ADM-201 Administration Essentials for New Admins

The Salesforce ADM-201 exam preparation guide is designed to provide candidates with necessary information about the Administrator exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Certified Administrator exam.

It is recommended for all the candidates to refer the ADM-201 objectives and sample questions provided in this preparation guide. The Salesforce Administrator certification is mainly targeted to the candidates who want to build their career in Administrator domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Administrator exam.

Salesforce ADM-201 Exam Summary:
Exam Name Salesforce Administrator
Exam Code ADM-201
Exam Price Registration fee: $200 USD
Retake fee: $100 USD
Duration 105 minutes
Number of Questions 60
Passing Score 65%
Recommended Training / Books Administration Essentials for New Admins (ADM 201)
Administration Essentials for New Admins and Certification (ADM 201C)
Schedule Exam PEARSON VUE
Sample Questions Salesforce ADM-201 Sample Questions
Recommended Practice Salesforce Certified Administrator Practice Test
Salesforce Administrator Syllabus:

Section Objectives Weights

Organizational Setup – Describe the information found in the company information (for example, fiscal year, business hours, currency management, default settings).

– Distinguish between the various UI features that an administrator controls, including the implications (for example, UI settings, search settings, list views, homepage layouts). 3%
User Setup – Identify the steps to set up and/or maintain a user (for example, assign licenses, reset passwords, and resolve locked user accounts).

– Understand the implications of activating, deactivating, or freezing a user. 7%
Security and Access – Explain the various organization security controls (for example, passwords, IP restrictions, identity confirmation, network settings).
– Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example, organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules, and public groups).
– Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.

– Describe how folders can be used to organize and secure communication templates, dashboards, and reports. 13%
Standard and Custom Objects – Describe the standard object architecture and relationship model.
– Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and understand the implications of deleting fields.

– Given a scenario, determine how to create and assign page layouts, record types, and business processes for custom and standard objects. 14%
Sales and Marketing Applications – Given a scenario, identify the capabilities and implications of the sales process.
– Given a scenario, identify the appropriate sales productivity features using opportunity tools, and know when products and Price Books should be used.
– Describe the capabilities of lead automation tools and campaign management.

– Describe the capability of Salesforce Content. 14%
Service and Support Applications – Describe the capabilities of case management (for example, case processes, case settings, and case comments).
– Given a scenario, identify how to automate case management (for example, case assignment, auto-response, escalation, web-to-case, email-to-case, case teams).
– Describe the capabilities of Salesforce Knowledge.

– Describe the capabilities of the Community application (for example, Ideas and Answers). 13%
Activity Management and Collaboration – Describe the capabilities of activity management (for example, manage tasks, events, public calendars, multi-day events.

– Describe the features of Chatter (for example, feed, groups, following, security). 3%
Data Management – Describe the considerations when importing, updating, transferring, and mass deleting data (for example, CSV files, data quality, field mapping, record IDs, external IDs, duplicate records).
– Given a scenario, identify tools and use cases for managing data (for example, dataloader, data import wizard).
– Describe the capabilities and implications of data validation tools.

– Describe the different ways to backup data (for example, data export service, exports, dataloader). 10%
Analytics—Reports and Dashboards – Describe the options available when creating or customizing a report (for example, report type, report format, fields, summarizing data, filtering data, charting, scheduling, and conditional highlighting).
– Describe the impact of the sharing model on reports.
– Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, scheduling, and running user).

– Describe the capabilities of custom report types. 10%
Workflow/Process Automation – Given a scenario, identify the appropriate automation solution based on the capabilities of workflow/process.

– Describe capabilities and use cases for the approval process. 8%
Desktop and Mobile Administration – Describe the capabilities of the Salesforce Mobile App.

– Describe the installation and synchronization options of Salesforce Lightning for Outlook. 3%

AppExchange – Identify use cases for AppExchange applications. 2%


QUESTION 1
Inline editing updates the field when

A. The field is saved/updated
B. When the record is saved/updated
C. When the return key is pressed
D. None of the above

Answer: B


QUESTION 2
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.

A. True
B. False

Answer: A


QUESTION 3
Which of the following are not standard objects?

A. Opportunities
B. Solutions
C. Job Applicants
D. Accounts
E. Campaigns

Answer: C


QUESTION 4
Which of the following are part of the Service Cloud offering?

A. Opportunities
B. Knowledge
C. Entitlements
D. Campaigns
E. Quotes

Answer: B,C


QUESTION 5
Locale settings control how users view date formats, time formats and number formats.

