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NS0-194 NetApp Certified Support Engineer (NCSE) Exam

A great way to start the NetApp Certified Support Engineer (NCSE) preparation is to begin by properly appreciating the role that syllabus and study guide play in the NetApp NS0-194 certification exam. This study guide is an instrument to get you on the same page with NetApp and understand the nature of the NetApp NCSE exam.

Our team of experts has composed this NetApp NS0-194 exam preparation guide to provide the overview about NetApp Support Engineer exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the NetApp NCSE exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the NetApp NCSE certification exam.

Certification overview
NetApp Certified Support Engineer

You have proven support skills with NetApp ONTAP and have experience supporting NetApp storage solutions. You are also able to perform general troubleshooting, root cause analysis, hardware replacement, system configuration, and software and firmware upgrades for NetApp storage solutions.

NCSE logos and certificates will be granted to those individuals who successfully pass the NetApp Certified Support Engineer (NS0-194) exam.

Prepare for your exam
NS0-194

NetApp Certified Support Engineer
Candidates for NetApp Certified Support Engineer (NCSE) certification should have at least 6 to 12 months of experience with NetApp® solutions and technology, including on-site and remote support, general troubleshooting and root cause isolation, hardware replacement, documentation, node configuration, and software and firmware upgrades.

Recommended training and resources:
ONTAP Cluster Fundamentals (WBT)
ONTAP SAN Fundamentals (WBT)
ONTAP Data Protection Fundamentals (WBT)
ONTAP NAS Fundamentals (WBT)
Introduction to NetApp Storage System Basic Components (WBT)
Introduction to Clustered Data ONTAP Architecture (WBT)
Introduction to Aggregates and FlexVols in Clustered Data ONTAP (WBT)
Introduction to Networking in Clustered Data ONTAP (WBT)
Introduction to High-Availability in Clustered Data ONTAP (WBT)
Introduction to Data Protection in Clustered Data ONTAP (WBT)
Introduction to NFS in Clustered Data ONTAP (WBT)
Introduction to CIFS in Clustered Data ONTAP (WBT)
Introduction to WAFL and Snapshot in Clustered Data ONTAP (WBT)
Introduction to SAN in Clustered Data ONTAP (WBT)
Introduction to Storage System Monitoring and Manageability (WBT)
Introduction to Quotas in Clustered Data ONTAP (WBT)
Introduction to Clustered Data ONTAP Basic Troubleshooting (WBT)
Introduction to Name Services in Clustered Data ONTAP (WBT)
Introduction to Multi-Protocol Troubleshooting in Clustered Data ONTAP (WBT)
Introduction to Virtualization in ONTAP (WBT)
Introduction to Performance in ONTAP (WBT)
ONTAP Data Protection Administration (ILT)
ONTAP Troubleshooting (ILT)
ONTAP Cluster Administration (ILT)
NetApp Cloud Data Services Fundamentals
ONTAP Data Management Fundamentals

NS0-194 Practice test
To enroll in NetApp University training, you will need a NetApp Support Site account.

Take your exam
The NS0-194 exam includes 60 test questions, with an allotted time of 1-1/2 hours to complete. In countries where English is not the native language, candidates for whom English is not their first language will be granted a 30-minute extension to the allotted examination completion time.

Your results will be available in CertCenter two (2) to five (5) business days after you complete your exam.

The NCSE ONTAP (NS0-194) exam includes the following topics:

ONTAP OS
Describe disk or aggregate concepts
Describe volume concepts
Describe ONTAP networking concepts
Describe how ONTAP interacts with external components
Identify ONTAP logging mechanisms
Describe supported ONTAP protocols

Troubleshooting NetApp hardware and software
Demonstrate knowledge of how to collect and analyze information
Demonstrate knowledge of how to troubleshoot data access problems
Demonstrate knowledge of how to analyze performance

NetApp hardware
Identify the FRUs in a NetApp system
Demonstrate knowledge of the hardware replacement process
Describe storage hardware technology
Describe compute technology

NetApp cloud data services
Identify the components of cloud data services
Identify the components of a hybrid cloud solution

Data protection
Identify data protection concepts
Demonstrate knowledge of data protection operations

Active IQ
Describe how to use Active IQ

QUESTION 1
For security reasons, you must track the access of files of a specific folder.
In this scenario, what should you do to accomplish this task from the storage side?

A. Implement a Vscan solution.
B. Use a cron job to save the audit log.
C. Use role-based access control to track access.
D. Implement an FPolicy solution.

Correct Answer: D

QUESTION 2
You need to provide a customer an action plan to update an ONTAP system after a security bulletin has been issued.
In this scenario, how do you accomplish this task?

