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Free Microsoft 70-291 Q & A / Study Guide Part II

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QUESTION 1:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. The Certkingdom.com network contains a
print server named Certkingdom -PR01 that has a built-in network interface.
A Certkingdom.com user named Andy Reid is a member of the Research and
Development department. Andy Reid complains that he cannot print to a print
device attached to Certkingdom -PR01.
You have received instruction to ensure that Andy Reid can print to the print
device. First you verify that the IP address for Certkingdom -PR01 is correct and that
the latest drivers for the print device are installed. You now want to verify that the
print jobs are being sent to the correct MAC address for Certkingdom -PR01.
What should do?

A. On Certkingdom -PR01, run the net session command.
B. On Certkingdom -PR01, run the netstat command.
C. On Certkingdom -PR01, run the netsh command.
D. On Certkingdom -PR01, run the netcap command.

Answer: D

Explaination: Netstcap.exe is a command line tool that could be used to capture the
network traffic. A filter can be created to be used during the capture to determine the
MAC address the print jobs are being sent to. The Network Monitor Capture Utility (
Netcap.exe) can be used to capture network traffic in Network Monitor. Netcap provides
capture abilities only from a command prompt; to open the resulting capture (.cap) files,
you must use the full Network Monitor interface. Netcap is installed when you install the
Support tools that are on the Windows XP CD-ROM. Netcap provides capture abilities
that are similar to the version of Network Monitor that is included with the Windows
Server products; however, you must use Netcap at a command prompt. Netcap installs
the Network Monitor driver and binds it to all adapters when you first run the Netcap command.
Incorrect Options:
A: The net session command can be used to view the computer names and user names of
users on a server, to see if users have files open, and to see how long each user’s session
has been idle. Net session manages server computer connections – used without
parameters, net session displays information about all sessions with the local computer.
B: The netstat command is not a utility to use when troubleshooting NetBIOS names, but
is used to display TCP/IP and port information.
C: The Network Shell utility (Netsh.exe) can perform a wide range of system
configuration tasks. You can use commands in the Netsh Interface IP context to
configure the TCP/IP protocol (including addresses, default gateways, DNS servers, and
WINS servers) and to display configuration and statistical information.
Reference:
Microsoft Knowledge Base: 306794: How to Install the Support Tools from the Windows
XP CD-ROM Network Monitor is provided with Windows Server products and
Microsoft Systems Management Server (SMS). Microsoft Corporation, 2004
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd & Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, pp. 686, 854-856,
926


QUESTION 2:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of two subnets. All servers on the Certkingdom.com network run
Windows Server 2003 and all client computers run Windows XP Professional. All
servers are located in a central data center that uses a single IP subnet and all client
computers are located in one subnet.
The data center contains two routers named Certkingdom -SR01 and
Certkingdom -SR02, two domain controllers named Certkingdom -DC01 and
Certkingdom -DC02, and two file servers named Certkingdom -SR03 and
Certkingdom -SR04. The IP addresses of these servers are indicated in the table
below.

Host name IP address
Certkingdom-DC01 10.10.10.1
Certkingdom -DC02 10.10.10.2
Certkingdom -SR01 10.10.1.1
Certkingdom -SR02 10.10.1.2
Certkingdom -SR03 10.10.11.1
Certkingdom -SR04 10.10.11.2

You have received instruction from the CIO to install a new database server in the
data center. You install Windows Server 2003 on a new server computer named
Certkingdom -DB01 and hand it over to a database administrator named Dean
Austin. Dean Austin installs Microsoft SQL Server 2005 and makes some changes to
the TCP/IP settings on Certkingdom -DB01 as shown in the following table.

Parameter Value
IP address 10.10.1.3
Subnet mask 255.255.255.0
Default gateway 10.10.1.2

Later, Dean Austin complains that Certkingdom -DB01 cannot communicate with the
other servers in the data center. All other servers in the data center can
communicate with the other servers as well as the client computers. You log on to
Certkingdom -DB01 and attempt to ping Certkingdom -DC01 but you receive the
following error message: “Destination host unreachable”.
What should you do to ensure that Certkingdom -DB01 can communicate with the
other computers in the Certkingdom.com network?

A. Configure Certkingdom -DB01 with a default gateway of 10.10.1.1.
B. Configure Certkingdom -DB01 with a subnet mask of 255.255.0.0.
C. Configure Certkingdom -DB01 with an IP address of 10.10.10.3.
D. Configure Certkingdom -DB01 with an IP address of 10.10.11.3.

Answer: B

Explaination: Large networks are subdivided to create smaller subnetworks to reduce
overall network traffic by keeping local traffic on the local subnet and sending all
nonlocal traffic to the router. In order to create a subnetwork, we need to have a system
for addressing that allows us to use the network ID and host ID within the class-based
system. This is accomplished through the use of a subnet mask. To determine the
appropriate custom subnet mask (typically referred to simply as subnet mask) for a
network, you must first:
1. Determine the number of host bits to be used for subnetting.
2. Determine the new subnetted network IDs.
3. Determine the IP addresses for each new subnet.
4. Determine the appropriate subnet mask.
Incorrect Answers:
A: You need to assign the correct subnet mask to ensure connectivity.
C, D: The problem in this scenario is not a faulty IP address. It is the appropriate subnet
mask that has to be determined to enable connectivity.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, p. 57


QUESTION 3:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of two subnets named Subnet A and Subnet B. Subnet A and
Subnet B are connected by a router. All computers on the Certkingdom.com network
are configured with static IP addresses. All network servers run Windows Server
2003 and all client computers run Windows XP Professional.
Certkingdom.com hires a new Sales manager named Amy Wilson. You install a new
client computer named Certkingdom -WS291 for Amy Wilson. You then add
Certkingdom -WS291 to Subnet A. The relevant portion of the network is configured
as shown in the exhibit.

However, Amy Wilson complains that Certkingdom -WS291 cannot communicate
with other hosts on the network.
What should you do to ensure that Certkingdom -WS291 can communicate with all
local and remote computers on the Certkingdom.com network?

A. Configure Certkingdom -WS291 with a default gateway of 192.168.28.84.
B. Configure Certkingdom -WS291 with a default gateway of 192.168.2.1.
C. Configure Certkingdom -WS291 with a subnet mask of 255.255.255.128.
D. Configure Certkingdom -WS291 with a subnet mask of 255.255.255.192.

