Tag Archives: mcse 2003

Windows 8 Wish List of Features and Functions

Windows 8 Wish List of Features and Functions
Use Roles in Windows 8
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When installing Windows Server, the base operating system is installed first and then an administrator can select the “role” the server will play. For example, an admin can choose the Web role, which installs features such as the Internet Information Services (IIS) Web server, or the Hyper-V role, which installs Microsoft’s hypervisor. Multiple roles can be installed on a server.

The client OS should have roles too, writes Cherry, because they make “installation fast and easy and reduce the OS surface area, which can reduce security threats and maintenance such as patching.”

Implementing roles into the client OS should be easy given its high-degree of componentization, writes Cherry, adding that possible client OS roles could be e-mail and Web browsing, student, business desktop, business mobile and gamer.

“An interesting side effect of adding roles might be faster start-up times,” writes Cherry. “If a person had a small netbook, and only installed the e-mail and Web browsing role, the OS might be able to start faster, because it only has to load the components for that role, and it doesn’t have to install other components for features that are not needed.”

Integrate Windows Phone 7 UI

The user interface for Windows Phone 7, internally called “Metro,” incorporates capacitive touch screens and a new feature called “Tiles” that work as visual shortcuts for an application or its content. Users can pin any Tile they want to the phone’s Start page.

Incorporating the “Metro” Shell into Windows 8 would be extra work for IT (organizations don’t want to retrain users for UI changes), but would help tie future versions of Windows Phone 7 and Windows together, writes Cherry. Users could then choose between the Windows Phone 7 “Metro” interface and the classic Windows 8 desktop interface.

The Metro shell would also “begin the process of making the Windows client more viable as a tablet with a UI that can better handle touch rather than relying on a mouse or a stylus for navigation,” writes Cherry.

Meaningful Error Messages

Windows error messages are often cryptic, showing hexadecimal error code such as 0xe0000100. In Windows 8, Cherry calls for error messages that make sense to the common user.

“You end up having to put code in a search engine to find out what the problem is,” says Cherry.

“If you can’t explain in an error message what went wrong and clearly indicate what to do about it, then you shouldn’t have an error message.”

More Powerful Power Management

Faster start-up times for Windows are on nearly everyone’s wish list, and Windows 8 is no exception. It also “needs to sleep, hibernate and wake up quickly and reliably, writes Cherry.

Cherry defines “start-up time” as the time between turning on the power to a machine that was stopped until you actually start performing useful work.

“On my Dell Precision T3400 with Windows 7 64-bit & after pushing the power button it is eight seconds until the BIOS has started and Windows 7 begins to load,” writes Cherry.

“At approximately the 15-second mark the ‘Starting Windows’ message and animation starts. At the 54-second mark, the Windows logon appears, and after logging on there is a 41-second period where all I can really do is watch the ‘donut’ cursor. After one minute and 50 seconds Outlook can be started, and mail can be sent and received with an Exchange server at the two minute 23 second mark. It takes 2.5 minutes to start Windows 7.”
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Cherry calls for more speed and accuses Microsoft of trying to convince users that continually “hibernating” their system is the answer to faster start-up. This is an illusion, he writes, and warns that “hibernate” has its own set of problems such as occasionally preventing network cards from resuming correctly.

Pass Mcse 70-290 Exam Easily MCSE 2003 70-290 Certification

Pass Mcse 70-290 Exam Easily MCSE 2003 70-290 Certification

Get Certified in Days
According to our survey, over 85% of the candidates acknowledge that they have spent needless time and money before finding the most suitable solution to pass the 70-290 exams. It doesn’t matter if you are just starting out and looking for the most suitable way to get certified, or a skilled technician looking for the most efficient way to get certified, we have the right solution for you Microsoft MCTS Training.

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Why MCSE 2003

MCSE 2003 70-290 Certifications are among the most specialized certifications available today. The MCSE 2003 70-290 Certification give you industry recognition for your expertise for business solutions based on the Microsoft Windows? 2003 platform and Microsoft 2003 server software. Implementation responsibilities include installing, configuring, and troubleshooting network systems. The MCSE 2003 credential is one of the most

widely recognized technical certifications in the industry, a credential in high demand. By earning the premier MCSE credential, individuals are demonstrating that they have the skills necessary to lead organizations in the successful design, implementation, and administration of the most advanced Microsoft Windows platform and Microsoft server products Microsoft MCITP Certification.

MCSE 2003 Certification Requirement:

1. Core exams (six exams required)

• Four networking system exams: (four exams required)

Exam 70-290: Managing and Maintaining a Windows Server 2003 Environment.

Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.

Exam 70-293: Planning and Maintaining a Windows Server 2003 Network Infrastructure.

Exam 70-294: Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure.

• One client operating system exam: (one exam required)

Exam 70-620: TS: Microsoft Windows Vista, Configuring.

Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional.

Exam 70-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional.

• One design exam:

Exam 70-297: Designing a Windows Server 2003 Active Directory and Network Infrastructure.