A. Use the Interoperability Matrix Tool.
B. Review the ONTAP 9 product page.
C. Download the target version and do a pre-check.
D. Use Upgrade Advisor on Active IQ.

Correct Answer: C

QUESTION 3
What is the minimum number of compute nodes required to run the NetApp Deployment Engine for NetApp HCI?

A. 2
B. 1
C. 3
D. 4

Correct Answer: A

QUESTION 4
Which NetApp technology enables you to perform block-based replication from NetApp Element software to
Cloud Volumes ONTAP?

A. SyncMirror
B. SnapMirror
C. Cloud Sync
D. MetroCluster

Correct Answer: B
 

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NetApp

NS0-591 NetApp Certified Support Engineer – ONTAP Specialist

NetApp Certified Support Engineer – ONTAP Specialist
You have proven skills in troubleshooting, analyzing, and remediating NetApp® Data ONTAP Storage Systems.

NCSE ONTAP Specialist logos and certificates will be granted to those individuals who successfully obtain the NetApp Certified Support Engineer (NCSE) certification, then pass the NetApp Certified Support Engineer – ONTAP Specialist (NS0-591) exam.

NS0-591
NetApp Certified Support Engineer—ONTAP Specialist

We recommend that NetApp Certified Support Engineer—ONTAP Specialist candidates have six to 12 months of experience with troubleshooting, analysis, and resolution of NetApp Data ONTAP Storage Systems.

Recommended Training and Resources:
ONTAP Troubleshooting (ILT)
Practice Test for NS0-591
View Exam Topics
Reference document (PDF)
Register for NS0-591

NS0-591
NetApp Certified Support Engineer – ONTAP Specialist

The NS0-591 exam includes 60 test questions, with an allotted time of 2 hours to complete. In countries where English is not the native language, candidates for whom English is not their first language will be granted a 30-minute extension to the allotted examination completion time.

The NS0-591 exam includes the following topics:

Data ONTAP
Demonstrate knowledge of user space process troubleshooting
Describe WAFL recovery
Demonstrate knowledge of aggregate relocation (ARL) or volume moves
Demonstrate knowledge of quorum troubleshooting
Demonstrate knowledge of cluster or node recovery
Describe storage efficiency

Platform and Storage
Demonstrate knowledge of how to fix faulty storage components
Demonstrate knowledge of how to troubleshoot for SAS/FC-AL cabling issues
Describe how to decode FIFO strings
Demonstrate knowledge how to solve HA hardware issues

Networking and Protocols
Demonstrate knowledge of how to troubleshoot SAN connectivity
Demonstrate knowledge about advanced network troubleshooting
Describe NAS troubleshooting
Describe how to perform packet trace–based troubleshooting
Describe the differences in NFS versions
Describe different SMB features

Performance
Demonstrate knowledge of how to analyze performance issues
Identify WAFL structure

Question: 1
A customer mentions that their intercluster SnapMirror replication operations consistently take
much longer than normal. While troubleshooting, you want to initiate a test SnapMirror session to
collect performance data.
How would you accomplish this task?

A. Run the network test-path command to simulate a SnapMirror connection and record the latency/throughput data.
B. View the active network connections to the node to see if there a large number of active connections.
C. Use the ifstat command to collect network performance data for the physical interface.
D. Run the network statistics lif show command for the intercluster LIF to simulate a network connection.

Answer: A

Question: 2
The root aggregate on your single-node ONTAP cluster failed. You have the configuration backups saved on your FTP server?
In this scenario, which two steps are part of the recovery procedure? (Choose two.)

A. Perform a Netboot using the configuration backup.
B. Create a new aggregate and set its ha_policy option to sfo.
C. Boot into maintenance mode.
D. Create a new root aggregate and set its ha_policy option to cfo.

Answer: C,D

Question: 3
When does ONTAP overwrite a block that contains existing data?

A. after a user edits a file
B. after the block has been marked free
C. when file permissions are changed
D. when a file is copied in a LUN

Answer: D

Question: 4
Your customer has initiated several volume move commands to redistribute the workload in their 8-
node cluster. To verify that this process is not affecting their client access, they were monitoring the
network switches that provide client access, but they do not see the network load of the volume move command.
In this scenario, what is the reason for the behavior?

A. The volume move command uses the HA iWarp interconnect, not the client access switches.
B. The volume move command uses copy offload protocol, so it does not show up when monitored.
C. The volume move command uses the intercluster LIFs, not the data LIFs.
D. The volume move command uses the cluster interconnect switches, not the client access switches.

Answer: B

Question: 5
A customer reports that a takeover has been disabled on an HA pair.
What would be a cause for this to happen?

A. The HA interconnect is not functioning properly.
B. There is a disk running too hot.
C. The interface for the hardware assist has become unavailable.
D. The cluster network is not functioning properly.

Answer: A

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