Answer: C

Explaination: It is evident from the exhibit that the file server and
Certkingdom -WS291 have a different subnet mask. This is the reason why they
cannot communicate with each other. You must therefore change the subnet mask
of Certkingdom -WS291 to 255.255.255.128.
Incorrect Answers:
A, B: The problem is not the gateway IP address that is faulty, but rather the subnet
mask.
D: This option suggests the correct object that has to be changed, but it gives the wrong
subnet mask.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, p. 57


QUESTION 4:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com
Certkingdom.com has its headquarters in Chicago and branch offices in Dallas and
Miami. All servers on the Certkingdom.com network run Windows Server 2003 and all
client computers run Windows XP Professional. You work in the Miami branch
office.
The network at the Miami branch office consists of 25 different subnets, each with a
maximum of six computers. The network administrator at headquarters has
allocated the 192.168.3.0/24 network address to the Miami branch office.
You install a new server named Certkingdom -SR21 in the Miami branch office. You
need to configure the Internet Protocol (TCP/IP) properties for Certkingdom -SR21.
You configure Certkingdom -SR21 with an IP address of 192.168.3.44. What subnet
mask should you use?

A. A subnet mask of 255.255.255.0.
B. A subnet mask of 255.255.255.128.
C. A subnet mask of 255.255.255.192.
D. A subnet mask of 255.255.255.240.
E. A subnet mask of 255.255.255.248.

Answer: E

Explaination: The network address is: 192.168.2.0/24, which means
11111111.11111111.11111111.0 in binary.
Therefore, you can use the last octet to configure the 30 subnets and 6 hosts in each
subnet
You need only six host PCs. When you convert to binary, it is: 00000111. As a result,
you use 3 bits.
This leaves 5 bits for the subnets 11111000 converted to decimal:
128+64+32+16+8=248, therefore the subnet mask will be: 255.255.255.248.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, p.57


QUESTION 5:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com
Certkingdom.com has its headquarters in Chicago and a branch office in Dallas. All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. You work in the Dallas branch office.
The network at the Dallas branch office consists of a single subnet that contains 150
client computers and 12 servers. The network administrator at headquarters has
allocated the 10.10.0.0/16 network address to the Dallas branch office.
You have received instruction from your manager to place all servers at the Dallas
branch office into a separate subnet that uses the 192.168.10 public addressing
scheme. Your manager asks you to make allowance for a maximum of 30 servers in
the new subnet.
Which subnet mask should you use for the new subnet?

A. 255.255.255.224
B. 255.255.255.240
C. 255.255.255.248
D. 255.255.255.252
E. 255.255.255.254

Answer: A

Explaination: A 255.255.255.224 subnet mask gives five host address bits, so the
maximum number of host addresses is 2 ^ 5 – 2 = 30 host addresses. Thus
255.255.255.224 is the only subnet mask that will allow for sufficient IP addresses in
case of further growth, whilst still conserving as many current addresses as possible.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, p. 62


QUESTION 6:

DRAG DROP
You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional.
You have installed a new server named Certkingdom -SR06 on the network. The
relevant portion of the network is shown on the exhibit.

You want to configure Certkingdom -SR06 with a valid static IP configuration.
Certkingdom -SR06 must be able to communicate with all hosts on the network and
on the internet. You also need to configure Certkingdom -SR06 to use the DNS server
on the local subnet for name resolution. In addition, you must configure redundancy
for name resolution.
How should you configure Certkingdom -SR06?
To answer drag the appropriate IP addresses and Subnet masks to the appropriate
places.

Answer:

Explaination:
The Class C address 192.168.0.100 has to be the IP address to enable
Certkingdom -SR06 to communicate with all hosts on the network and on the internet
as 192.168.0.1, 192.168.0.2 and 192.168.0.110 are already in use. 192.168.5.2 and
192.168.5.100 are on the wrong subnet, and besides, 192.168.5.12 is already in use.
The subnet mask for this Class C address is 255.255.255.0. The default gateway
should be 192.168.0.1. To configure redundancy for name resolution, configure the
preferred DNS server/primary address as 192.168.0.2, and the alternate DNS
server/secondary address as 192.168.5.2.
Reference:
J. C. Mackin, Ian McLean, MCSA/MCSE Self-Paced Training Kit (exam 70-291):
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 network
Infrastructure, Part 1, Chapter 2, pp. 80-116


QUESTION 7:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. Certkingdom.com has its headquarters in
Chicago and branch offices in Dallas and Miami. You work in the Miami branch
office.
The Miami branch office has a file server named Certkingdom -SR25 that hosts
critical documents. Certkingdom -SR25 is configured with a DHCP client reservation.
Certkingdom.com users from all three offices download documents from
Certkingdom -SR25.
One day Certkingdom.com users complain that they cannot access the documents on
Certkingdom -SR25. You discover that the DHCP server has failed. The DHCP server
is located at headquarters.
You have received instruction from the CIO to ensure that Certkingdom -SR25 is
available even if it is unable to obtain or renew a lease from the DHCP server.
How could you accomplish this task?

A. On the DHCP server, increase the DHCP lease period.
B. Configure alternate IP settings for Certkingdom -SR25 on the Alternate Configuration
tab of the Internet Protocol (TCP/IP) properties.
C. Configure the DHCP scope in the 169.254.0.1. – 169.254.255.254 range.
D. On the DHCP server, configure the DHCP 001 Resource Location Servers reservation
option for Certkingdom -SR25.