A. True
B. False

Answer: A

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HPE0-S57 Designing HPE Hybrid IT Solutions Exam

Exam ID HPE0-S57
Exam type Proctored
Exam duration 1 hour 30 minutes
Exam length 60 questions
Passing score 62%
Delivery languages Japanese, English, Korean
Supporting resources These recommended resources help you prepare for the exam:

Designing HPE Hybrid IT Solutions, Rev. 19.21

Additional study materials
HPE ASE – Hybrid IT Solutions Architect V1 (HPE0-S57) Study Guide

Register for this Exam
You need an HPE Learner ID and a Pearson VUE login and password.

No reference material is allowed at the testing site. This exam may contain beta test items for experimental purposes.

During the exam, you can make comments about the exam items. We welcome these comments as part of our continuous improvement process.

Exam description
This certification validates a successful candidate’s ASE level skills to plan, design, recommend, and demonstrate HPE Hybrid IT solutions and deliver a proof-of-concept for a solution.
Ideal candidate for this exam
The ideal candidate typically has a minimum of three years of design and/or operational experience or equivalent in at least one of the core HPE areas (server, storage, networking) and six months design and/or operational experience or equivalent in other HPE solutions and technologies.
Exam contents
This exam has 60 questions.
Advice to help you take this exam

Complete the training and review all course materials and documents before you take the exam.
Use HPE Press study guides and additional reference materials; study guides, practice tests, and HPE books.
Exam items are based on expected knowledge acquired from job experience, an expected level of industry standard knowledge, or other prerequisites (events, supplemental materials, etc.).
Successful completion of the course or study materials alone, does not ensure you will pass the exam.

Objectives This exam validates that you can:

Percentage of Exam Sections/Objectives

9% Describe, differentiate, and apply industry standard architectures and technologies.
Describe the most common industry standard workloads and their characteristics/differentiators as they relate to optimizing for performance and/or availability
Describe, contrast and differentiate compute, storage and network architectures and how to select and optimize for specific customer workloads
Understand datacenter environmental factors

18% Gather and analyze customer business and technical requirements
Identify key customer business, technical and system requirements and outcomes
Identify and collect key metrics for infrastructure performance

25% Recommend and position HPE Hybrid IT products, solutions, tools, and appropriate services for customer use cases
Identify and position key HPE solutions and workload offerings with the key alliance partner ecosystem components to the appropriate customer use case
Given a customer use case, differentiate and position HPE products for compute elements of the solution
Given a customer use case, differentiate and position HPE products for storage elements of the solution
Given a customer use case, differentiate and position HPE products for networking elements of the solution
Given a customer use case, differentiate and position HPE products for hyper converged elements of the solution
Given a customer use case, differentiate and position HPE products for software-defined and cloud elements of the solution
Given a customer use case, differentiate and position HPE offerings for services elements of the solution
Describe and differentiate tools, RAs, sizers, and github scripts and templates and apply them to the appropriate use case

39% Architect and design an HPE solution based on customer needs
Given a set of customer requirements, select the appropriate HPE and 3rd party products and services for the solution
Given a set of customer requirements, design and architect a solution based on the customer requirements
Analyze a set of customer requirements and validate that a final solution design meets those requirements
Document customer intent and solution design
Identify and use the appropriate tools to architect and configure the solution
update a proposed solution based on availability, supply constraints, additional or updated requirements, and/or cost.

9% Present and Demonstrate the solution to the customer and advise implementation planning
Present the solution to the customer
Describe the customer adoption and use of the solution

QUESTION 1
A customer is a cloud provider who needs a new storage array. They want a solution that has built-in multitenancy features.
Why should you propose HPE 3PAR StoreServ to the customer?

A. It divides controller nodes into groups for multiple tenants.
B. It includes the virtual domains feature as part of all-inclusive licensing.
C. It divides drives into separate pools for multiple tenants.
D. It includes the NPARs feature for physical separation of the array into tenant areas.

Correct Answer: C

QUESTION 2
A customer is looking for a new platform to support their AI research projects.
Which technology should you recommend?

A. Peer Persistence
B. Multi-core GPUs
C. Availability clustering
D. Persistent memory

Correct Answer: A

QUESTION 3
A customer is looking to virtualize desktops and application access to provide better business continuance and
disaster recovery. They also need simplified deployment and the ability to scale out in the feature.
Which HPE platform should you recommend?

A. Edgeline
B. ProLiant DL
C. Superdome Flex
D. SimpliVity

Correct Answer: D

QUESTION 4
What must be taken into account when using the HPE FlexFabric 5945 4-slot Switch as a ToR switch in a solution?

A. adding in a Network Analytics Engine license
B. specifying a fan tray with the appropriate direction of airflow
C. adding in an Intelligent Resilient Framework license
D. selecting power supplies with adequate reserve PoE+ capacity

Correct Answer: A

QUESTION 5
A customer wants to implement a container platform across their enterprise data center. They need to automate hardware and software configurations to quickly provision and deploy at scale.
Which authentication solution should you recommend?