Exam 70-298: Designing Security for a Windows Server 2003 Network.

2. Elective exams (one exam required)

Exam 70-089: Designing, Implementing, and Managing a Microsoft Systems Management Server 2003 Infrastructure.

Exam 70-227: Installing, Configuring, and Administering Microsoft Internet Security and Acceleration (ISA) Server 2000, Enterprise Edition.

Exam 70-228: Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition.

Exam 70-229: Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.

Exam 70-235: TS: Developing Business Process and Integration Solutions Using BizTalk Server.

Exam 70-236: TS: Microsoft Exchange Server 2007, Configuring.

Exam 70-262: TS: Microsoft Office Live Communications Server 2005 – Implementing, Managing, and Troubleshooting.

Exam 70-281: Planning, Deploying, and Managing an Enterprise Project Management Solution.

Exam 70-282: Designing, Deploying, and Managing a Network Solution for a Small- and Medium-Sized Business.

Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003.

Exam 70-285: Designing a Microsoft Exchange Server 2003 Organization.

Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure.

Exam 70-298: Designing Security for a Microsoft Windows Server 2003 Network.

Exam 70-299: Implementing and Administering Security in a Microsoft Windows Server 2003 Network.

Exam 70–301: Managing, Organizing, and Delivering IT Projects by Using Microsoft Solutions Framework 3.0.

Exam 70–350: Implementing Microsoft Internet Security and Acceleration (ISA) Server 2004.

Exam 70–431: TS: Microsoft SQL Server 2005 – Implementation and Maintenance.

Exam 70-445: Microsoft SQL Server 2005 Business Intelligence – Implementation and Maintenance.

Exam 70-500: TS: Microsoft Windows Mobile Designing, Implementing, and Managing.

Exam 70-501: TS: Microsoft Windows Server 2003 Hosted Environments, Configuring, and Managing.

Exam 70-620: TS: Microsoft Windows Vista, Configuring.

Exam 70-624: TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktops.

Exam 70-630: TS: Microsoft Office SharePoint Server 2007, Configuring.

Exam 70-631: TS: Configuring Microsoft Windows SharePoint Services 3.0.

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Microsoft MCSE Messaging Certification Overview

Microsoft MCSE Messaging Certification Overview
Microsoft MCSE  Messaging (Microsoft Certified Systems Engineer) Certification enables IT professionals to proof extensive skills in planning, deploying, supporting, maintaining, and optimizing IT infrastructures. It includes . Microsoft MCSE Messaging Certification The Microsoft Certified Systems Engineer Certification (Microsoft MCSE Messaging Certification) credential establish that MCSE Messaging certificates holder has the extensive necessary skills to perform a particular job role, such as System administrator or database administrator MCSE Messaging certifications build on the Microsoft Certified Systems Engineer (MCSE Messaging) certifications and MCSE Messaging exam. Therefore, you will earn one or more MCSE Messaging certifications on your way to earning an MCSE Certification.

About Our Services
Generally, people may select to take a MCSE Messaging Training courses and reading the MCSE Messaging braindumps and pass the MCSE Messaging exam. Actually, There is no man selling the real MCSE Messaging dumps of Microsoft and Microsoft is keeping updating the MCSE Messaging Exam, so people can’t pass the MCSE Messaging Exam easily, MCSE Messaging training kits or any MCSE Messaging training is not torward for the real MCSE Messaging exam. In real MCSE Messaging Exam, Microsoft will not test the general work environment because it may be too easy, but it is most importain for us to study, so mcitp Training is not very related with the exam. Our services help the man who have enough experience(or MCSE Messaging Training) but seeking the way to get MCSE Messaging Certified. Or any SME who is willing to get MCSE Messaging Certification to get any Microsoft product discount.

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Microsoft MCSE Study Guide & Questions. Covers Core Exams 70-210, 70-215,70-216 70-298 measures your ability to implement, administer, and troubleshoot Windows 2000 as a operating system in any network environment with emphasis on actual exam Microsoft MCSE Study Guide & Questions. Covers Core Exams 70-210, 70-215, 70-216, 70-217 measures your ability to implement, administer, and troubleshoot Windows 2000 as a operating system in any network environment with emphasis on actual exam questions. Includes Windows 2000 Professional, Server, Active Directory, and Network Infrastructure topics including implementing and conducting administration of resources; implementing,& managing IT operations. exam focuses on the following server roles: file and print, database, messaging, proxy server or firewall, dial-in server, desktop management, and Application server (including Web hosting server). Connectivity needs include connecting individual offices and users at remote locations to the corporate network, and connecting corporate networks to the Internet. Also explains DNS, DHCP, Remote Access, Network Protocols, WINS, and IP Routing. In addition, measures the skills required to manage, monitor, and troubleshoot Network Address Translation (NAT) and Certificate Services. Explains and then tests you on Active Directory, DNS for Active Directory, the components of Active Directory, Active Directory security solutions, as well as change and configuration management. Wheelertech was founded in early 1999, in order to help the flood of students studying for the prestigious MCSE! Since we had also gone through the MCSE study cycle, we knew there were shortfalls in the area of exam materials. The most notable shortfalls were 1) the cost of the materials, and 2) the quality of the materials. So we decided to make good materials at a price students' could afford. Many companies spend a lot of money (thus making you spend lots of money) making their programs really complicated. Not us! We've kept in mind what's important: quality questions and a price that you can afford!.

