Daily Archives: March 13, 2012

Microsoft, Tech

MB2-632 Q&A / Study Guide / Testing Engine

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QUESTION 1
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. The Certkingdom.com
network consists of a single Active Directory domain named Certkingdom.com.
The Certkingdom.com management has requested that you draw up a list of facts regarding knowledge
base articles.
Which of the following options would be part of your list?

A. Knowledge base articles can only be viewed by permitted users.
B. A knowledge base article selects the Work Offline option.
C. A knowledge base article displays the data in the Resources Earned Value view.
D. A knowledge base article edits the layout of each page.

Answer: A

Explanation: You should inform management that it can be viewed only by permitted users. If you
are permitted to use Microsoft Dynamics CRM 4.0, you can view the Knowledge Base Articles.
Reference: https:://support.microsoft.com/kb/950100

QUESTION 2
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator. Certkingdom.com consists
of a Sales division and a Marketing division. Certkingdom.com is currently promoting the third edition of a
Finance software package. When a fourth edition is released, it is regarded as a major uCertkingdomrade.
The manual for the fourth edition requires a supplementary segment.
You have received instructions from the CIO to retain Third Edition documentation for clients that
continues using that edition of the software. The CIO has also informed you that new
documentation should only be produced for the Fourth Edition of the Finance package.
Which of the following actions should you take?

A. You should bring down the article template for edition 3.0 documents and assimilate a new
article template for edition 3.8 documents.
B. You should configure the content deployment settings to 3.0 documents.
C. You should bring down the article template for edition 3.0 documents and remove the
accounted attribute for edition 3.8 documents.
D. You should delete the projected attribute for edition 3.8 documents.

Answer: A

Explanation: You need to bring down the article template for edition 3.0 documents. You can also
assimilate a new article template for edition 3.8 documents. Article Templates are used when
working with the Knowledge Base (found in the Service section of Microsoft Dynamics CRM).
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition

QUESTION 3
Certkingdom.com has employed you as a Microsoft Dynamics CRM 4.0 administrator.
You receive an instruction from the CIO to inform the new interns in your division of the records
that will be linked to the sales literature.
Which two of the following options should you take?

A. You should inform the interns that the Products will be linked.
B. You should inform the interns that the Attention grabbing headlines will be linked.
C. You should inform the interns that the Strong offers will be linked.
D. You should inform the interns that the Half-truths will be linked.

Answer: A

Explanation: You need to inform the interns that the Competitors and the Products are
associated. The Sales Literature consists of documentation about your products designed to be
used by your sales persons. Furthermore, with Sales Literature you can add Products and identify
Competitors.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition

QUESTION 4
You are the Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. Certkingdom.com consists of a Sales
division and a Marketing division. For service management, Certkingdom.com makes use of contracts and
contract lines.
A new Certkingdom.com policy states that all cases must be associated with a contract line because this
information is necessary for analysis and reports. Historically, subject hierarchy was only created
for cases at Certkingdom.com. While analyzing the subject hierarchy, you notice a few previously used
ones that are not required any more.
You have been instructed to update the subject hierarchy.
Which of the following actions should you take?

A. You should navigate to the Views area of the Account Customization window and edit the
Lookup View.
B. The best option is to edit pick list options and current cases under their respective subjects.
C. The best option is to change all messages associated with the hierarchy and put the subjects
with the cases in it.
D. The best option is to reorganize the subject hierarchy.
Thereafter archive parent subject area should be created in the hierarchy and move the redundant
subjects under it.

Answer: D

Explanation: You need to reorganize the subject hierarchy and create an archive parent subject
area in the hierarchy and move the not needed subjects under it.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition

QUESTION 5
You work as a Microsoft Dynamics CRM 4.0 administrator at Certkingdom.com. The Certkingdom.com network
consists of a single Active Directory domain named Certkingdom.com.
Certkingdom.com consists of a Sales division. Certkingdom.com is using schedules for their Sales division. Some
of the users in the Sales division have permanent contracts, while others are hired on short-term
basis. The short-term users are normally employed for a minimum of two weeks at a time. You
then implement schedules for the users in the Sales division; however, the Sales staff does not
view the schedules. You need to keep the record of the short-term users.
Which of the following actions should you take?

A. You should create new format of the Contact records.
You should then have the short-term users disabled.
B. You should set up a Facility/Equipment record for every short-term user.
You should then remove the record when the short-term user’s contract expires and they depart.
C. You should create Contact entity.
You should then delegate the estimated time of job accomplishment.
D. You should delete the short-term user field from the record.