A. Red Hat Ansible Tower
B. OpenStack on OpenStack
C. Chef
D. DevStack

Correct Answer: A
 

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MS-600 Building Applications and Solutions with Microsoft 365 Core Services (beta)

Candidates for this exam are Microsoft 365 Developers who design, build, test, and maintain applications and solutions that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform.

Candidates for this exam are proficient in Microsoft identity and Microsoft Graph. They have general knowledge on UI elements (including Adaptive Cards and UI Fabric), integration points (including Microsoft Teams, Office Add-ins, SharePoint Framework, Actionable Messages), and determining workload platform targets.

Candidates should have experience developing solutions on Microsoft Teams, Office Add-ins, or SharePoint Framework through all phases of software development. They should have a basic understanding of REST APIs, JSON, OAuth2, OData, OpenID Connect, Microsoft identities (including Azure AD and Microsoft accounts), Azure AD B2C, and permission/consent concepts.

Part of the requirements for: Microsoft 365 Certified: Developer Associate

Related exams: none

Important: See details

Exam MS-600: Building Applications and Solutions with Microsoft 365 Core Services (beta)

Languages: English

Retirement date: none

This exam measures your ability to accomplish the following technical tasks: implement Microsoft identity; build apps with Microsoft Graph; extend and customize SharePoint; extend Teams; and extend Office.

Skills measured
Implement Microsoft Identity (20-25%)
Build Apps with Microsoft Graph (20-25%)
Extend and Customize SharePoint (20-25%)
Extend Teams (15-20%)
Extend Office (15-20%)

Implement Microsoft Identity (20-25%)

Register an Application
• determine the supported account type
• select authentication and client credentials for app type and authentication flow
• define app roles

Implement Authentication
• configure Microsoft Authentication Library (MSAL JS) for endpoint and token cache
• plan and configure scopes for dynamic or static permission
• use the MSAL JS login method

Configure Permissions to Consume an API
• configure Delegated permissions for the app
• configure Application permissions for the app
• identify admin consent requirements

Implement Authorization to Consume an API
• configure incremental consent scopes
• call MSAL JS using AquireTokenSilent/AquireToken pattern

Implement Authorization in an API
• validate Access Token
• configure effective permissions for delegated scopes
• implement app permissions using roles
• use a delegated access token to call a Microsoft API

Create a Service to Access Microsoft Graph • configure client credentials using a certificate • configure Application permissions for the app • acquire an access token for Microsoft Graph using an application permission and client credential certificate
• acquire an access token using the client secret Build Apps with Microsoft Graph (20-25%)

Optimize Data Usage with query parameters
• use $filter query parameter
• use $select query parameter
• order results using $orderby query parameter
• set page size of results using $skip and $top query parameters
• expand and retrieve resources using $expand query parameter
• retrieve the total count of matching resources using $count query parameter
• search for resources using $search query parameter
• determine the appropriate Microsoft Graph SDK to leverage

Optimize network traffic
• monitor for changes using change notifications
• combine multiple requests using $batch
• get changes using a delta query
• implement error 429 handler

Access User data from Microsoft Graph
• get the signed in users profile
• get a list of users in the organization
• get the users profile photo
• get the user object based on the users unique identifier
• get the users manager profile

Access Files with Microsoft Graph
• get the list of files in the signed in users OneDrive
• download a file from the signed in users OneDrive using file unique id
• download a file from a SharePoint Site using the relative path to the file
• get the list of files trending around the signed in user
• upload a large file to OneDrive
• get a user object from an owner list in a group and retrieve that user’s files

Manage a group lifecycle on Microsoft Graph • get the information on a group by id • get the list of members in a Group
• get the list of owners of a Group • get the list of Groups where the signed in user is a member
• get the list of Groups where the signed in user is an owner
• provision a Group • provision a Team with a Group
• delete a group Extend and Customize SharePoint

Understand the components of a SharePoint Framework (SPFx) web part (20-25%)
• identify the appropriate tool to create an SPFx Web Part project
• understand properties of client-side web parts
• understand Office UI Fabric in client-side web parts
• understand when to use an app page
• differentiate between app page and web part
• understand rendering framework options

Understand SPFx extensions
• identify the appropriate tool to create an SPFx Extension project
• understand page placeholders from Application Customizer
• understand the ListView Command Set extension
• understand the Field Customizer extension

Understand the process to package and deploy an SPFx solution
• understand the options for preparing a package for deployment
• understand the options for packaging a solution
• understand the requirements of tenant-scoped solution deployment
• understand the requirements of domain isolated web parts
• understand the options to deploy a solution