MCSE Certification offer opportunity for those who are IT professionals to prove their ability on their area.However,people feel hard to pass the MCSE test and have to pay much passion and money on the preparation.Here we offer some good method to you get a 70-298 Exam.

Cisco settles antitrust suit over software updates

Cisco settles antitrust suit over software updates
has settled a 2008 lawsuit in which independent network maintenance company Multiven charged that Cisco forced customers to buy its SMARTnet service plan in order to get bug fixes and software updates.

Multiven agreed to drop its claims against Cisco, and Cisco dropped countersuits against Multiven, network expertise platform Pingsta, and Pingsta founder Peter Alfred-Adekeye. The terms of the settlement were sealed. Each party will pay its own legal costs, according to an order filed July 28. Multiven announced the settlement on Monday Microsoft MCTS Training.
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Cisco vs. Juniper
Multiven provides technical support, maintenance and consulting services for networks from multiple vendors. It sued Cisco in December 2008, charging that the dominant network equipment vendor did not make necessary software updates and bug fixes for its products available to third parties. Instead, Cisco made those updates available only to customers of its SMARTnet service, preventing third parties from servicing Cisco equipment, Multiven alleged. The suit was filed in the U.S. District Court for the Northern District of California, in San Jose.

Pingsta is a collaborative platform designed to let users procure network expertise on a pay-per-use basis from experts who work at will.

Cisco was not immediately available for comment. In December 2008, in response to the suit, the company said its customers were not required to buy Cisco’s services and that thousands of partner companies offered service programs, including bug fixes, for Cisco gear or Microsoft MCITP Certification.

Drop responsible from bug disclosures Microsoft urges

Drop responsible from bug disclosures Microsoft urges

Microsoft today pitched its own proposal for how software makers react to bugs reported by researchers, calling for a name change to describe the process it prefers.

Rather than dub the back-and-forth between bug finders and vendors “responsible disclosure” — a term that implies that the researcher reports a bug, then waits for the developer to patch it before going public with news of the flaw — Microsoft MCTS Training wants everyone in the security community to use a different moniker: “coordinated vulnerability disclosure,” or CVD.
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The company admitted the move is primarily a name change, and that much of the rest of its proposal is what Microsoft has urged in the past.

“This isn’t a drastic departure at all,” said Mike Reavey, director of the Microsoft Security Response Center (MSRC), Microsoft’s in-house security team. “What we want to do is what works best to minimize risk to customers, and to remove emotion, which isn’t helpful to anyone.”

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Reavey argued, as others have before, that “responsible disclosure” is a loaded name, since by implication anyone who doesn’t follow its bug-reporting steps — going public with details or attack code before a patch is ready — is by implication labeled as “irresponsible.”

“[CVD] is the same thing as responsible disclosure, just renamed,” repeated Reavey. “When folks use charged words, a lot of the focus then is on the disclosure, and not on the problem at hand, which is to make sure customers are protected, and that attacks are not amplified.”

Other than the name change, Microsoft’s proposal — which was spelled out in several blog posts by company executives, including the most detailed by Katie Moussouris, a senior security strategist on the MSRC ecosystem strategy team — is essentially a more explicit rendering of previous positions and practices.

One of the key points Microsoft made is that it wants to keep the lines of communication open between itself and security researchers, even when the latter broadcast their findings without reporting a bug to Microsoft or waiting on a patch.

“We want to be more clear about our philosophy, so first, we would appreciate a heads-up, even if the researcher does ‘full disclosure,'” said Reavey, referring to the label applied when a bug hunter goes public with all the details he has about a vulnerability before a patch is available. “And two, that we’ve operated this way before, so that if a vulnerability is under attack, certainly, we’ll release some information and advice.”

Moussouris echoed Reavey in her blog. “For finders who still believe that full disclosure is the best way to protect users, we respectfully disagree, but we still want to work with you if you’re willing,” she said. “We’d encourage folks who support [full disclosure] to still contact us, as we can then attempt to coordinate release of information with protections that are available.”

Microsoft isn’t the first to propose changes to the sometimes-rocky relationships between security researchers and the vendors whose products they label as vulnerable to attack.

On Tuesday, Google published what it called “Rebooting Responsible Disclosure,” a proposal that featured, among other elements, a call for a hard deadline of 60 days to patch a problem.
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Reavey disagreed with Google. “I don’t think there’s a one-size-fits-all-issues as far as a timeline,” he said. “If the update doesn’t work, it doesn’t protect anyone.”

Microsoft has long taken the position that it fixes bugs as fast as it can, but that testing the quality of an update is just as critical as patching. Screwing up a patch, said Reavey, can have an enormous impact on Windows users, who often apply the updates without testing them themselves.

