CS0-002 CompTIA CySA+ Certification Exam Updated

These CompTIA CySA+ (CS0-002) Practice Exams provide you with realistic test questions and interactive, question-level feedback.

1 = 295 Q&A and 7 full-length practice exams of 75 unique questions, We have carefully hand-crafted each question to put you to the test and prepare you to pass the exam with confidence.

All questions are based on the Exam Objectives for the CompTIA CySA+ (CS0-002) exam for all 5 domains of the exam, so you can take and pass the actual CompTIA CySA+ (CS0-002) Certification Exam with confidence!

Threat and Vulnerability Management (22%)
Software and Systems Security (18%)
Security Operations and Monitoring (25%)
Incident Response (25%)
Compliance and Assessment (13%)

After taking this CySA+ (CS0-002) Practice Exam course, you won’t be hoping you are ready, you will know you are ready to sit for and pass the exam.

After practicing these tests and scoring an 90% or higher on them, you should be ready to PASS on the first attempt and avoid costly re-schedule fees, saving you time and money.

You will receive your total final score, a breakdown of how you did in each of the five domains, and a detailed explanation for every question in our database, telling you exactly why each option was correct or wrong. This way, you can pinpoint the areas in CySA+ which you need to improve and study further.

This course stays current and up-to-date with the latest release of the CompTIA CySA+ exam (CS0-002), and also provides a 30-day money-back guarantee if you are not satisfied with the quality of this course for any reason!

What you’ll learn
Take and pass the CompTIA CySA+ (CS0-002) certification exam

Are there any course requirements or prerequisites?
You should have a basic understanding of networks and network security
You should have read a book, watched a video series, or otherwise started studying for the CySA+ exam

Who this course is for:
Students preparing for the CompTIA CySA+ (CS0-002) Certification Exam

This Course Included

Threat and Vulnerability Management
Utilize and apply proactive threat intelligence to support organizational security and perform vulnerability management activities

Security Operations and Monitoring
Analyze data as part of continuous security monitoring activities and implement configuration changes to existing controls to improve security

Software and Systems Security
Apply security solutions for infrastructure management and explain software & hardware assurance best practices

Incident Response
Apply the appropriate incident response procedure, analyze potential indicators of compromise, and utilize basic digital forensics techniques

Compliance and Assessment
Apply security concepts in support of organizational risk mitigation and understand the importance of frameworks, policies, procedures, and controls

Jobs that use CompTIA CySA+

Security analyst
-Tier II SOC analyst
-Security monitoring

Threat intelligence analyst
Security engineer

Application security analyst
Incident response or handler

Compliance analyst
Threat hunter

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Question 1:
Which of the following would be used to prevent a firmware downgrade?

A. A. TPM
B. B. HSM
C. C. SED
D. D. Efuse

Correct Answer: D

Explanation
OBJ-4.2: eFUSE is an Intel-designed mechanism to allow software instructions to blow a transistor in the hardware chip. One use of this is to prevent firmware downgrades, implemented on some game consoles
and smartphones. Each time the firmware is upgraded, the updater blows an eFUSE. When there is a firmware update, the updater checks that the number of blown eFUSEs is not less than the firmware version
number. A self-encrypting drive (SED) uses cryptographic operations performed by the drive controller to encrypt a storage device’s contents. A trusted platform module (TPM) is a specification for hardware-based storage of digital certificates, cryptographic keys, hashed passwords, and other user and platform identification information. The TPM is implemented either as part of the chipset or as an embedded
function of the CPU. A hardware security module (HSM) is an appliance for generating and storing cryptographic keys. An HSM solution may be less susceptible to tampering and insider threats than
software-based storage.

Question 2
After 9 months of C++ programming, the team at Whammiedyne systems has released their new software application. Within just 2 weeks of release, though, the security team discovered multiple
serious vulnerabilities in the application that must be corrected. To retrofit the source code to include the required security controls will take 2 months of labor and will cost $100,000. Which
development framework should Whammiedyne use in the future to prevent this situation from occurring in other projects?

A. A. Agile Model
B. B. DevOps
C. C. Waterfall Model
D. D. DevSecOps

Correct Answer: D

Explanation
OBJ-3.4: DevSecOps is a combination of software development, security operations, and systems operations and refers to the practice of integrating each discipline with the others. DevSecOps approaches
are generally better postured to prevent problems like this because security is built-in during the development instead of retrofitting the program afterward. The DevOps development model incorporates
IT staff but does not include security personnel. The agile software development model focuses on iterative and incremental development to account for evolving requirements and expectations. The waterfall
software development model cascades the phases of the SDLC so that each phase will start only when all of the tasks identified in the previous phase are complete. A team of developers can make secure software using either the waterfall or agile model. Therefore, they are not the right answers to solve this issue.