Answer: B

Explaination: Windows Server 2003 includes the Alternate Configuration feature.
The Windows Server 2003 servers can be configured to use an alternate static IP
configuration if a DHCP server is unavailable. When a DHCP client determines that
the DHCP server is unavailable, it will automatically change over and also configure
the TCP/IP stack with the static address information specified on the Alternate
Configuration tab of the Internet Protocol (TCP/IP) properties.
Incorrect Answers:
A: Increasing the lease period would result in DHCP clients requesting leases less
frequently, but won’t guarantee that Certkingdom -SR25 will be available when the DHCP
server is down.
C: Modifying the DHCP scope to the 169.254.0.1. – 169.254.255.254 range will still be
reliant on the DHCP server.
D: Configuring the DHCP 001 Resource Location Servers reservation option for
Certkingdom -SR25 on the DHCP server will not ensure that Certkingdom -SR25 will
receive an IP address or have the IP address renewed.
Reference:
J. C. Mackin, Ian McLean, MCSA/MCSE Self-Paced Training Kit (exam 70-291):
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 network
Infrastructure, Part 1, Chapter 2, pp. 114, 117


QUESTION 8:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. The Certkingdom.com network contains a
server named Certkingdom -SR34. Certkingdom -SR34 is configured as a DHCP server
and has been authorized in Active Directory. The Telnet service has been installed
and started on Certkingdom -SR34.
One day Certkingdom.com users complain that they cannot access network resources.
Your investigations reveal that the DHCP Server service on Certkingdom -SR34 has
stopped. You install the administrative tools on a client computer named
Certkingdom -WS291 and log on to the computer. When you open the DHCP console
on Certkingdom -WS291 and attempt to connect to Certkingdom -SR34, you receive an
error message that states: “Cannot find the DHCP Server.” You then attempt to
ping Certkingdom -SR34 but fail.
How can you connect to the DHCP Server service on Certkingdom -SR34 by using the
DHCP console on Certkingdom -WS291?

A. Establish a Telnet session to Certkingdom -SR34 and then run the net start dhcp
command.
B. Establish a Telnet session to Certkingdom -SR34 and then run the net start dhcpserver
command.
C. Establish a Telnet session to Certkingdom -SR34 and then run the ipconfig /renew
command.
D. On Certkingdom -WS291, run the netsh dhcp server\\ Certkingdom -SR34 show server
command.

Answer: B

Explaination: You can start the DHCP Server service by executing the Net Start
Dhcpserver command at the command prompt.
Telnet is a protocol that enables an Internet user to log on to and enter commands on a
remote computer linked to the Internet, as if the user were using a text-based terminal
directly attached to that computer. Telnet is part of the TCP/IP suite of protocols. The
term telnet also refers to the software (client or server component) that implements this
protocol.
Given the fact that you can ping Certkingdom -SR34 you should then establish a Telnet
session to Certkingdom -SR34 and then run the appropriate command.
Reference:
J. C. Mackin & Ian McLean, MCSA/MCSE self-paced training kit (exam 70-291):
implementing, managing, and maintaining a Microsoft Windows Server 2003 network
infrastructure, Microsoft Press, Redmond, 2004, p. 7-23


QUESTION 9:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. The Certkingdom.com network contains a
server named Certkingdom -SR51 that is configured as a print server for a print
device that has a built-in network interface. The print device is used by the Sales
department to print Sales reports.
A Certkingdom.com user named Clive Allen is a member of the Sales department. Clive
Allen complains that he cannot print to the print device attached to
Certkingdom -SR51.
You verify that the IP address for Certkingdom -SR51 is correct and that the correct
drivers for the print device are installed. You now want to verify that the print jobs
are being sent to the correct MAC address for Certkingdom -SR51.
You log on to Certkingdom -SR51. What should you do next?

A. Run the net session command.
B. Run the netstat command.
C. Run the netsh command.
D. Run the netcap command.

Answer: D

Explaination: Netstcap.exe is a command line tool that could be used to capture the
network traffic. A filter can be created to be used during the capture to determine the
MAC address the print jobs are being sent to. The Network Monitor Capture Utility (
Netcap.exe) can be used to capture network traffic in Network Monitor. Netcap provides
capture abilities only from a command prompt; to open the resulting capture (.cap) files,
you must use the full Network Monitor interface. Netcap is installed when you install the
Support tools that are on the Windows XP CD-ROM. Netcap provides capture abilities
that are similar to the version of Network Monitor that is included with the Windows
Server products; however, you must use Netcap at a command prompt. Netcap installs
the Network Monitor driver and binds it to all adapters when you first run the Netcap
command.
Incorrect Options:
A: The net session command can be used to view the computer names and user names of users
on a server, to see if users have files open, and to see how long each user’s session has
been idle. Net session manages server computer connections – used without parameters,
net session displays information about all sessions with the local computer.
B: The netstat command is not a utility to use when troubleshooting NetBIOS names, but
is used to show what ports your computer is listening on.: -R is used to reload your
LMHOSTS file located in %systemroot%\system32\drivers\etc., -r will show you which
name resolutions have been answered via broadcasts, and which have been answered via
a NetBIOS name server, -RR switch of the command utility refreshes your NetBIOS
name with a configured WINS server.
C: The Network Shell utility (Netsh.exe) can perform a wide range of system
configuration tasks. You can use commands in the Netsh Interface IP context to
configure the TCP/IP protocol (including addresses, default gateways, DNS servers, and
WINS servers) and to display configuration and statistical information.
Reference:
Microsoft Knowledge Base: 306794: How to Install the Support Tools from the Windows
XP CD-ROM Network Monitor is provided with Windows Server products and
Microsoft Systems Management Server (SMS). Microsoft Corporation, 2004
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd & Laura Hunter,
MCSA/MCSE: Exam 70-291: Implementing, Managing, and Maintaining a Windows
Server 2003 Network Infrastructure Guide & DVD Training System, pp. 686, 854-856,
926


QUESTION 10:

Network Topology Exhibit:

LAN Settings Exhibit:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. The Certkingdom.com network contains a
Microsoft Internet Security and Acceleration (ISA) Server computer named
Certkingdom -SR01, a DNS server named Certkingdom -SR02, a DHCP server named
Certkingdom -SR03, a file server named Certkingdom -SR21, and a Web server named
Certkingdom-SR25. Certkingdom -SR25 also serves as a central antivirus server.
Certkingdom -SR21 is located on the 10.10.11.0 subnet and Certkingdom -SR25 is
located in the perimeter network. Certkingdom -SR21 contains antivirus software
that checks for new virus definitions on Certkingdom -SR25 every hour. You can also
access Certkingdom -SR25 through a virus update Web page to perform manual
virus definition updates.
Certkingdom -SR03 suffers a catastrophic failure and is removed from the network.
Due to budgetary constraints, a replacement for Certkingdom -SR03 will only be
acquired in the next financial year. You need to redesign network addressing
scheme, and change the IP addresses for Certkingdom -SR01 to the addresses shown
in the Network Topology exhibit.
Certkingdom -SR02 contains the new host (A) resource records for
Certkingdom -SR01.
You receive reports about a new virus threat and want to protect the network
immediately by manually downloading the new virus definitions to
Certkingdom -SR21. you log on to Certkingdom -SR21 but discover that you cannot
access the virus update Web page on Certkingdom -SR25. The static TCP/IP
configuration on Certkingdom -SR21 uses Certkingdom -SR02 as the preferred DNS
server.
You confirm that Certkingdom -SR01 is configured properly. On Certkingdom -SR21,
you view the Internet Explorer LAN settings that are shown in the LAN Settings
exhibit.
What should you do to allow Certkingdom -SR21 to connect to Certkingdom -SR25?

