Category Archives: Pegasystems

PEGACPSSA23V1 Certified Pega Senior System Architect 23 Exam

About Pegasystems
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

Certified Pega Senior System Architect
60 Questions
1 hr 30 mins
Passing Score: 70%

The Certified Pega Senior System Architect version ’23 certification validates the ability to use Pega to design and build for reusability across multiple lines of business, and includes applying best practices, understanding application debugging, understanding performance tuning and system maintenance techniques, and addressing security/access requirements in an application.

Examkingdom Pegasystems PEGACPSSA23V1 Exam pdf,

MCTS Training, MCITP Trainnig

Best Pegasystems PEGACPSSA23V1 Downloads, Pegasystems PEGACPSSA23V1 Dumps at Certkingdom.com

Exam Code: PEGACPSSA23V1
Language: English
Retirement Date: N/A
Prerequisites : Senior System Architect

Exam topics (% of exam)

Application Development (28%)
Define the Enterprise Class Structure
Create an application with the New Application wizard
Understand the rule resolution process; adjust rule availability
Identify how circumstancing affects application behavior
Circumstance rules on a single variable or multiple variables
Differentiate between a queue processor and a job scheduler
Identify the role and elements of activities in case processing
Automate actions when a property value changes
Promote rule reuse with relevant records
Identify the role and impacts of application versioning; Use of ruleset skimming
Configure and validate application rulesets
Branch rulesets for parallel development
Migrate an application; use of product rules

Case Management (15%)

Differentiate between work groups, work queues, and organizational structures
Configure parallel processing for cases
Manage concurrent case access; locking strategies
Configure flow action pre- and post-processing
Extend service-level agreement configurations

Data and Integration (19%)
Validate data against a pattern
Identify use cases for keyed data pages
Exchange data with other applications
Manage integration settings
Address integration errors in connectors
Expose an application with a web service

User Experience (5%)
Create and customize Pega Web Mashups
Configure Pega Web Mashup authentication

Reporting (5%)
Design reports with multiple sources; associations and joins

Performance (7%)

Measure System Performance; use of performance-related tools
Debug system performance
Review log files: Distinguish system events and performance events

Security (16%)
Distinguish between role-based, attribute-based, and client-based access control
Organize and manage case attachments
Secure data with data encryption

Mobile (5%)
Differentiate between the delivery options for mobile devices
Design applications for mobile use; use of certificate sets

 


Sample Question and Answers

QUESTION 1
The Static Assembler is used to address rules assembly issues due to which cause?

A. The server is managing a large number of rules caches.
B. Access groups contain multiple production rulesets.
C. A new application is migrated to the production system.
D. The application record lists several branch rulesets.

Answer: A

Explanation:
The Static Assembler is a Pega tool used to address rules assembly issues specifically when the server
is managing a large number of rules caches. By pre-assembling rules into a static content, the Static
Assembler helps in improving performance in situations where cache management becomes
complex due to the volume of rules. It creates a set of static files that represents the assembled
rules, which can reduce the overhead on the server during rule assembly and cache management.
Reference: Pega official documentation on performance tools and best practices.

QUESTION 2
Which two actions do you perform when using the Performance Analyzer (PAL) to ensure that you obtain accurate performance data? (Choose Two)

A. Run the process to completion first to perform needed rule assembly and avoid skewed results.
B. Capture PAL readings after significant changes to a process to identify any performance impact.
C. Capture a PAL reading for a process with good performance to establish a benchmark for comparison.
D. Run PAL as an end user to account for any performance differences due to the portal itself.

Answer: A, B

Explanation:
A: Running the process to completion before capturing PAL readings is important because it ensures
that all the necessary rule assemblies have taken place. If you measure performance without doing
this, the rule assembly might skew the results by adding additional overhead.
B: Capturing PAL readings after significant changes to a process helps in identifying any performance
impacts due to those changes. This allows you to compare the performance data before and after
changes to assess their impact. Reference: Pega official documentation on Performance Analyzer (PAL).