Answer: B

Explanation: You need to set up a Facility/Equipment record for each short-term user. You should
also delete the record when the short-term user’s contract expires and they depart.
Facilities/Equipment is needed when performing scheduling. It makes up the Resources
component. Delete Entity enables you to completely delete the record.
Reference: Working with Microsoft Dynamics™ CRM 4.0, Second Edition

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70-576 Q&A / Study Guide / Testing Engine

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QUESTION 1
You are employed as a SharePoint administrator at CertKingdom.com. CertKingdom.com has a
SharePoint Server 2010 site.
You need to develop a custom workflow for a document approval process that relies on an
approval chain. The approval chain must consist of several reviewers with each reviewer
approving or rejecting the document as part of the approval process. Once a reviewer has
provided his or her feedback, the status of the document must be changed automatically, an
automated email must be sent to the author and the next reviewer in the approval chain must be
notified automatically. The task for the next reviewer should also be created automatically.
Which of the following actions should you take? (Choose Two.)

A. You should consider including an Association form for feedback from reviewers.
B. You should consider including an Initiation form for feedback from reviewers.
C. You should consider including a Modifications form for feedback from reviewers.
D. You should consider including a Task form for feedback from reviewers.
E. You should consider including a Composite activity for approval and rejection.
F. You should consider including a Logged activity for approval and rejection.
G. You should consider including a Simple activity for approval and rejection.

Answer: D,E

QUESTION 2
You are employed as a SharePoint administrator at CertKingdom.com. CertKingdom.com has a
SharePoint Server 2010 site.
You have been tasked with developing a SharePoint Server 2010 feature that contains a feature
receiver. Whenever the SharePoint Server 2010 feature is activated or deactivated, the feature
receiver runs code that interacts with a Web service. This could result in unmanageable errors.
In the event that the Web service does result in errors, the SharePoint Server 2010 feature should
be prevented from activating or deactivating.
You start by wrapping the code in a Try-Catch block.
Which combination of the following actions should you take NEXT? (Choose two.)

A. You should consider having the error logged.
B. You should consider sending an additional request to the Web service in the Catch block.
C. You should consider throwing an exception in the Catch block.
D. You should consider capturing SPException type exceptions only.
E. You should consider throwing an exception in the Finally block.

Answer: A,C

QUESTION 3
You are employed as a SharePoint administrator at CertKingdom.com.
CertKingdom.com has a Windows Server 2008 computer named CERTKINGDOM-SR76 that has a
RAID-0 volume. CERTKINGDOM-SR76 runs SharePoint Server 2010 with a Microsoft SQL Server
Express 2008 database. CERTKINGDOM-SR76 also hosts a SharePoint site that contains 56 GB of
multimedia content. Some of the files that are included in the multimedia content are as big as 18
MB. The SharePoint site to use the standard SharePoint components and features.
You are required to make sure that CERTKINGDOM-SR76’s hard disk is configured for optimum read
performance.
Which combination of the following actions should you take? (Choose two.)

A. You should make use of Filestream storage on the database.
B. You should make use of Filestream storage on the SharePoint site.
C. You should make use of remote Binary Large Object (BLOB) storage on the SharePoint site.
D. You should make use of external Binary Large Object (BLOB) storage on the SharePoint site.
E. You should make use of Binary Large Object (BLOB) storage on the database.

Answer: A,C

QUESTION 4
You are employed as a SharePoint administrator at CertKingdom.com.
CertKingdom.com runs SharePoint Server 2010 with a Microsoft SQL Server Express 2008 database.
SharePoint hosts a site that contains two lists named Customers and Invoices. Certain customers
have numerous invoices.
You have been tasked with making sure that the two lists need relates to each other.
Which two of the following actions should you take? (Choose two.)

A. You should consider create a one-to-one relationship.
B. You should consider create a one-to-many relationship.
C. You should consider create a many-to-one relationship.
D. You should consider including a Lookup column on the Invoices list.
E. You should consider including a Business Data column on the Invoices list.
F. You should consider including an External Data column on the Customers list.
G. You should consider including a column index on the Invoices list.
H. You should consider including a column index on the Customers list.

Answer: B,D

QUESTION 5
You are employed as an application developer at CertKingdom.com. CertKingdom.com has a SharePoint
Server 2010 site.
You have been tasked with developing a SharePoint Server 2010 solution that has workflows
configured to include code on list items, as well as custom pages for adding, viewing, and
updating list items.
Which of the following is the type of solution that you should develop?

A. A SharePoint Server 2010 sandboxed solution.
B. Multiple SharePoint Server 2010 sandboxed solutions.
C. A SharePoint Server 2010 farm solution.
D. A solution containing the Web Part and its related assemblies.

Answer: C

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