A. At a command prompt on Certkingdom -SR21, run the ipconfig /flushdns command.
B. In the LAN settings of Internet Explorer on Certkingdom -SR21, select the
Automatically detect settings check box.
C. At a command prompt on Certkingdom -SR01, run the ipconfig / flushdns command.
D. At a command prompt on Certkingdom -SR01, run the ipconfig /registerdns command.

Answer: A

Explaination: Running the ipconfig /flushdns command will flush and reset the DNS
resolver cache which is necessary to allow connection. Run this command on
Certkingdom -SR21 to connect to Certkingdom -SR25.
Incorrect Answers:
B: Selecting the “Automatically detect settings” checkbox is not going to allow
Certkingdom -SR21 to connect to WWW.
C: The ipconfig /flushdns command flushes and resets the DNS resolver cache. This is
not what is necessary.
D: The ipconfig /registerdns command refreshes all DHCP leases and registers any related
DNS names. This option is available only on Windows 2000 and newer computers that
run the DHCP Client service. This is not going to allow Certkingdom -SR21 to connect to
WWW when it is run on Certkingdom -SR01.
Reference:
James Chellis, Paul Robichaux and Matthew Sheltz, MCSA/MCSE: Windows Server
2003 Network Infrastructure Implementation, Management, and Maintenance Study
Guide, p. 311


QUESTION 11:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. The Certkingdom.com network contains a
DHCP server named Certkingdom -SR15 that is configured with a single scope.
Certkingdom.com hires a new Sales manager named Andy Reid. You install a new client
computer named Certkingdom -WS291 for Andy Reid. You connect
Certkingdom -WS291 to the network by plugging the network cable into the network
adapter on Certkingdom -WS291 and attempt to connect to Certkingdom -SR25.
However, you cannot access any of the servers on the network. When you open a
command prompt on Certkingdom -WS291 and run the ipconfig /renew command,
you receive the following response.

You log on to a client computer named Certkingdom -WS292 and run the ipconfig
/renew command successfully.
What should you do to ensure that Certkingdom -WS291 can receive its IP address
configuration from the Certkingdom -SR25?

A. Restart the DHCP service on Certkingdom -SR25.
B. Restart Certkingdom -WS291.
C. Restart Certkingdom -SR25.
D. Add additional IP addresses to the scope on Certkingdom -SR25.

Answer: B

Explaination: It is probable that the TCP/IP stack has a problem because the
computer is unable to send a DHCP discover broadcast packet. This can happen
when you insert a network cable after the PC has been started. You should restart
the client PC to successfully obtain a new IP address.
Incorrect Answers:
A, C, D: This is unnecessary because Certkingdom -WS292 did obtain an IP address from
the DHCP server, thus indicating that the DHCP server configuration is not the issue.
Reference:
Deborah Littlejohn Shinder and Dr. Thomas W. Shinder, MCSA/MCSE Exam 70-290:
Managing and Maintaining a Windows Server 2003 Environment Study Guide & DVD
Training System, p. 629


QUESTION 12:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows XP Professional. Certkingdom.com has its headquarters in
Chicago and branch offices in Dallas and Miami. The Certkingdom.com network
contains a DHCP server named Certkingdom -SR01. The relevant portion of the
network is shown in the following network diagram.

You work at headquarters. A Certkingdom.com employee named Andy Booth is one of
three employees that are relocated to headquarters from the Dallas office. Andy
Booth uses a portable client computer named Certkingdom -WS291. Andy Booth
complains that when he plugs Certkingdom -WS291 into the LAN connection in his
new cubicle, he cannot connect to network resources on the LAN or the Internet.
None of the other employees are experiencing the same problem.
When you run the ipconfig command from a command prompt on
Certkingdom -WS291, you see the output as shown in the exhibit.

What should you do to allow Certkingdom -WS291 to connect to network resources
on the LAN or the Internet?

A. Configure Certkingdom -WS291 with a subnet mask of 255.255.240.0.
B. Configure Certkingdom -WS291 with a default gateway of 192.168.3.12.
C. Configure Certkingdom -WS291 with a primary DNS suffix of Certkingdom.com
D. Configure Certkingdom -WS291 to automatically lease an IP address from
Certkingdom -SR01.

Answer: D

Explaination: The client computers on the subnet use DHCP to obtain their IP
configurations. Certkingdom -WS291 has a static IP address, and therefore cannot
obtain a valid IP configuration from the DHCP server.
Incorrect Answers:
A: By changing the subnet mask you will not ensure that Certkingdom -WS291 will
connect to other computers and the Internet.
B: Changing the default gateway will not enable Certkingdom -WS291 LAN connection.
Besides, 192.168.3.12 is the IP address of the DHCP server.
C: Adding a primary DNS suffix means that only domain names listed in that window
will be tried for resolution purposes. Both the connection-specific and primary DNS
suffix are ignored.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
Implementing, Managing, and Maintaining a Windows Server 2003 Network
Infrastructure Guide & DVD Training System, p. 515


QUESTION 13:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows 2000 Professional. Certkingdom.com has headquarters in
London and branch offices in Paris, Berlin, Milan, Madrid, Stockholm, Warsaw,
Minsk, and Athens. Each branch office has a server that provides DHCP Server
services and between two to twenty client computers. A client computer in each
branch office is configured with a shared dial-up connection. You work at
headquarters.
The Berlin branch office has only two client computers named Certkingdom -WS291
and Certkingdom -WS292. A Certkingdom.com user named Kara Lang works in the
Berlin office. One morning Kara Lang complains that the shared dial-up connection
on Certkingdom -WS291 is no longer working.
Your investigation reveals that Certkingdom -WS292 can connect to shared folders
on Certkingdom -WS291 and that Certkingdom -WS291 can connect to the network at
headquarters. However, Certkingdom -WS292 cannot connect to resources on the
network at headquarters.
What should you do to ensure that both Certkingdom -WS291 and
Certkingdom -WS292 can connect to resources on the network at headquarters?