Question 3:
Which of the following secure coding best practices ensures a character like < is translated into the &lt string when writing to an HTML page?

A. A. Output encoding
B. B. Error handling
C. C. Session management
D. D. Input validation

Correct Answer: A

Explanation
OBJ-2.2: Output encoding involves translating special characters into some different but equivalent form that is no longer dangerous in the target interpreter, for example, translating the < character into the &lt;
string when writing to an HTML page. Input validation is performed to ensure only properly formed data is entering the workflow in an information system, preventing malformed data from persisting in the database and triggering the malfunction of various downstream components. Improper error handling can introduce various security problems where detailed internal error messages such as stack traces, database dumps, and error codes are displayed to an attacker. The session management implementation defines the exchange mechanism that will be used between the user and the web application to share and continuously exchange the session ID.

Question 4
Which of the following tools is useful for capturing Windows memory data for forensic analysis?

A. A. dd
B. B. Memdump
C. C. Wireshark
D. D. Nessus

Correct Answer: B

Explanation
OBJ-4.4: The Memdump, Volatility framework, DumpIt, and EnCase are examples of Windows memory capture tools for forensic use. The dd tool is used to conduct forensic disk images. Wireshark is used for
packet capture and analysis. Nessus is a commonly used vulnerability scanner.

Question 5
Hilda needs a cost-effective backup solution that would allow for the restoration of data within a 24 hour RPO. The disaster recovery plan requires that backups occur during a specific timeframe each
week, and then the backups should be transported to an off-site facility for storage. What strategy should Hilda choose to BEST meet these requirements?

A. A. Create a daily incremental backup to tape
B. B. Create disk-to-disk snapshots of the server every hour
C. C. Conduct full backups daily to tape
D. D. Configure replication of the data to a set of servers located at a hot site


Correct Answer: A

Explanation
OBJ-5.2: Since the RPO must be within 24 hours, daily or hourly backups must be conducted. Since the requirement is for backups to be conducted at a specific time each week, hourly snapshots would not meet this requirement and are not easily transported since they are being conducted as a disk-to-disk backup. Replication to a hot site environment also doesn’t allow for transportation of the data to an off-site facility for storage, and replication would continuously occur throughout the day. Therefore, a daily incremental backup should be conducted since it will require the least amount of time to conduct. The tapes could be easily transported for storage and restored incrementally from tape since the last full backup was conducted.

SVC-19A Apple Service Fundamentals Exam

Topics for the Apple Service Fundamentals Exam (SVC-19A)

Learn about the Apple Service Fundamentals Exam (SVC-19A), and what sections and topics to expect.

What’s on the exam?
The Apple Service Fundamentals Exam (SVC-19A) is a computer-based knowledge test that Pearson VUE offers online. The test is open resource, and test takers should use Apple references and courses in ATLAS to help answer the exam items.

Successful completion of this exam fulfills the prerequisite requirement for Apple Certified iOS Technician (ACiT) 2019 certification and Apple Certified Mac Technician (ACMT) 2019 certification. You must successfully complete this exam before you take the Mac or iOS certification exams.

Exam summary
Number of sections: 5
Number of learning objectives: 34
Number of total items: 70
Passing score: 80 percent overall (at least 56 out of 70 items to pass)
Exam time limit: 2 hours

The exam starts with seven demographic questions. These questions aren’t scored, and they don’t count toward the exam’s two-hour time limit.
Two separately scored sections must be passed

The exam has two separately scored sections. Each must be passed to pass the entire exam. This is in addition to the overall passing score listed above. They are:

ESD Precautions (at least 10 out of 12 to pass)

Safety (at least 10 out of 12 to pass)

Sections and topics
Here are the sections and topics that the Apple Service Fundamentals Exam covers.

Customer Experience (23 items)
Identify the probing skills that result in getting good information from the customer.
Select good examples of reflecting and summarizing the customer’s answers in order to come to agreement on the issue.
Identify ways to properly position a repair so that the customer knows why it is necessary and is in agreement with the strategy.
Identify ways to position and recommend upgrades and attachments as part of an alternative service strategy.
Demonstrate how to tell a customer “no” while still offering alternatives.
List practical applications of the four cornerstones of adult learning.
Describe the effect of both complex technical language and oversimplified language.
Identify good examples of phrases to help set accurate customer expectations.
Describe the role of empathy in customer satisfaction.
Identify ways to avoid conflict by using genuine empathy.
Identify causes for conflict in an interaction.
Identify the five-step anger diffusion technique given a customer scenario.
Assess and explain the impact of nonverbal communication.

