processes”

* “Migrating BPEL processes”

Integration Debugger:

Switching between simple and advanced mode

Asynchronous invocation –

* Deploying a module or mediation module

Best practice: Protect mirrored artifacts in toolkits

* Rules for sharing and archiving toolkits

Installing fix packs interactively,

Creating a Mediation Subflow,

Service Architecture Component programming

* Specifying event properties for component elements

Limitations of the MQ Binding –

“Overview of cross-component tracing”

* JMS Header Setter mediation primimitive properties

Choosing between long-running processed and microfilows:

Tuning WebSphere Adapter for Flat Files for better performance

Service Message Objects:

“Follow-on tasks”

Connecting Servies through and ESB:

Failed Event Manager –

Libraries

* Inline Schemas:

* “Transactional behavior of long-running BPEL processes”

Scenario: Developing a straight through process

Common Base Event Browser

Predefined people assignment criteria:

Event sequencing qualifier

Configurations page of the integration test client

Escalations –

SCA Programming Model Fundamentals

Generating an https: binding –

Outbound Processing

Opening the integration test client

“Correlating BPEL processes”

Endpoint lookup mediation primitive:

“BPEL process compensation”

“Configuring correlation sets”

Installing fix packs and interim fixes interactively

SMO Structure

” Tracing, logging, and error handling in mediation modules”

“Subtasks”

Binding-specific headers in a SMO:

* Invoking web services that require https: basic authentication –

“Jumping activities”

* Example: Extract a selected element of the input array to a single output

* Performance tuning of throughput-based SOA solutions for WebSphere Process Server:

* Rolling back fix packs

Mediation modules

Error handling in the mediation flow component:

Resolving modeling errors in generalized flow activities

* “Creating test suites with scenario-based test cases ”

Types of Human Tasks:

Working with generalized flow activities

Websphere MQ Bindings overview –

Composite query tables:

Overview
PartnerWorld Code: 15001603
Replaces PW Code: 15001602

Status: Live
This intermediate level certification is intended for integration developers responsible for the development of integration services for business process applications consistent with a service-oriented architecture (SOA). This certification focuses on application development with IBM Integration Designer V8.0 for deployment on IBM Business Process Manager Advanced V8.0.

Working with service components, interfaces and business objects, the developer builds integration solutions. In particular, the integration developer creates integration services utilizing Service Component Architecture (SCA) components in building business process applications.

During development and deployment, the integration developer may work closely with business analysts, application developers, business process management (BPM) developers, system administrators, application administrators and solution architects.

The following topics are NOT covered on this exam:
IBM Process Designer
Lotus Forms
WebSphere Business Modeler
IBM Business Monitor
WebSphere Service Registry and Repository
WebSphere Operational Decision Management
IBM Blueworks Live

In addition to the integration developer, this certification is also relevant for application developers, business process developers, and system administrators.

To attain the IBM Certified Integration Developer – Business Process Manager Advanced V8.0 certification, candidates must possess the skills outlined under Recommended Prerequisites below and pass 1 test. To prepare for this test, based on the job role and test objectives, click the link to Test 000-273 below, and refer to the Test preparation tab.

Note: Approximately 50% of the test questions on Test C9550-273, IBM Business Process Manager Advanced V8.0, Integration Development are the same as on Test C9550-270, IBM Business Process Manager Advanced V7.5, Integration Development.
Recommended Prerequisite Skills

(Knowledge and skills one needs to possess before beginning to prepare for this job role certification; skills not measured on the test)

Experience with Java
Experience with Eclipse
Good understanding of web services/REST technologies
Good understanding of basic concepts of SOA
Basic understanding of XML and XPATH
Basic understanding of WebSphere Application Server
Basic understanding of Java EE (Java Enterprise Edition)

Requirements

This certification requires 1 exam

Exam Required:
Click on the link below to see exam details, exam objectives, suggested training and sample tests.

C9550-273 – IBM Business Process Manager Advanced V8.0 Integration Development

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer.

is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.


QUESTION 1
An integration developer needs to implement a business process that will read data from one source database and write data to a separate target database. What action should the integration developer take while configuring the WebSphere Adapter for JDBC?

A. Configure a single inbound adapter to communicate with both databases. The use of an XA data source is optional.
B. Configure a single outbound adapter to communicate with both databases. An XA data source must be used to manage transactions across
both databases.
C. Configure one outbound adapter to read data from the source and a second outbound adapter to write data to the target. The use of an XA
data source is optional.
D. Configure one inbound adapter to read data from the source and one outbound adapter to write data to the target. An XA data source must be
used to manage transactions across both databases.

Answer: C


QUESTION 2
An integration developer opens a process application in the IBM Integration Designer (IID) workspace. It contains a business data object CandidateData, a business process definition (BPD) CheckCandidateData and there is no integration service or toolkit dependency associated with this process application. Which artifacts related to the process application will the integration developer see in advanced mode when the process application is imported in the IID workspace? The CheckCandidateData BPD under:

A. Processes and a business object under Data, and no generated interfaces.
B. Processes, automatically generated interfaces under Interfaces, and a business object under Data.
C. Processes, automatically generated interfaces under Interfaces, a business object under Data, and an unimplemented integration service
under Advanced Integration Services.
D. Integration Logic, automatically generated interfaces under Interfaces, and a business object under Data.

Answer: B


QUESTION 3
An integration developer is modeling a human interaction and is trying to decide what type of human task to use. What advice should be given to the integration developer when considering using an in-line human task? The integration developer should select the in-line human task if the task:

A. needs to call other services.
B. provides just another service.
C. needs access to process related information.
D. will eventually be called as an SCA module in the future.

Answer: C


QUESTION 4
Because of a client’s physical topology, an integration service needs to be deployed to Enterprise Service Bus. An integration developer has created a mediation module for implementing the service integration. Which items can the integration developer use inside of this mediation module to implement the logic?

A. Long running processes, mediation flows, and dependencies to libraries.
B. Microflow BPEL processes, mediation flows, and dependencies to libraries.
C. Mediation flows, dependencies to libraries, Business Rules, and selectors.
D. Mediation flows, Java implementations, and dependencies to libraries projects.

Answer: D


QUESTION 5
An integration developer uses the Process Center perspective to connect to a repository. The Process Center repository contains process applications and toolkits which members of the business development team designed. The integration developer has ProcAppA open in an Integration Designer workspace. In order to run the process application on the repository, the integration developer must: (choose two)

A. call the invoke operation on the interface.
B. create a new snapshot of the process application.
C. create a new SCA component to wrap the AIS service.
D. create a new import component which implements the interface.
E. copy the artifacts which were generated in the Integration Designer to the integration solution library.

Answer: A,D

Click here to view complete Q&A of C9550-273 exam
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