At one time or another, we have all known at least one person who has hated his or her job. That person may have suffered silently or vented constantly, but at the end of the day there was no question this person was truly unhappy with where they spent at least 40 of his or her waking hours every week, for 51 weeks a year Cisco CCNA Certification 640-802 Exam Training.

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The reasons for job dissatisfaction vary. Low pay, irregular hours, and lack of a window seat are all assumed to be culprits, and to be sure they can all contribute to a bad attitude on the job. These are actually not the primary factors driving a worker to regard tomorrow morning at 9 o’clock sharp with dread and ill will, however, according to one resource.

CareerBliss is an online resource that bases job satisfaction on multiple factors, including workplace culture, coworkers, and the boss.

According a survey of hundreds of thousands of employees conducted in 2011, CareerBliss determined the 10 most hated jobs, rated on a scale of 1 to 10. In almost all cases, respondents reported that the factors causing the most job dissatisfaction were not lousy pay or a desk near the bathroom. CareerBliss found that limited growth opportunities and lack of reward drove the misery index up more than anything else.

Read about the 10 jobs with the highest levels of employee unhappiness. The results may surprise you.

1. Director of Information Technology
For all the press that teachers and nurses get for their long hours, low pay and thankless tasks, it may be surprising to see the most hated job was that of information technology director, according to CareerBliss. After all, the salary’s pretty good and with information technology such a prevalent part of everyday business, an IT director can hold almost as much sway over the fate of some companies as a chief executive.

Still, IT directors reported the highest level of dissatisfaction with their jobs, far surpassing that of any waitress, janitor, or bellhop. Of those who responded to the survey, one simple, five-word response summed up the antipathy very well: “Nepotism, cronyism, disrespect for workers.”

2. Director of Sales and Marketing
A director of sales and marketing plans implements efforts to promote companies and generate business. Responsibilities often include budget management, public relations, and employee training.

Sales and marketing directors reported the second-highest level of job dissatisfaction of all survey respondents. The majority who responded negatively cited a lack of direction from upper management and an absence of room for growth as the main sources of their ire.

3. Product Manager
“Product manager” is a wide-ranging job title that takes on many meanings, depending on the company and its sector. In some cases, the job requires simply evaluating what products are best suited to a company’s business model, and in others marketing, resource management, and scheduling are involved.

The level of job dissatisfaction was very high for this position. One respondent complained that it restricted growth, saying that it was “very hard to grow up the ranks.” Another was less polite and said “the work is boring and there’s a lot of clerical work still at my level.”

4. Senior Web Developer
Senior web developers design, maintain, and develop applications for the Internet. With every business expected to have some kind of Internet presence these days, developers are found working in every type of company, in a full-time, part-time, or freelance capacity.

A senior developer is expected to be fluent in client-side and server-side contexts, and know his or her way around Python, Ruby, or whatever other arcane technology requires taming. Senior developers reported a high degree of unhappiness in their jobs, attributable to a perception their employers are unable to communicate coherently, and lack an understanding of the technology.

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5. Technical Specialist
A technical specialist “leads the analysis, definition, design, construction, testing, installation, and modification of medium to large infrastructures,” according to CareerBliss. This means that if a company wants to design a project, the technical specialist evaluates it to see what’s possible and what isn’t.

The job is a lead position that requires intimate knowledge of engineering; familiarity with Linux helps, too. However, technical specialists reported that for all their expertise, they were treated with a palpable level of disrespect. They cited a “lack of communication from upper management” and felt their “input was not taken seriously.”

6. Electronics Technician
Electronics technicians maintain, troubleshoot and collect monthly measurement data for electronic systems. They work in every sector and can be employed with the phone company, a chain of fast-food restaurants, or the U.S. Navy. Whatever the case, technicians work on-site and off-site, have constant contact with clients, and must have an ability to quickly solve complex technical problems under intense pressure.

Employee dissatisfaction in this job is attributable to several factors. One respondent complained of having “too little control,” while another had a litany of complaints: “Work schedule, lack of accomplishment, no real opportunity for growth, peers have no motivation to work hard, no say in how things are done, hostility from peers towards other employees.”

7. Law Clerk
Clerkships are among the most highly sought-after positions in the legal profession. A law clerk assists judges as they write opinions, and the ones who get the job are almost always near the top of their class at law school. Six justices of the U.S. Supreme Court, including Elena Kagan and current Chief Justice John Roberts, were all law clerks early in their careers.

The job clearly beefs up a resume. Yet law clerks still report high levels of dissatisfaction. The hours are long and grueling, and the clerk is subject to the whims of sometimes mercurial personalities. The Bureau of Labor Statistics also reported the job brings in a median salary of $39,780 a year—not exactly striking it rich—and those looking for advancement within the position simply will not find it.