QUESTION 3

A user reports that an application takes five seconds to complete a step and present the next step in a process. Which tool allows you to gather and analyze performance data for the form submission?

A. Performance Profiler
B. Performance Analyzer (PAL)
C. Database Trace
D. Tracer

Answer: B

Explanation:
The Performance Analyzer (PAL) is the correct tool to gather and analyze performance data for the
form submission that takes a significant amount of time. PAL tracks the interaction with the Pega
Platform and provides metrics related to the performance of activities, rules, and system functions
over time, which is essential for identifying the cause of the delay during form submission.
Reference: Pega official documentation on PAL.

QUESTION 4

Which two statements about guardrails are true? (Choose Two)

A. Each rule may have multiple guardrail warnings.
B. Pega Platform performs guardrail examination when a rule is checked out.
C. Pega Platform performs guardrail examination when a rule is saved.
D. A developer receives a guardrail warning for rules checked out by other developers.

Answer: A, C

Explanation:
A: Each rule in Pega can indeed have multiple guardrail warnings. These warnings indicate the degree
to which the rule deviates from Pega’s best practices.
C: Pega Platform performs a guardrail examination when a rule is saved. This is to ensure that
developers are immediately aware of any potential issues that may arise from the rule they are
creating or modifying. Reference: Pega official documentation on compliance score and guardrails.

QUESTION 5

Which three statements about the guardrail score are true? (Choose Three)

A. The Application Guardrails landing page counts the number of rules with severe or moderate guardrail warnings.
B. Guardrail scores do not include Pega Platform core rules.
C. The Application Guardrails landing page counts the number of rules with no warnings or cautionlevel guardrail warnings.
D. A weighted compliance score above 90 signifies that an application is ready for general distribution.
E. Rules with unjustified warnings are not counted in the compliance score.

Answer: ABC

Explanation:
A: The Application Guardrails landing page does count the number of rules with severe or moderate warnings, as these can have a significant impact on the application’s performance and maintainability.
B: Guardrail scores exclude Pega Platform core rules since these are established by Pega and are assumed to be optimized.
C: The landing page also counts the number of rules with no warnings or caution-level warnings, which contribute positively to the overall compliance score. Reference: Pega official documentation on the Application Guardrails landing page and guardrail scores.

QUESTION 6

An assignment service-level agreement (SLA) is configured with the following details:
* Initial urgency: 20
* Assignment ready: Timed delay of 1 hour
* Goal: 5 hours and increase urgency by 10
* Deadline: 8 hours and increase urgency by 20
* Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

A. 100
B. 90
C. 130
D. 70

Answer: B

Explanation:
Sixteen hours after the case reaches the assignment, the assignment urgency is calculated as follows:
Initial urgency (20) + Urgency after goal (10) + Urgency after deadline (20) + Urgency after passing
the deadline (2 hours passed, urgency increases by 20, and this event repeats for the limit of 5 times,
so 20×5=100). Adding these together: 20 + 10 + 20 + 100 = 150. However, since none of the options
matches this calculation, there might be an error in the given options or a misinterpretation of the
question. Based on the provided options, 90 would be the closest, indicating a possible oversight in
the question. Reference: Pega official documentation on Service Level Agreements (SLAs) and
urgency calculations.
 

PEGACPDC88V1 Pegasystems Certified Pega Decisioning Consultant 8.8 Exam

Certified Pega Decisioning Consultant

60 Questions
1 hr 30 mins
Passing Score: 70%
Exam Code: PEGACPDC88V1
Language: English
Retirement Date: N/A
Prerequisites: Decisioning Consultant

About Pegasystems
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

The Certified Pega Decisioning Consultant certification is for professionals participating in the design and development of a Pega Customer Decision Hub™ solution. This certification ensures you have the skills to apply design principles of Next-Best-Action Designer, 1:1 Operations Manager, Decision Strategies, and Predictive Analytics. The exam includes multiple choice, scenario, and drag/drop questions.