A. Reconfigure Internet Connection Sharing on Certkingdom -WS291.
B. Configure the shared dial-up connection on Certkingdom -WS291 so that automatic
dialog is enabled.
C. Configure Certkingdom -WS292 to receive an IP lease from a DHCP server.
D. Configure Certkingdom -WS292 to use Certkingdom -WS291 for DNS name resolution.

Answer: C.

Explaination: The problem is most likely caused by an incorrect or non-existent
default gateway setting on Certkingdom -WS292. If you configure
Certkingdom -WS292 to use DHCP to obtain IP addressing information,
Certkingdom -WS292 will receive the correct settings from the ICS service on
Certkingdom -WS291.
Incorrect Answers:
A: The question refers to a shared dial-up connection on Certkingdom -WS291 not
working. If the dial-up connection is shared, then Internet Connection Sharing is enabled
already.
B: The question states that Certkingdom -WS291 automatically connects to the network at
the main office whenever the user on Certkingdom -WS291 attempts to access resources
located on the main office network. This indicates that automatic dial-up is already
configured.
D: Certkingdom -WS291 is not a DNS server. The ICS service has a DNS proxy that
would pass DNS requests to whichever DNS server Certkingdom -WS291 is using.
Reference:
J. C. Mackin, Ian McLean, MCSA/MCSE Self-Paced Training Kit (exam 70-291):
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 network
Infrastructure, Part 1, Chapters 1 & 2, pp. 45, 124


QUESTION 14:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and all client
computers run Windows NT Workstation 4.0. The network contains 2,500 client
computers that are configured with static IP addresses.
Certkingdom.com issues a new network policy that requires all network computers to
have dynamically assigned IP configurations. You enable the DHCP Server service
on a member server named Certkingdom -SR25. Three network support technicians
have been instructed to configure the IP properties on all client computers to
receive a DHCP lease from Certkingdom -SR25.
It is estimated that the change over will take two weeks to complete. You need to
ensure that the DHCP server will not lease an IP address that is statically
configured on a computer that the network support technicians have not yet seen to.
What should you do?

A. On Certkingdom -SR25, configure Conflict detection attempts to 1.
B. On Certkingdom -SR25, configure Conflict detection attempts to 3.
C. On Certkingdom -SR25, configure client reservations for each client computer’s MAC
address.
D. On Certkingdom -SR25, activate and reconcile the scopes.

Answer: A

Explaination: When conflict detection attempts are set, the DHCP server uses the
Packet Internet Groper (ping) process to test available scope IP addresses before
including these addresses in DHCP lease offers to clients. A successful ping means
that the IP address is in use on the network. This results in the DHCP server not
offering to lease the address to a client.
If the ping request fails and times out, it indicates that the IP address is not in use on the
network. In this case, the DHCP server offers to lease the address to a client. Each
additional conflict detection attempt delays the DHCP server response by a second while
waiting for the ping request to time out. This in turn increases the load on the server. A
value of no greater than two (2) is recommended for ping attempts.
Incorrect Answers:
B: Due to the latency involved in ping attempts, the higher the conflict detection value is
set, the longer the lease process will be for every client that uses the DHCP server.
C: Configuring client reservations for each client computer MAC address will involve a
physical visit to each and every client computer if you do not ping it successfully.
D: The scope would already be activated in this scenario.
Reference:
Deborah Littlejohn Shinder, Dr. Thomas W. Shinder, Chad Todd and Laura Hunter,
Implementing, Managing, and Maintaining a Windows Server 2003 Network
Infrastructure Guide & DVD Training System, pp. 208-209


QUESTION 15:

You work as the network administrator at Certkingdom.com The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com All
servers on the Certkingdom.com network run Windows Server 2003 and client
computers run Windows XP Professional, Windows 2000 Professional, or Windows
NT Workstation. All client computers are configured with default settings.
The Certkingdom.com network contains a server named Certkingdom -SR31 that
functions as a DHCP and DNS server, and a server named Certkingdom -SR38 that
contains antivirus server software. All DNS zones on Certkingdom -SR31 are enabled
for DNS dynamic updates. The computer account for each client computer is the
owner of its own DNS host record. No other server provides DNS services.
What must you do to ensure that Certkingdom -SR38 can contact client computers by
using fully qualified domain names (FQDNs) to propagate virus definition updates?

A. On Certkingdom -SR31, modify the Dynamically update DNS A and PTR records only
if requested by the DHCP clients option.
B. On Certkingdom -SR38, modify the Always dynamically update DNS A and PTR
records option.
C. On Certkingdom -SR31, modify the Discard A and PTR records when lease is deleted
option.
D. On Certkingdom -SR31, modify the Dynamically update DNS A and PTR records for
DHCP clients that do not request dynamic updates (for example, clients running
Windows NT 4.0) option.

Answer: D

Explaination: Dynamically Update DNS A And PTR Records For DHCP Clients That
Do Not Request
Updates – This checkbox lets you handle these older clients graciously by making the
updates using a separate mechanism. When checking this check box you will ensure that
Certkingdom -SR38can resolve FQDNs for all client computers on the network under the
given circumstances and the role that Certkingdom -SR31 plays.
Incorrect Answers:
A: Dynamically Update DNS A And PTR Records Only If Requested By The DHCP
Clients – This radio button (which is on by default) tells the DHCP server to register the
update only if the DHCP client asks for DNS registration. When this button is active,
DHCP clients that aren’t hip to DDNS won’t have their DNS records updated. However,
Windows 2000, XP, and Server 2003 DHCP clients are smart enough to ask for the
updates.
B: Always Dynamically Update DNS A And PTR Records – This radio button forces the
DHCP server to register any client to which it issues a lease. This setting may add DNS
registrations for DHCP-enabled devices that don’t really need them, like printer servers;
however, it allows other clients (like Mac OS, Windows NT, and Linux machines) to
have their DNS information automatically updated. This is not what is required.
C: Discard A And PTR Records When Lease Is Deleted – When a DHCP lease expires,
what should happen to the DNS registration? Obviously, it would be nice if the DNS
record associated with a lease vanished when the lease expired; when this checkbox is
checked (as it is by default), that’s exactly what happens. If you uncheck this box, your
DNS will contain entries for expired leases that are no longer valid; when a particular IP
address is reissued on a new lease, the DNS will be updated, but in between leases you’ll
have incorrect data in your DNS-always something to avoid.
Reference:
James Chellis, Paul Robichaux and Matthew Sheltz, MCSA/MCSE: Windows Server
2003 Network Infrastructure Implementation, Management, and Maintenance Study
Guide, p. 246


 

 

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Court rules that HP’s Hurd probe document can remain secret

A document tied to an internal Hewlett-Packard sexual harassment investigation of former CEO Mark Hurd will remain sealed, according to a ruling handed down this week by the Delaware Supreme Court.