8. Technical Support Analyst
Technical support analysts help people with their computer issues. This typically amounts to calmly communicating technical advice to panicked individuals, often over the phone, and then going on site to find the client simply hadn’t turned the printer on.

Technical support analysts often work in a variety of environments, and they may be required to travel at a moment’s notice, sometimes on holidays or weekends. After all, there’s no telling when a client’s computer-whiz nephew might make a minor tweak to his machine, with disastrous results.

In the words of one of the respondents, “You can do better, really.”

9. CNC Machinist
CNC machinists operate computer numerical control machines. For the uninitiated, this is a machine that operates a lathe or a mill. On the upside, it renders obsolete processes that used to be performed by hand, at a slow pace and with high risk to the operator’s life and limb.

Now that the CNC operator has had most of the physical hazards of manufacturing replaced by a machine, there’s not a lot to do but push buttons and perform equipment inspections to make sure the coolant is at a safe level. Since it’s a specialized skill, the job offers no room for advancement, which caused respondents to report a high degree of dissatisfaction.

10. Marketing Manager
A marketing manager is responsible for overseeing advertising and promotion. This involves developing strategies to meet sales objectives, based on the study of such factors as customer surveys and market behavior.

According to CareerBliss, respondents in this position most often cited a lack of direction as the primary reason for job dissatisfaction. The most optimistic respondent described it as “tolerable,” and gave it the faintest praise possible by saying, “It’s a job.” (In this labor market, that’s not such a bad thing.)

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Tutorial: Cut down the time you spend with your spreadsheets

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Open Options from the Tools menu, File ribbon or Office button, then work your way through the options on offer. Set up how many worksheets you prefer new workbooks to contain from the General section, and choose a default format and location new files are saved to from the Save section.

When entering data, make use of the Fill Handle to dramatically speed up data entry – just type in a figure, then click and drag the fill handle down or to the right to duplicate the number or formula in each of the selected cells.

The Fill Handle can also speed up entering a row or column of consecutive dates, including days, months or years. Type the first entry as normal, then click and drag using the right mouse button – if you’ve typed Monday, for example, you can fill out weekdays or all seven days of the week as you drag by selecting the appropriate option.

The Fill Handle isn’t much use for entering the same figure in non-adjacent cells, but there’s a workaround. Select the cells you wish to include by Ctrl-clicking each, then type the cell reference, number or absolute formula before pressing Ctrl and Return.

Navigating a large spreadsheet can be a real hassle, so instead of manually scrolling to the cell in question, simply type it into the Name box and press Return to jump straight to it.

If you frequently use a specific figure, such as VAT, in your workbook calculations, save time by defining it as a constant – switch to the Formulas ribbon and choose Define Name. Type the term (VAT in our example) into the Name box and its amount (20) into the Refers to box before clicking on OK. Now just type VAT instead of 20 into your formulas, and when the VAT rate next changes, you can update the entire workbook to the new rate simply by changing the figure for VAT in the Name Manager.

The quickest way to enter an unknown formula is to click the fx button and then follow the wizard to choose the appropriate one for your needs. Office Excel 2007 and 2010 users will also find a host of formulas conveniently organised into categories on the Formulas tab.

When copying and pasting formulas from one cell to another, they’re treated as relative, which means the cell references are based on where the cells are in relation to the cell containing the formula. Quickly create absolute formula references using the $ character, so cell A1 becomes $A$1, for example.

Last, but not least, if you need to style your spreadsheet in Office Excel 2007 or 2010, make use of the Cell Styles function instead of manually highlighting or colouring cells. Select an already formatted cell, then click the Cell Styles button on the Home tab and choose New Style. Name it up and click OK – in future, click Cell Styles again to format your cells from the Custom section.

Quick-fire charts

The quickest and easiest way to create a chart in Office Excel isn’t Chart Wizard – just select the cells you wish to include in your chart and then press F11. The Chart Wizard is bypassed and a chart instantly appears on the screen.

Once that’s done, just right-click on the various elements to customise the chart.

Excel shortcuts

Alt and Return: Start a new line in the current cell instead of moving to the next one.

F11: Generate a chart from the currently selected data.

Shift/Ctrl and Space: Select the current row/column.

Alt and =: Total the selected cells.

Ctrl and Shift and $: Format selected cells as currency with two decimal places.

Ctrl and ;: Insert current date.

Ctrl and Shift and ‘: Paste value from the cell above.

Shift and F11: Insert a new worksheet.

Ctrl and PageDown/PageUp: Move between worksheets Microsoft Free MCTS Training and MCTS Online Training.

Ctrl and D/R: Fill cell with the contents of the cell either above (D) or to the left (R).