John Pescatore, Gartner’s primary analyst on security issues, took Microsoft’s side, saying that Google’s proposal was colored by the fact that most of its software is in the cloud, and that the most prominent exception, its Chrome browser, is simple in comparison to an operating system like Windows.

“Browsers are not typical of lots and lots of legacy software, like Microsoft’s or Oracle’s,” Pescatore said, adding that it’s unrealistic to expect every bug to get fixed in two months.

“There’s often a six-month time frame for an enterprise before they can even push patches [within their organization], even after a patch is released,” Pescatore said. “There’s all kinds of code that’s not as simple to patch as a browser, and that requires longer delays before a patch can be implemented.”

The Microsoft and Google proposals are the latest in an increasingly-heated discussion among researchers and vendors about disclosure that was prompted in part by an incident last month when a Google security engineer went public with a critical Windows bug just five days after reporting it to Microsoft.

In early June, Tavis Ormandy, who works for Google’s Switzerland office, published attack code for a Windows XP vulnerability, and immediately unleashed a heated debate. While some security researchers criticized Ormandy for taking the bug public, others rose to his defense, blasting both Microsoft and the press — including Computerworld — for linking Ormandy to his employer.

Ormandy said he disclosed the vulnerability five days after reporting it to Microsoft when the company wouldn’t commit to a patching deadline. Microsoft has disputed that, claiming that it only told Ormandy it would need the rest of the week to decide.

Reavey denied that today’s change was triggered by the Ormandy disclosure, saying that Microsoft MCITP Certification had been thinking about CVD for months, and had been working with outside researchers and security experts long before the June brouhaha.

But Reavey did admit that things might have worked out differently if the CVD philosophy had been in place last month. “We might have been more clear that we wanted to work together on this,” Reavey said. “That [event] was difficult for all of us. [With CVD], we want to explicitly make sure we communicate that we want to continue the dialog.”

Reactions by researchers to Microsoft’s name change and Google’s earlier 60-day deadline idea was mixed.

Preparing For The Microsoft 70-298 exam

Preparing For The Microsoft 70-298 exam

Microsoft has a array of exams that concentration upon specific aspects of computing respectively. Most of these exams have been geared towards upon condition that possibly elective or core credits towards a assorted certifications that it offers. The dual categorical sorts of certifications that people customarily go in for have been MCSE (Microsoft Certified System Engineer) as good as MCSA (Microsoft Certified System Administrator). Both these certifications have been utterly conjectural in a IT attention as good as have been accessible for a series of platforms, for e.g. Microsoft Wsidebanner2indows Server 2003 Environment, as good as likewise for a 2000 sourroundings etc.

The 70-298 Exam focuses upon conceptualizing confidence for a windows server 2003 network. For professionals who have been operative in assorted companies, be it tiny or big, receiving this hearing is utterly beneficial. This hearing is fundamentally a partial of a assorted exams that come underneath a MCSE 2003 certification. Each acceptance from Microsoft has sure exams compared with it, as good as once a chairman clears all these exams, he/she gets a certification. After flitting a 70-298 Exam, a claimant gains core credits towards MCSE 2003 training upon Windows Server 2003 certification. He/ she additionally gains core credits for a MCSE Security upon Windows 2003 certification.

There is classroom precision for this hearing good known by a name of Course 2830, as good as there have been Microsoft Press Self- Paced Training Products additionally available. Besides, for practice, a chairman can go in for Microsoft approved use tests by a opposite names. There have been additionally a accumulation of Microsoft Online Resources that people can impute to. The 70-298 hearing was done accessible in Dec 2003, as good as given then, it has undergone sure revisions. Microsoft continually keeps upon updating a hearing associated report upon a website, that includes a imprinting settlement as good as alternative associated changes. One can entrance this updated report easily.

Exam 70-658

Exam 70-658:
TS: System Center Data Protection Manager 2007, Configuring
Published:    July 17, 2009
Language(s):    English, French, German, Japanese
Audience(s):    IT Professionals
Technology:    Microsoft System Center Data Protection Manager 2007
Type:    Proctored Exam
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About this Exam
This is a Technical Specialist exam designed t  o assess candidates’ hands-on skills configuring System Center Data Protection Manager 2007.
Audience Profile
Candidates for this exam should have the following:

* Operating experience with System Center Data Protection Manager 2007
* At least one year of experience with data and system recoverability and data protection
* At least one year of experience with Windows Server administration and network infrastructure
* Production experience with at least one protected workload, plus working knowledge of the other protected workloads

Credit Toward Certification
When you pass Exam 70-658: TS: System Center Data Protection Manager 2007, Configuring, you complete the requirements for the following certification(s):Microsoft Certified Technology Specialist: System Center Data Protection Manager, Configuration or mcitp training

Note This preparation guide is subject t  o change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide t  o prepare for the exam, regardless of its format.