HP shareholder Ernesto Espinoza had filed a lawsuit seeking to inspect the document, which was prepared by the law firm Covington and Burling on HP’s behalf.

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The Delaware Chancery Court had already ruled against Espinoza on grounds his need to see the document wasn’t sufficient enough to override “attorney-client privilege and work product immunity protections,” the state supreme court said in its ruling, which was handed down Monday. “We affirm, but on the alternative ground that Espinoza has not shown that the Covington Report is essential to his stated purpose, which is to investigate possible corporate wrongdoing.”

Hurd resigned from HP in August 2010 and also reached a confidential settlement with a former HP contractor, Jodie Fisher. Shortly thereafter, he took a job as co-president of Oracle.

Although the internal HP investigation did not conclude Hurd was guilty of sexually harassing Fisher, it found he had broken HP’s business conduct standards and uncovered a “systematic” series of inaccurate expense reports meant to cover up his relationship with her, the ruling added.

Hurd received a lucrative severance package from HP. Espinoza had argued that if HP’s board had reason to fire Hurd “for cause,” then the payments shouldn’t have been made, the court said.

Oracle: HP paying Intel to keep Itanium going

Hewlett-Packard has secretly contracted with Intel to keep making Itanium processors so that HP can maintain the appearance that “a dead microprocessor is still alive”, and make money from its locked-in Itanium customer base and take business away from Oracle’s Sun servers, Oracle said in a court filing on Friday.

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The market has never been told that Itanium lives on because HP is paying Intel to keep it going, Oracle said. Intel’s independent business judgement would have killed off Itanium years ago, it added.

HP however described the filing as a “desperate delay tactic designed to extend the paralyzing uncertainty in the marketplace” that it said was created when Oracle announced in March, 2011, in a breach of contract, that “it would no longer support HP’s Itanium platform”.

HP has made statements to the marketplace to the effect that Intel’s commitment to Itanium is its own, based on its normal calculations for investing in processors that it believes have a future, Oracle said in a filing before the Superior Court of the State of California for the County of Santa Clara.

A public redacted version of the filing was made available to The Wall Street Journal’s AllThingsD blog. Intel said it is not a party to the lawsuit, and therefore does not have any comment on it. “Intel does not comment on commercial agreements that we may or may not have with our customers,” the chip giant said in an e-mailed statement.

Oracle also claimed that HP had kept secret from the market, but revealed in a filing two days previously, that HP and Intel have a contractual commitment that Itanium will continue through the next two generations of microprocessors.

HP’s strategy behind its “false statements” about Intel’s support for Itanium was to take away business from Oracle Sun, and “reap lucrative revenues from the locked-in Itanium customer base using HP’s HP-UX operating system on Itanium servers”, as the company gets few service contracts on operating systems like Linux that run on x86 processors, Oracle said.

Oracle acquired Sun Microsystems last year.

HP filed a suit in June over Oracle’s decision to stop developing software for the Itanium processor, the chip used in HP’s high-end servers, claiming that Oracle’s decision violates “legally binding commitments” that it made to HP and the companies’ 140,000 joint customers.

Oracle said at the time that HP tricked it into signing an agreement last September to continue its support for Itanium, even though HP knew of an Intel plan to discontinue Itanium. HP already knew all about Intel’s plans to discontinue Itanium, and HP was concerned about what would happen when Oracle found out about that plan, Oracle said in a statement in June.

As Oracle well knows, HP and Intel have a contractual commitment to continue to sell mission-critical Itanium processors to customers through the next two generations of microprocessors, thus ensuring the availability of Itanium through at least the end of the decade, HP said in a statement.

“The fact remains that Oracle’s decision to cut off support for Itanium was an illicit business strategy it conjured to try to force Itanium customers into buying Sun servers — and destroy choice in the marketplace,” HP said.

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IBM to build e-commerce research labs for Chinese retailer

IBMhas reached a deal with Chinese electronics retailer Suning Appliance to build research centers in China and the U.S. meant to develop e-commerce products for the company.

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IBM, already a provider of internal management systems for Suning since 2005, will now help the Chinese company expand its e-commerce site and services, said IBM spokeswoman Harriet Ip.

As part of the plan, IBM will build a research center in the Chinese city of Nanjing that will be staffed with 15,000 Suning employees over the next three to five years. Some of the products the center will develop include applications to allow household appliances to connect with the Internet and mobile handsets.

IBM is also establishing a joint development lab with Suning in Silicon Valley. The planning for the lab is still in the preliminary stages, but it will also focus on developing e-commerce services, Ip said.

Suning made the deal as the company is aiming at a greater presence in China’s burgeoning e-commerce sector. While Suning has 1,700 physical stores, the company has to compete with the likes of China’s Alibaba Group, which operates two of the top online retail sites in the country.

Suning has launched its own business-to-consumer (B2C) site, which now has a 2.4% market share, according to Beijing-based research firm Analysys International. In contrast, Alibaba’s Taobao Mall has a 35.5% share.

“There is no question that we live in a time of rapid change that calls for the transformation of organizations in many industries,” said Frank Kern, an IBM senior vice president in a speech last Friday.

Suning’s goal is to build an e-commerce platform that will better personalize the shopping experience, by recommending appropriate products and providing better search. Financial terms of the detail were not disclosed.

Suning could not be immediately reached for comment. The company’s president Zhang Jindong said in a statement that his company was moving to a business model that could leverage both e-commerce and physical retail shopping.

“With this innovative business model, consumers, suppliers and businesses along with society can all benefit,” he said.

Luidia’s eBeam Edge – Setting the standard for interactive whiteboards

Who needs an actual whiteboard? Give me a light-colored wall, a mini projector, and the Luidia eBeam Edge and I can teach anywhere, anytime, in person or online.