ESD Precautions (12 items)
Correctly identify ESD precautions.
Correctly identify the components of an ESD-compliant workstation.
Use the proper tools, equipment, and procedures to configure a workspace that minimizes or eliminates the occurrence of electrostatic discharge damage.
Correctly identify the effects of ESD damage on an integrated circuit.
Correctly identify common ESD myths and why they are not true.

Safety (12 items)
Identify those customer statements that describe potential safety issues.
Explain the importance of exercising special care when handling lithium-ion/polymer batteries.
Demonstrate the proper and safe handling of batteries and portable computer case assemblies with built-in battery.
Recognize and identify signs and symptoms of damaged batteries and portable computer case assemblies with built-in battery.
Respond to events involving embedded batteries.

Troubleshooting (8 items)
Identify the different stages of troubleshooting and service where diagnostic tools are useful.
List the components of clear, concise, and complete case notes.
Demonstrate basic troubleshooting and deductive reasoning skills
Use smart questioning techniques and first-level evaluation and isolation skills to identify issues as being generally hardware-based, software-based, educational, or environmental in nature.

Product Knowledge (15 items)
Identify the methods for backing up and restoring data on an Apple product.
List and understand basic iOS controls and navigation.
Identify the components of the default macOS user environment.
List Apple Watch controls and navigation.
Given a customer scenario, evaluate, isolate, and resolve an Apple ID-related issue.
List the steps to configure Continuity services in macOS and in iOS.
Describe how to configure a Bluetooth device in an Apple product.

Courses in ATLAS
To prepare for the Apple Service Fundamentals Exam, we suggest that you review courses in the Service Fundamentals subject area in ATLAS.

QUESTION 1
Technician Tommy is replacing a logic board on a Mac mini. Which of the following should he hold when handling the logic board?

A. Any components
B. The heat sinks
C. The connectors
D. The edges of the logic board

Correct Answer: D

QUESTION 2
Which of the following is a valid ESD safety precaution?

A. You should place ESD-sensitive circuits on top of metal work surfaces.
B. Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.
C. Do not wear polyester clothing while working on ESD sensitive components.
D. Always handle logic board by grasping the heat sinks.

Correct Answer: C

QUESTION 3
A computer service technician says, “I don’t use ESD precautions and have never had a problem.”
Which of the following is the correct response to this statement?

A. ESD damage may not appear immediately.
B. ESD happens only to inexperienced technicians.
C. ESD only occurs in very rare circumstances.
D. ESD damage is really not as bad as everyone thinks.

Correct Answer: C

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AZ-120 Planning and Administering Microsoft Azure for SAP Workloads Exam

The following exam guide shows the changes that were implemented on April 27, 2022 to the English language version of the exam.

Audience Profile
Candidates for this exam should be architects or engineers with extensive experience and knowledge of the SAP system landscape and industry standards that are specific to the initial migration or integration and the long-term operation of an SAP solution on Microsoft Azure.
Responsibilities for an architect or an engineer for Azure for SAP Workloads include making recommendations on services and adjusting resources as appropriate for optimal resiliency, performance, scale, provision, size, and monitoring.

Architects or engineers for Azure for SAP Workloads partner with cloud administrators, cloud database administrators, and clients to implement solutions.
A candidate for this exam should have extensive experience and knowledge of SAP applications: SAP HANA, S/4HANA, SAP NetWeaver, SAP BW/4HANA, OS servers for SAP applications and databases, Azure portal, Azure Marketplace, Azure Resource Manager templates (ARM templates), virtualization, cloud infrastructure, storage structures, high availability design, disaster recovery design, data protection concepts, and networking.

For this exam, we strongly recommend that you have an Azure Administrator Associate or Azure Solutions Architect Expert certification, in addition to SAP certifications.

Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
NOTE: Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Migrate SAP workloads to Azure (25–30%)

Identify requirements for target infrastructure
• estimate target database size
• determine supportability of operating systems and databases in Azure
• estimate compute, storage, and network requirements for the target database
• determine target SAPS by using Early Watch Alert (EWA) reports or Quick Sizer
• assess constraints imposed by subscription models and quota limits
• evaluate licensing and pricing across SAP tiers
• evaluate components, such as Azure Data Factory, Data Lake, Microsoft Power BI, and SAP Cloud
• specify a Microsoft support option for SAP on Azure

Design and implement identity and access for SAP workloads
• design and implement access control and authorization for SAP workloads
• design and implement authentication for SAP workloads
• manage access permissions to SAP systems

Design and implement an SAP migration strategy

• choose a migration scenario (lift-and-shift, lift-shift-migrate, lift-shift-migrate to HANA) or greenfield
• choose migration methods
• configure storage to support migration
• implement an SAP migration

Design and implement an infrastructure to support SAP workloads (25–30%)


Design and implement a compute solution for SAP workloads
• specify a compute platform (Azure Virtual Machines versus HANA Large Instances [HLIs])
• configure Azure VM Extension for SAP
• configure Accelerated Networking
• configure VMs for Availability Sets
• configure VMs for Availability Zones
• deploy an OS by using an Azure Marketplace image
• create and deploy a custom image
• automate deployment by using ARM templates
• connect to an Azure HLI
• configure license registration for an Azure HLI
• configure and apply operating system updates to an Azure HLI
• configure a snapshot

Design and implement a network topology for SAP on Azure Virtual Machines or Azure HLI

• design and configure proximity placement groups
• define zones and subnets
• design for latency considerations
• design for network security
• design and implement networking for Azure HLI
• plan for the use of Azure ExpressRoute (FastPath versus Direct)
• optimize networking to minimize latency between/within SAP tiers
• configure routing for Azure HLI
• design and configure load balancing for a reverse proxy

Design and implement a storage solution for SAP on Azure Virtual Machine or Azure HLI

• specify an appropriate storage option (Managed, Premium, Ultra disk, SOFS with Storage Spaces Direct [SSD], Azure NetApp Files, Azure shared Disks)
• specify when to use disk striping and simple volumes
• design for security considerations for storage
• design for data protection considerations
• design and implement caching for disks
• configure Write Accelerator
• configure encryption

Design and implement high availability and disaster recovery (HA/DR) (20–25%)


Design a high availability and disaster recovery solution for SAP on Azure Virtual Machine or Azure HLI

• design an Azure Site Recovery strategy for SAP workloads
• design HANA System Replication/SQL Server Always On/Oracle Data Guard
• design an availability set and availability zone strategy for SAP workloads
• design load balancing for SAP HA or database HA
• design for regional considerations
• design for service-level agreement (SLA) considerations

Implement high availability and disaster recovery

• configure STONITH
• configure database-level replication, including HANA System Replication, SQL Server AlwaysOn, and Oracle Data Guard
• configure fencing/Stonith Block Device (SBD)
• configure Azure Site Recovery
• configure storage-level replication for SAP Central Services
• configure load balancing for SAP HA or database HA
• configure clustering
• configure and validate backups
• perform backup and restore
• test disaster recovery
• automate deployment by using SAP deployment automation framework on Azure

Maintain SAP workloads on Azure (15–20%)
Optimize performance and costs
• optimize performance and cost of SAP HANA virtual hardware and Azure HLI
• optimize performance and cost by using SAP HANA Hardware and Cloud Measurement Tools (HCMT)
• measure/reduce network latency between SAP servers and clients
• optimize network performance and bandwidth costs
• optimize performance and cost of SAP application servers
• m performance by using the SAPS benchmark tool
• configure snoozing
• resize VMs
• optimize storage costs
• optimize an SAP workload on Azure by using Azure Advisor

Monitor SAP on Azure

• monitor SAP workloads by using Azure Monitor for SAP Solutions
• monitor SAP workloads by using Log Analytics
• monitor networking

AZ-120 Planning Administering Microsoft Azure -SAP Workloads

 All unique Questions with explanations based on AZ-120: Planning and Administering Microsoft Azure for SAP Workloads

Candidates for this exam should be architects or engineers with extensive experience and knowledge of the SAP system landscape and industry standards that are specific to the initial migration or integration and the long-term operation of an SAP solution on Microsoft Azure.

A candidate for this exam should have extensive experience and knowledge of SAP applications: SAP HANA, S/4HANA, SAP NetWeaver, SAP BW/4HANA, OS servers for SAP applications and databases, Azure portal, Azure Marketplace, Azure Resource Manager templates (ARM templates), virtualization, cloud infrastructure, storage structures, high availability design, disaster recovery design, data protection concepts, and networking.