Skills Being Measured
This exam measures your ability t  o accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam. mcitp certification
Installing Data Protection Manager (DPM) (16%)

* Install the DPM server
o This objective may include but is not limited to: verify software and hardware prerequisites; choose and configure SQL Server location; run DPM installation wizard
* Enable End User Recovery (EUR)
o This objective may include but is not limited to: configuring Active Directory, DPM server, and Shadow Copy Client
* Configure networking for DPM
o This objective may include but is not limited to: agent t  o server communication; bandwidth requirements; enabling a dedicated backup protection network

Managing Media and Agents (21%)

* Deploy a DPM agent
o This objective may include but is not limited to: domain/forest membership; pushing an agent from the console; deploying an agent by using software distribution or manually; connecting an agent t  o a DPM server by using the DPM Management Shell
* Control DPM bandwidth
o This objective may include but is not limited to: agent bandwidth throttling; server bandwidth throttling; on-the-wire compression
* Manage disks
o This objective may include but is not limited to: disk; cloud; moving a replica t  o another disk
* Manage tapes
o This objective may include but is not limited to: tape, tape devices, copy t  o tape, inventory, encryption

Protecting Workloads (23%)

* Define protection for standalone configurations
o This objective may include but is not limited to: setting up protection groups for core workloads, criteria for separate protection groups, ramifications for restore, selecting data sources
* Define protection for highly available configurations
o This objective may include but is not limited to: application availability options, failover clustering, DFS interactions
* Configure protection policies
o This objective may include but is not limited to: implementing a protection policy through a protection group, short-term vs. long-term protection schedules, retention time
* Manage recovery points
o This objective may include but is not limited to: creating a recovery point; different types of recovery points; defining recovery point schedules; optimizing schedules for recovery time; time offset
* Stage a replica
o This objective may include but is not limited to: prestaging; running an initial consistency check; postponing initial replication

Recovering Workloads (23%)

* Recover files
o This objective may include but is not limited to: workstations, file servers, overwrite, permissions, recovering t  o a network folder
* Recover Exchange Server data
o This objective may include but is not limited to: Recovery Storage Group (RSG), Exchange Server 2003 vs. Exchange Server 2007, recovering t  o an alternative Exchange server, scope of recovery
* Recover SharePoint data
o This objective may include but is not limited to: recovery farms, data granularity, protection schedules
* Recover SQL Server data
o This objective may include but is not limited to: SQL Server 2005 vs. SQL Server 2008, recovery t  o an alternate server, advanced recovery options, protection schedules and SQL Server recovery mode
* Recover system state data
o This objective may include but is not limited to: choosing when t  o enable system state recovery; applying recovered system state
* Recover virtualized environments
o This objective may include but is not limited to: virtual guests, host configuration, recovering t  o another host

Managing, Protecting, and Recovering the DPM Server (18%)

* Monitor DPM
o This objective may include but is not limited to: setting up alerts, scheduling and running reports, System Center Operations Manager (SCOM), Microsoft Operations Manager (MOM), PerfMon, Event Viewer, DPM Administrator Console
* Perform maintenance
o This objective may include but is not limited to: ensuring replica integrity, ad hoc and scheduled consistency checks, data integrity checks
* Integrate with other backup solutions
o This objective may include but is not limited to: identifying the production data within the DPM server; protecting the DPM configuration database
* Configure DPM for disaster recovery
o This objective may include but is not limited to: activating the agent on the primary DPM server; configuring workloads t  o be protected; switch primary/secondary roles; enable secondary protection with DPM; protecting the DPM configuration database
* Recover a DPM server
o This objective may include but is not limited to: restoring the DPM configuration database, creating static copies of replicas, repairing DPM

Preparation Tools and ResourcesT  o help you prepare for this exam, Microsoft Learning recommends that you have hands-on experience with the product and that you use the following training resources. These training resources d  o not necessarily cover all of the topics listed in the “Skills Measured” tab.
Classroom Training There is n  o classroom training currently available.
Microsoft E-Learning There is n  o Microsoft E-Learning training currently available.
Microsoft Press Books There are n  o Microsoft Press books currently available.
Practice Tests There are n  o practice tests currently available.
Microsoft Online Resources

* Learning Plan: Get started with a step-by-step study guide that is based on recommended resources for this exam.
* Product information: Visit the System Center Data Protection Manager Web site for detailed product information.
* TechNet: Designed for IT professionals, this site includes how-t  o instructions, best practices, downloads, technical resources, newsgroups, and chats.
* MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features code samples, technical articles, downloads, newsgroups, and chats.
* Microsoft Learning Community: Join newsgroups and visit community forums t  o connect with your peers for suggestions on training resources and advice on your certification path and studies.

Exam 70-623:

HTML clipboardExam 70-623:
Pro: Microsoft Desktop Support – CONSUMER

Published: May 16, 2007
Language(s): English, French, German, Japanese, Spanish
Audience(s): IT Professionals
Technology: Windows Vista
Type: Proctored Exam

Special Offer:
Get a discount on this Microsoft Certification Exam
Find out how you can save 25 percent off the price of this certification exam, and help advance your career.