Understand the consumption of Microsoft Graph
• understand the purpose of the MSGraphClient object
• understand the methods for granting permissions to Microsoft Graph

Understand the consumption of third party APIs secured with Azure AD from within SPFx
• understand the purpose of the AadHttpClient object
• understand the methods for granting permissions to consume a third party API

Understand Web Parts as Teams Tabs
• understand the considerations for creating a SPFx Web Part to be a Teams Tab
• understand the options for deploying a SPFx Web Part as a Teams Tab

Understand branding and theming in SharePoint
• understand the options for SharePoint site theming
• understand the options for site designs and site scripts Extend Teams

Understand the components of a Teams app (15-20%)
• understand the purpose of a Teams app manifest
• understand App Studio functionality and features
• identify the components of an app package for Microsoft Teams
• understand the options for distributing a Teams app
• understand the benefits of using deep links
• understand task modules

Understand webhooks in Microsoft Teams

• understand when to use webhooks
• understand the limitations of webhooks
• understand the differences between incoming and outgoing webhooks

Understand tabs in Microsoft Teams
• understand when to use tabs
• understand the capabilities of personal tabs
• understand the capabilities of channel tabs
• understand the requirements for tabs for mobile clients

Understand messaging extensions
• understand when to use messaging extensions
• understand where messaging extensions can be invoked from
• understand search based messaging extensions
• choose the appropriate message extension command type based on requirements
• understand action-based messaging extensions with adaptive cards
• understand action-based messaging extensions with parameters

Understand conversational bots
• understand when to use conversational bots
• understand the scoping options for bots
• understand when to use a task module from a bot

Extend Office (15-20%)

Understand fundamental components and types of Office Add-ins
• understand task pane and Content Office Add-ins
• understand dialogs
• understand custom functions
• understand Add-in commands
• understand the purpose of Office Add-ins manifest

Understand Office JS APIs
• understand the Office Add-in programming model
• understand Office Add-in developer tools
• understand the capabilities of the Excel Javascript API
• understand the capabilities of the Outlook JavaScript API
• understand the capabilities of the Word JavaScript API
• understand the capabilities of the PowerPoint JavaScript API
• understand the capabilities of custom functions

Understand customization of Add-ins
• understand the options of persisting state and settings
• understand Office UI Fabric in Office Add-ins
• understand when to use Microsoft Graph in Office Add-ins
• understand authorization when using Microsoft Graph in Office Add-ins

Understand testing, debugging, and deployment options
• select deployment options based on requirements
• understand testing and debugging concepts for Office Add-ins

Understand actionable messages
• understand the features of actionable messages with an adaptive card
• understand the scenarios for refreshing an actionable message

QUESTION 1
You need to configure the initial login request in the access token JavaScript script.
Which code segment should you insert at line 01?

A. const scopes = [‘https://graph.microsoft.com/.default’];
B. const accessTokenRequest = {
};

C. const scopes = [‘https://graph.microsoft.com/Files.Read.All’,
‘https://graph.microsoft.com/Mail.Send.All’];

D. const accessTokenRequest = {
scopes: [‘https://graph.microsoft.com/Files.ReadWrite’,
‘https://graph.microsoft.com/Mail.Send’]
};

Correct Answer: D

Explanation:
Scenario: ADatum identifies the following technical requirements for the planned E-invoicing capabilities:
Ensure that all operations performed by E-invoicing against Office 365 are initiated by a user. Require that
the user authorize E-invoicing to access the Office 365 data the first time the application attempts to access
Office 365 data on the user’s behalf.

 


QUESTION 2
You need to develop a server-based web app that will be registered with the Microsoft identity platform. The solution must ensure that the app can perform operations on behalf of the user.
Which type of authorization flow should you use?

A. authorization code
B. refresh token
C. resource owner password
D. device code

Correct Answer: A
 


QUESTION 3
You are building a server-based web app that will use OAuth2 and will be registered with the Microsoft identity platform.
Which two values does the app require to obtain tokens from the Azure Active Directory (Azure AD)
authorization endpoint? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. the tenant ID
B. the context token
C. the application ID
D. the application secret
E. the authorization code

Correct Answer: C,E
 


QUESTION 4
You develop a web API named WebApi1.
When validating a token received from a client application, WebApi1 receives a MsalUiRequiredException exception from Azure Active Directory (Azure AD).
You need to formulate the response that WebApi1 will return to the client application.
Which https: response should you send?

A. https: 307 Temporary Redirect
B. https: 400 Bad Request
C. https: 403 Forbidden
D. https: 412 Precondition Failed

Correct Answer: D

 

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