Examkingdom Pegasystems PEGACPDC88V1 Exam pdf

MCTS Training, MCITP Trainnig

Best Pegasystems PEGACPDC88V1 Free downloads , Pegasystems PEGACPDC88V1 Dumps at Certkingdom.com

Next-Best-Action concepts (10%)
One-to-one customer engagement
Optimize the customer value in the contact center
Essentials of always-on outbound
Define the starting population

Actions and treatments (12%)
Define and manage customer actions
Present a single offer on the web
Define an action for outbound

Engagement policies (12%)

Define customer engagement policies
Create an engagement strategy
Customer journeys

Contact policy and volume constraints (13%)
Avoid overexposure of actions
Avoid overexposure of actions on outbound
Limit action volume on outbound

AI and Arbitration (8%)
Action arbitration
Action prioritization with AI
Prioritize actions with business levers

Channels (10%)
Real-time containers
Create a real-time container
Send offer emails
Share action details with third-party distributors

Decision strategies (25%)

Create and understand decision strategies
Create engagement strategies using customer credit score
Create eligibility rules using customer risk segments

Business agility in 1:1 customer engagement (10%)
Agility in a customer engagement project
Change management process
Building your business operations team
Life cycle of a change request
Change request types
Launching a new offer on web
Updating existing actions
Implementing business changes using Revision Manager

QUESTION 1
A volume constraint uses the Return any action that does not exceed
constraint mode. The following tables show the configuration of the volume constraints and the list
of customers in the outbound segment:
The outbound run selects customers in the following order to apply the volume constraints: CUST-01,
CUST-02, CUST-03, and CUST-05.
Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?

A. None
B. Silver card and Diamond card
C. Diamond card
D. Silver card

Answer: C

Explanation:
CUST-05 receives the Diamond card offer because it is the only action that does not exceed the
volume constraint for the email channel. The Silver card offer has already reached its limit of 2 emails
per day, so it is not eligible for CUST-05. The volume constraint mode Return any action that does not
exceed means that any action that meets the eligibility and suitability criteria and does not violate
the volume constraint will be returned, even if there are other actions with higher priority or
propensity. Verified Reference: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

QUESTION 2
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

A. Suppression rules
B. Outbound channel limits
C. Applicability rules
D. Volume constraints

Answer: D

Explanation:
Volume constraints allow you to limit the number of times an action is presented to customers across
one or more channels. You can use volume constraints to implement a policy that restricts the
number of emails sent per day. Outbound channel limits are used to limit the number of customers
contacted per channel per run, not per day. Suppression rules are used to exclude customers from
receiving an action based on certain conditions, such as opt-out preferences or recent purchases.
Applicability rules are used to determine whether an action is relevant for a customer based on their
profile or context, not based on the number of times the action is presented. Verified
Reference: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

QUESTION 3

Which of the following reasons explains why a customer might receive an action that they already accepted?

A. The action suitability conditions are not defined.
B. The volume constraint is not set to exclude previously accepted offers.
C. The suppression rules are not defined to exclude previously accepted actions.
D. The actions are filtered based on eligibility.

Answer: B

Explanation:
A customer might receive an action that they already accepted if the volume constraint for that
action is not configured to exclude previously accepted offers. This option can be enabled by
selecting the Exclude previously accepted actions checkbox in the volume constraint configuration.
The action suitability conditions are used to determine whether an action is suitable for a customer
based on their propensity, priority, or other criteria, not based on their previous responses. The
suppression rules are used to exclude customers from receiving an action based on certain
conditions, such as opt-out preferences or recent purchases, not based on their previous responses.
The actions are filtered based on eligibility before applying the volume constraints, so this option
does not explain why a customer might receive an action that they already accepted. Verified
Reference: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

QUESTION 4
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the
following volume constraint is applied, how many actions are delivered by the outbound run?

A. 150
B. 75 emails 25 SMSes
C. 75 SMSes and 25 emails
D. 100

Answer: B