About this Exam
Candidates for Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians are IT professionals who typically work as Consumer Support Technicians (CSTs).
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Audience Profile
Candidates for Exam 70-623 PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians are IT professionals who typically work as Consumer Support Technicians (CSTs).
Candidates must have experience with a wide range of desktop operating systems, desktop applications, and mobile devices, and experience with network, virus, malicious software (malware), and hardware support issues.
Candidates for this exam should have experience implementing, administering, and troubleshooting desktop operating systems in stand-alone or small home-network environments.

Credit Toward Certification
When you pass Exam 70-623: Pro: Microsoft Desktop Support – CONSUMER, you complete the requirements for the following certification(s):

* Microsoft Certified IT Professional MCITP Training Consumer Support Technician

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.

Install and Upgrade Windows Vista
* Evaluate potential upgrade environments.
* Prepare to install Windows Vista.
* Troubleshoot and resolve installation issues.
* Troubleshoot and resolve post-installation issues.

Post-Installation: Customize and Configure Settings
* Configure Sidebar.
* Configure Windows Aero.
* Customize and configure user accounts.
* Evaluate user requirements and recommend, set up, and configure appropriate applications.
* Evaluate user’s system and recommend appropriate settings to optimize performance.

Configure Windows Vista Security
* Configure Windows Security Center.
* Configure firewalls.
* Configure Windows updates.
* Configure Windows Defender.
* Configure parental controls.
* Configure Internet Explorer 7.
* Configure user account control.
* Protect data.

Configure, Troubleshoot, and Repair Networking
* Configure and troubleshoot network protocols.
* Configure and troubleshoot network services on the client.
* Configure and troubleshoot Windows Vista by using the Network and Sharing Center.
* Configure and troubleshoot wireless networking.
* Troubleshoot file and print sharing.
* Configure Media Center.

Install, Configure, and Troubleshoot Devices
* Connect peripherals to Windows Vista.
* Install, configure, and troubleshoot mobile devices.
* Install, configure, and troubleshoot digital cameras and camcorders.
* Install, configure, and troubleshoot media devices.
* Install, configure, and troubleshoot printers, fax machines, and copy devices.

Troubleshoot and Repair Windows Vista
* Diagnose a specified issue.
* Repair a corrupted operating system.
* Remove malicious software from a client system.

Preparation Tools and Resources
To help you prepare for this exam, Microsoft Learning MCITP Certification recommends that you have hands-on experience with the product and that you use the following training resources. These training resources do not necessarily cover all of the topics listed in the “Skills Measured” tab.
Classroom Training There is no classroom training currently available.

Microsoft E-Learning
* 5353BE: Fundamentals of Windows Vista File Systems
* 5379AE: Supporting Windows Vista for the Consumer Support Technician
* 5364BE: Configuring and Troubleshooting Windows Vista Media Center and Applications
* 5364AE: Configuring and Troubleshooting Windows Vista Media Center and Applications
* 5350AE: Configuring Windows Vista Post-Installation System Settings
* 5370AE: Troubleshooting User Accounts and Privileges in Windows Vista
* 5380AE: Troubleshooting the Transfer or Migration of User Files and Settings to Windows Vista
* 5348AE: Installing Windows Vista on a New Computer
* 5359BE: Configuring and Troubleshooting Windows Vista Security
* 5366AE: Maintaining and Troubleshooting Computers Running Windows Vista
* 5382AE: Troubleshooting Networking Problems in Windows Vista
* 5347AE: Installing and Configuring Windows Vista
* 5351BE: Maintaining and Optimizing Windows Vista
* 5354BE: Configuring Windows Vista Networking and Security
* 5348BE: Installing Windows Vista on a New Computer
* 5358BE: Configuring and Troubleshooting Windows Vista Networking
* 5351AE: Maintaining and Optimizing Windows Vista
* 5359AE: Configuring and Troubleshooting Windows Vista Security
* 5367AE: Methods of Troubleshooting Windows Vista
* 5349AE: Upgrading and Migrating to Windows Vista
* 5104AE: Upgrade Skills to Support Windows Vista Consumers
* 5347BE: Installing and Configuring Windows Vista
* 5381AE: Installing, Configuring, and Troubleshooting Client Applications in Windows Vista
* 5365AE: Connecting and Troubleshooting Mobile Devices with Windows Vista
* 5363BE: Configuring Windows Vista Productivity Applications
* 5350BE: Configuring Windows Vista Post-Installation System Settings
* 5354AE: Configuring Windows Vista Networking and Security
* 5103BE: Upgrade Skills to Configure Windows Vista
* 5384AE: Protecting Against and Removing Malicious Software on Windows Vista
* 5353AE: Fundamentals of Windows Vista File Systems
* 5352AE: Fundamentals of the Windows Vista Startup Process
* 5360BE: Configuring Windows Vista Applications and Devices
* 5368AE: Troubleshooting Computers Running Windows Vista
* 5349BE: Upgrading and Migrating to Windows Vista
* 5102AE: Supporting 2007 Microsoft® Office System Applications in Windows Vista
* 5365BE: Connecting and Troubleshooting Mobile Devices with Windows Vista
* 5352BE: Fundamentals of the Windows Vista Startup Process
* 5103AE: Upgrade Skills to Configure Windows Vista
* 5363AE: Configuring Windows Vista Productivity Applications
* 5371AE: Advanced Troubleshooting with Windows® Sysinternals® Tools
* 5369AE: Troubleshooting Devices on Computers Running Windows Vista
* 5360AE: Configuring Windows Vista Applications and Devices
* 5383AE: Fundamentals of Windows Vista Security Attacks
* 5358AE: Configuring and Troubleshooting Windows Vista Networking