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I’ve had an eBeam Edge sitting in a box in my office for a while now, waiting for me to unpack it and give the interactive whiteboard tool a test drive. This past weekend, I finally broke it out and I’m glad I did. At first blush, it reminded me of a small version of the early Mimio bars that attached with suction cups to any whiteboard and allowed capture of drawn content. Although Mimio devices have come a long ways, at the time (almost 5 years ago), our experience with them was pretty negative. Fortunately, the eBeam is vastly more sophisticated than the old Mimios and, more importantly, is supported by great software.

The eBeam Edge is about the size of one of the candy bars that are so coveted on Halloween and only obtainable in the wealthier sections of town. At around a quarter of an inch thick, the radio receiver magnetically attaches to a small bar that is mounted on any wall or whiteboard with 3M Command Strips. Every eBeam Edge system comes four of these magnetic mounts, meaning that the eBeam itself can move with a teacher from room to room or among teachers easily during the day. Just pop the device off the wall, grab the USB cable, and go (wireless BlueTooth versions are also available).

For me, the Edge will live in my laptop bag, along with extra Command strips and a micro portable projector. Since the interactive whiteboard components interface so easily with virtual classroom applications (and, in fact, Luidia offers their own free synchronous whiteboarding solution to customers), a complete e-teaching setup can fit in one main pocket of my small messenger bag.

There are a few things other than size that set the eBeam apart from other interactive whiteboard solutions. The most important is speed and accuracy. A quick calibration routine (tap 9 spots with the stylus in order) accessed from a virtual button the software places on the projected desktop, and you can have an interactive whiteboard up to 100″ diagonally on virtually any surface. From there, you can write on the native projected whiteboard or any other application that accepts mouse/tablet input using the stylus in near real time. Annotating a PowerPoint slide, for example, with written text, equations, underlines, arrows, and highlighting with none of the lag that often accompanies interfaces of this type.

The second is the software itself. While SMART and Promethean are the undisputed masters of prepared content for their interactive whiteboards, Luidia has focused on an incredibly intuitive interface for everything from drawing and annotation to mouse control with their stylus. The teacher in the image above (OK, she’s probably not a real teacher, but it’s a good marketing photo of the software in action) has the stylus resting on the palette that controls virtually all of the stylus capabilities. With simple taps, the palette shifts from straight mouse control to highlighting (including color selection) to drawing (including color and line size selection) to calibration. Many other functions are included in the icon-based palette as well, but it never feels cluttered. The palette also features adjustable transparency, so the instructor can make it more or less obvious based on need.

eBeam hardware comes with Workspace software (essentially an overlay of interactive features on any desktop application, including tablet-style input to touch-aware applications), Capture software (for building presentations and capturing either still shots of the projection or recording movies of the content loading on the whiteboard), and Scrapbook (for creating archives, organizing and sharing screen shots, building e-learning courseware, etc.). These launch automatically (or prompt the user to launch them) based on user actions and work across Windows, Mac, and Linux (there are currently some limitations on OS X and Linux, in particular a lack of Lion support). The software also supports interactive Flash content, including prebuilt widgets from Luidia (virtually any other Flash modules can be loaded into the Scrapbook.

The hardware isn’t cheap, but is competitive with Mimio; prices for systems hover around $1000 and schools/teachers will need to have a projector and computer in place. However, because an in-room PC is commonplace and projectors are increasingly ubiquitous, the Edge allows for easy use of existing whiteboard and projection resources without investing in expensive, full-blown interactive whiteboards.

For schools looking at more permanent installations, Luidia offers similar technology in fixed “digital-ready” whiteboards, short-throw mounted projectors, and multi-projector “InfoWall” setups.

Interestingly, Luidia also recently announced a partnership with Polycom to add their interactive whiteboard technologies to video conferencing installations. They also just announced a new partnership with NEC to layer not only their interactive capabilities on NEC mounted projectors but also to provide real-time whiteboard sharing and collaboration for distance and hybrid education using their synchronous technologies. This sort of industry traction certainly suggests some long-term viability, but more significantly, demonstrates the flexibility and utility of the core technology.

This is starting to read a bit like Luidia marketing schtick, but only because I was incredibly impressed with the usability and quality of the eBeam Edge. If I were looking at whiteboard solutions in a school at this point, I’d skip expensive, heavy interactive whiteboards and just leave big blank walls, ready for eBeams that can be purchased, deployed, and used as budgets allow for far less money and far greater whiteboard real estate than any smartboard manufacturer can currently match. The Edge has officially made my list of dead-finger tech (the hardware and software that you’d need to pry from my cold, dead hands if you wanted me to give it up).

HTC reports record numbers, sells more smartphones than RIM

After reporting sales of 13.2 million smartphones during the third quarter, HTC is now the fourth largest smartphone vendor after having outpaced Research In Motion, according to market research company Canalys.

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A diverse product offering, expanded distribution network and growing global brand recognition resulted in HTC’s highest-ever quarterly revenue at $4.5 billion for the period ending Sept. 30. That is a 79 percent improvement year-on-year, the company said in a statement on Monday.

At 13.2 million smartphones, shipments increased by 93 percent year-on-year. For example, in China HTC sold nine times as many phones during the third quarter this year compared to the same period last year. That has helped turn HTC into the fourth largest smartphone vendor, passing RIM by a margin of 1.4 million units in the process, according to Canalys. “It has seen a lot of success in the Asia-Pacific region, and it is doing very, very well in the U.S. market,” said Pete Cunningham, analyst at Canalys.

The company is also closer than ever to Apple and Nokia, which sold 17.07 million and 16.8 million smartphones, respectively. “It is going to be very competitive. Nokia is probably the vendor that is the most vulnerable from HTC in the short term. Nokia’s Symbian volumes will tail off, and its success depends on how fast it can ramp up Windows Phone sales,” said Cunningham.

Good products combined with a lot of support from operators have helped HTC increase its shipments volume, according to Cunningham. When an operator wants an Android-based phone, HTC and Samsung, which is the biggest smartphone vendor, are the first port of calls, he said.

To further expand volume, HTC is opening a factory in the beginning of next year, which will help increase the company’s total manufacturing capacity to about 40 million phones per year.

Two areas in which the company is currently investing are LTE (Long Term Evolution) technology and entry-level smartphones. An LTE device upgrade cycle will come in 2012 in the U.S. and some advanced markets in Asia, and HTC hopes to take advantage of that. At the same time, it aims to continue to attract first-time smartphone buyers, it said.