* Learning Plan: Get started by creating a step-by-step study guide that is based on recommended resources for this exam.
* Windows Vista – Learning Portal: Find special offers and information on training and certification.
* Product information: Visit the Windows Vista Web site for detailed product information.
* Microsoft Learning Community: Join newsgroups and visit community forums to connect with your peers for suggestions on training resources and advice on your certification path and studies.
* TechNet: Designed for IT professionals, this site includes how-to instructions, best practices, downloads, technical resources, newsgroups, and chats.

Upgrade_your_MCDST_certification_to_MCTS_and_MCITP_on_Windows_Vista _certifications

Windows Client Certification
Getting certified on the Windows operating system can help you reach your goals.
In today’s increasingly complex IT environment, a certification on Windows
proves to customers and employers that you have the technical skills necessary
to do the job.




MCITP Training
MCSE Training – MCTS
Training

Upgrade your MCDST certification to MCTS and MCITP on Windows Vista
certifications
As a Microsoft Certified Desktop Support Technician (MCDST), you can upgrade
your credential to include a Microsoft Certified Technology Specialist (MCTS)
certification and a Microsoft Certified IT Professional (MCITP) certification on
Windows Vista, by passing just one exam.

These added credentials validate your comprehension of Windows Vista, your
ability to deploy and support this operating system, and your skills in
troubleshooting network connectivity and application issues.

Current certification
MCDST (Windows XP)

Certification goals
MCTS: Windows Vista, Configuration
and
MCITP: Enterprise Support Technician (Windows Vista)

Required exam
Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise
Support

Note If you have an MCDST, you can use Exam 70-621 toward certifications that
list Exam 70-620 as a requirement (for example, MCTS: Windows Vista,
Configuration).

Upgrade to MCITP: Consumer Support Technician
After you pass Exam 70-621, you have completed the prerequisite for the
MCITP: Consumer Support Technician credential. This credential highlights your
expertise in supporting a broad range of issues related to Windows Vista,
including client operating systems, desktop applications, mobile devices,
networking, and hardware support. It is the right option if you want to build
expertise in home user support or consumer retail support.

Current certifications
MCDST (Windows XP)
MCTS: Windows Vista, Configuration
MCITP: Enterprise Support Technician

Certification goal
MCITP: Consumer Support Technician

Required exam
Exam 70-623: PRO: Supporting and Troubleshooting Applications on a Windows
Vista Client for Consumer Support Technicians




MCITP Online Training
MCITP Online Certification
MCITP Online Exams

Preparing for and Taking an Exam – FAQ Exam Policies

Preparing for and Taking an Exam – FAQ Exam Policies

Fully prepare for and understand the exam process. On this page, you can find
answers to frequently asked questions about exam registration, preparation,
scoring, testing technologies, question types, formats, policies, and security.


Q. Why can’t I find out exactly which items I missed?

A. To help protect exam security and the value of Microsoft Certification, we
cannot share information about which items you missed. This is a standard
practice in the certification industry. The bars on the score report show your
relative performance in the various subject areas covered by the exam.

* Learn about interpreting your score report


Q. What is the exam-retake policy?

A. Our exam-retake policy helps to ensure that candidates take the necessary
time to prepare for their exam, and to prevent unauthorized use and/or piracy of
the exams or any of their content.

* View the Microsoft exam retake policy


Q. Can I request a re-evaluation of my score?

A. No. Exams cannot be rescored. If you have a concern about the technical
accuracy of a particular item, please submit an Item Challenge form.

* Obtain an Item Challenge form

If you experienced technical difficulties during the exam, please contact
Prometric customer service.


* Find Prometric contact information (Prometric.com)

To offer other types of feedback, please contact your regional service center or
the Microsoft Certified Professional (MCP) Program Help Center.

* Find a Microsoft regional service center

* Send an e-mail message to the MCP Program Help Center


 

 

 

mcip training
mcitp certification
mcitp exams


Q. Why am I required to accept a non-disclosure agreement (NDA) before I take an
exam?

A. The Microsoft Certified Professional (MCP) program requires certification
candidates to accept the terms of an NDA before taking certification exams. The
NDA legally requires certification candidates to keep information related to MCP
exam content confidential. Requiring the acceptance of the NDA helps protect the
security of Microsoft Certification exams and the integrity of the MCP program
by legally discouraging piracy and/or unauthorized use of exam content.


Q. How does periodic replacement of exam content help increase the security of
the exams?

A. Periodic replacement of exam content helps ensure that the most up-to-date
information is included in the exams and allows for technical updates to exams.


Q. How do Performance-based testing items help increase exam security?

A. Performance-based testing requires candidates to perform tasks rather than
simply answer questions. This discourages candidates from memorizing questions.


Q. What is cheating?

A. Cheating is any activity that negatively affects the integrity and/or
security of the Microsoft Certification program or enables an unqualified
candidate to pass an exam.


Q. What happens if someone is caught cheating on a Microsoft exam?

A. As explained to all exam candidates at the testing centers, if a candidate
violates testing rules, the candidate is permanently ineligible for any
Microsoft Certification and may lose any Microsoft Certifications the individual
already holds. Proctors at testing centers are authorized to respond immediately
and appropriately against candidates who are caught violating testing rules.
Examples of violations include, but are not limited to, using notes brought into
the testing center (whether on crib sheets or electronically), copying test
questions, bringing any electronic equipment (such as cell phones) into the
testing room, and looking at the monitors of other test takers.


Q. What are braindumps, and are they legal?

A. A "braindump," as it relates to the certification exams, is the practice of
copying and sharing actual certification exam questions—or questions that are
very similar to the actual questions. Braindump providers, including Web sites
and printed study materials, are in violation of Microsoft intellectual property
rights and non-disclosure agreements.


Q. Why should I be concerned about braindump sites and material?

A. Braindump users may have memorized enough information to pass an exam, but
they do not have the requisite knowledge to manage Microsoft software or systems
effectively. Hiring managers find this out eventually. There is no substitute
for hands-on experience. Please inform Microsoft if you think you have
discovered a braindump site.

* Send an e-mail message to tctips@microsoft.com


Q. What is proxy testing?

A. Proxy testing occurs when someone takes an exam for another candidate.


Q. How can I identify a proxy testing Web site or organization?

A. The primary warning sign of a proxy testing Web site or organization is any
guarantee that you will pass the test without having to take it. Proxy testing
sites indicate that they will provide a full credential if you send them your
credit card information.


Q. Why should I avoid proxy testing?

A. Corrective action—up to and including removal from the Microsoft Certified
Professional (MCP) program and prohibiting the taking of any Microsoft
Certification exams—will be taken against any candidate who obtains
certification through proxy testing, even if the candidate did not intend to
defraud the MCP program. Furthermore, giving your identification and credit card
information to an unknown entity on the Internet could put you at risk of credit
card fraud or identity theft. If you believe a Web site or company provides
proxy test-taking services, please inform Microsoft immediately.

* Send an e-mail message to tctips@microsoft.com


Q. What are falsified score reports?

A. Falsified score reports are reports that Microsoft deems to be unauthentic or
that deceive or defraud the Microsoft Certified Professional program in any way.


Q. What happens if I falsify a score report?

A. If Microsoft determines that a candidate has falsified a score report, the
candidate will be ineligible to take any future Microsoft exams and their MCP
credentials may be revoked.


Q. What kind of security should be at a testing center?

A. The testing centers are provided with security policies that must be enforced
in order to acquire and maintain testing center status. Ongoing inspections
ensure that each testing center is maintaining the security outlined by
Microsoft and Prometric. In addition, proctors at testing centers are authorized
to immediately take appropriate measures against candidates who violate testing
rules. For specific information about the expectations for candidates, please
contact Prometric. If you have a concern about the security of your exam
experience, please contact tctips@microsoft.com or Prometric.

* Send an e-mail message to tctips@microsoft.com

* Contact Prometric (Prometric.com)


Q. What kinds of impropriety can occur on the part of the testing center?

A. Test center administrators act inappropriately when they fail to follow
through on any of the Microsoft and Prometric security policies. Examples could
include, but are not limited to, overlooking inappropriate candidate
identification; failing to ask for an ID from each candidate; failing to conduct
periodic walkthroughs; failing to keep partitions between testing stations;
overlooking the presence of crib sheets or electronic devices; providing answers
or aid in any form with regard to any exam item; and allowing the release of
Microsoft intellectual property in any form.


Q. What happens to a testing center that participates in fraudulent behavior?

A. If Microsoft determines that a testing center has acted improperly or
fraudulently, Microsoft has the right to cease delivery of all exams at that
center.


Q. Whom should I contact if I find a Web site that discloses Microsoft
Certification exam information, or if I discover an individual who cheats on or
sells exam questions and answers?

A. Send an e-mail message to tctips@microsoft.com, and include as much
information as possible about the situation and the persons involved. Although
we appreciate anonymous tips, we often need more information to conduct a
thorough investigation; if you are willing, please include your full contact
information so that someone from Microsoft can contact you to discuss the
details, if necessary. Microsoft has dedicated staff that investigates these
tips. Because of tips from individuals like you, several Web sites have been
terminated. Due to the volume of e-mail we receive, you may not always receive a
personal response.




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