“In the long term, we will have a very healthy market in terms of competition and that drives innovation, which is great for end users,” said Cunningham.

Windows 8 Features Vastly Improved Boot Times

Windows 8 news continues to trickle from the Building Windows 8 blog at a steady clip: today, Gabe Aul detailed changes to the Windows 8 boot process that promise to drastically reduce startup times.

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The team wanted to come up with a startup method that would deliver the benefits of a cold boot (a “fresh session” at startup, no power usage when off) while reducing the amount of time that it takes to load the operating system from disk to RAM.

To accomplish this, Microsoft has combined aspects of a traditional Windows shutdown with system hibernation, which saves the contents of your RAM to disk and then restores it to RAM at next boot. While a Windows shutdown currently closes all user programs (the “user session”) and then all system services and processes (the “kernel session”) completely before powering off, Windows 8 closes the user session and saves the rest of your RAM’s content to disk. The kernel session can then be restored to RAM quickly at next boot – this is more speedy than traditional hibernation both because there’s less data to restore to RAM from the disk (just the kernel session, as opposed to the kernel session and the user session), and because restoring hibernation files is a fully multithreaded process in Windows 8.

Microsoft notes that drivers are still initialized during this startup process, which means that driver and system updates should no longer require a “full” reboot of the system (something Microsoft has been promising since the Longhorn days). However, for those of you more comfortable with a traditional “full” shutdown, there are command line options to toggle the new feature on and off (“powercfg /hibernate off” which has the unfortunate side-effect of completely disabling hibernation), and also to initiate one-time full shutdowns (“shutdown /s /full”).

According to Microsoft, these improvements should benefit users with SSDs and HDDs alike, and will be especially noticeable when paired with systems supporting UEFI, the BIOS replacement that is slowly being adopted by most major PC manufacturers and motherboard makers. For full details, as always, you can check out the very detailed post on the Building Windows 8 blog.

Free cooling lures Facebook to Arctic’s edge

Data center in northern Sweden will use outside air year-round to cool machines, draw on renewable hydroelectricity for powerIn a move that will further bolster Facebook’s green data center credentials, the social networking giant plans to build an enormous new 120MW data center in Luleå, Sweden, just 62 miles south of the Arctic Circle. The company will make the official announcement Thursday, according to the Telegraph.

 

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The allure of the locale is three-fold: First, it’s a prime location for taking advantage of free cooling — that is, using outside air to chill machines instead of running costly CRAC (computer room air conditioner) units 24/7. Second, dams on the Luleå river generate an abundance of renewable electricity — enough so that half is exported — so Facebook needn’t worry about an energy shortfall any time soon. Third, Sweden has a dense fiber-optic network, which means data can flow reliably and easily through Finland and on into Eastern Europe and Russia.

For the past few years now, organizations have struggled with strategies to cut costs and energy consumption within their data centers. Free cooling has proven a paricularly desirable technique as the cost of generating artificially chilled air can be quite considerable. Facebook employs free cooling at its data center in Prineville, Ore., for example, though the AC sometimes needs to be turned on during the summer. That contributes to the facility’s remarkably low PUE (Power Utilization Effectiveness); Facebook claims the figure is 1.07.

This new Luleå facility — the first Facebook data center to be built outside the United States — could be cooled freely throughout the year: The average temperature in the region is around 35.6 degrees Fahrenheit, according to the Telegraph, and the temperature has not exceeded 86 degrees for more than 24 hours for the past 50 years. ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers) recommends operating data centers at a temperature range of 64.4 to 80.6 degrees.

Notably, server vendors are taking note of the growing trend toward using outside air to cool datacenters. Earlier this year, Dell began to warranty servers running in temperatures as high as 133 degrees.

The abundance of renewable energy is another boon for Facebook, as it earns the company eco-points by reducing its overall carbon footprint. Other data center operators, too, have turned to alternative energy to cut operation costs and to improve cut emissions. Google, for example, has a huge solar installation, while Fujitsu installed a hydrogen fuel cell at its Sunnyvale, Calif., campus.

Microsoft CRM App Update Adds Social Networking Features

Microsoft (NSDQ:MSFT) has delivered an update for its Dynamics CRM on-premise and cloud applications, adding new social networking features and a way to administer the CRM Online applications in conjunction with the Office 365 cloud application set.

 

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The on-premise Dynamics CRM and cloud-based Dynamics CRM Online are currently used by some 30,000 customers with 2 million users, said Seth Patton, senior marketing director for Dynamics CRM, in an interview. More than 1,200 solution providers are now certified in the CRM competency within the Microsoft Partner Network program.

Dynamics CRM Online has been gaining “huge market momentum among customers and partners” since Microsoft made it available worldwide earlier this year, Patton said, with two out of three new customers choosing the cloud-based applications and one-third going with the on-premise version.

Microsoft is in heavy competition with Salesforce.com in the market for cloud CRM services, as well as with Oracle (NSDQ:ORCL), SAP (NYSE:SAP) and others in the CRM arena.

When Microsoft launched the 2011 release of Dynamics CRM earlier this year the company committed to updating the software twice a year and the November 2011 service update fulfills that promise, Patton said.

Microsoft’s strategy for adding social networking capabilities to Dynamics CRM includes integrating it with other Microsoft collaboration applications, such as SharePoint and Lync, and adding new capabilities directly into the CRM applications. Patton said that approach is more productive for users than Salesforce’s Chatter social networking application.

“It’s not about being more social. It’s about creating better customer interactions,” Patton said.

The November 2011 update includes a new activity feed capability that provides configurable, real-time notifications on significant relationships and business events. And those activity feeds can be seen on Windows Phone 7 devices through a new application developed for that mobile operating system.

The new Dynamics CRM release also offers new micro-blogging and conversations capabilities, the latter for posting questions, observations, suggestions and status updates.

While Dynamics CRM is already integrated with Office 365 from a user standpoint, the Dynamics CRM November 2011 update is based on the same administrative, provisioning and billing platform as Office 365, simplifying those chores for IT administrators. Patton said the unified administrative interface should make it easier for channel partners to sell the Dynamics CRM Online service.

Also new in the November 2011 release are improved disaster recovery features with in-region replication for data protection and business continuity.