Migrate SAP Workloads to Azure (25–30%)
Design and Implement an Infrastructure to Support SAP Workloads (25–30%)
Design and Implement High Availability and Disaster Recovery (HA/DR) (20–25%)
Maintain SAP Workloads on Azure (15–20%)

Prerequisites
Before attending this course, students should have:
Hands-on experience with Azure IaaS and PaaS solutions, including VM, VNet, Load Balancers, Storage (Blob, Files, Disks).
Understanding of on-premises and cloud virtualization technologies, including: VMs, virtual networking, and virtual hard disks.
Understanding of network configuration, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies.
Understanding of Active Directory concepts
Experience with Linux/Unix environments.
Solid knowledge of SAP Applications, SAP HANA, S/4HANA, SAP NetWeaver, SAP BW, OS Servers for SAP Applications and Databases.
Understanding of SAP HANA deployment and configuration.
Hands-on experience with SAP HANA administration.
Prerequisite Courses (or equivalent knowledge and hands-on experience):
AZ-104 Azure Administrator
Knowledge of SAP products such as SAP HANA or SAP NetWeaver

What you’ll learn
Migrate SAP Workloads to Azure
Design and Implement an Infrastructure to Support SAP Workloads
Design and Implement High Availability and Disaster Recovery (HA/DR)
Maintain SAP Workloads on Azure

Are there any course requirements or prerequisites?
Migrate SAP Workloads to Azure
Design and Implement an Infrastructure to Support SAP Workloads
Design and Implement High Availability and Disaster Recovery
Maintain SAP Workloads on Azure.

Who this course is for:
you have an Azure Administrator Associate or Azure Solutions Architect Expert certification

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PL-900 Microsoft Power Platform Fundamentals Exam

Exam PL-900: Microsoft Power Platform Fundamentals
Languages: English, Spanish, German, Chinese (Simplified), French, Korean, Japanese, Portuguese (Brazil), Russian, Arabic (Saudi Arabia), Chinese (Traditional), Italian
Retirement date: none


This exam measures your ability to describe the business value of Power Platform; identify the core components of Power Platform; demonstrate the capabilities of Power BI; describe the capabilities of Power Apps; demonstrate the capabilities of Power Automate; and demonstrate the business value of Power Virtual Agents.

Skills measured
The English language version of this exam was updated on April 29, 2022. Please download the exam skills outline below to see what changed.

Describe the business value of Power Platform (20-25%)
Identify the core components of Power Platform (10-15%)
Demonstrate the capabilities of Power BI (20-25%)
Describe the capabilities of Power Apps (25-30%)
Demonstrate the capabilities of Power Automate (10-15%)
Demonstrate the business value of Power Virtual Agents (5-10%)

The following exam guide shows the changes that were implemented on April 29, 2022 to the English language version of the exam.

Audience Profile
Candidates for this exam aspire to improve productivity by understanding the capabilities of the Microsoft Power Platform, automating basic business processes with Power Automate, performing basic data analysis with Power BI, acting more effectively by creating simple Power Apps experiences, and creating powerful chatbots by using Power Virtual Agents.

Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

NOTE: Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Describe the business value of Microsoft Power Platform (15202025%)

Describe the business value of Microsoft Power Platform services

analyze Gain insights into data by using Power BI
act Build applications quickly by usingwith Power Apps
• build solutions that use Microsoft Dataverse
• create flowsAutomate processes by using Power Automate
• use connectors to access services and data
• create powerful chatbots by using a guided, no-code graphical interfacethe Power Virtual Agents web app and Power Virtual Agents in Microsoft Teams

Describe the business value of extending business solutions by using Microsoft Power Platform
• describe how Dynamics 365 apps can accelerate delivery of Microsoft Power Platform business solutions
• describe how Microsoft Power Platform apps work together with Dynamics 365 apps
• describe how Microsoft Power Platform business solutions can be used by Microsoft 365 apps including Microsoft Teamsand services
• describe how to use Microsoft Power Platform solutions with Microsoft Teams
• describe how Microsoft Power Platform business solutions can consume Microsoft 365 services
• describe how Microsoft Power Platform business solutions can consume Microsoft Azure services including Azure Cognitive Services
• describe how Microsoft Power Platform business solutions can consume third-party apps and services
• describe use cases for AppSource
• describe how Microsoft Power Platform apps work together


Describe Microsoft Power Platform administration and security

• describe how Microsoft Power Platform implements security including awareness of Microsoft Dataverse security roles, Azure Identity Services, and Access Management (IAM)
• describe how to manage apps and users
• describe environments
• describe where to perform specific administrative tasks including Microsoft Power Platform Admin center and, Microsoft 365 admin center
• describe Data Loss Prevention (DLP)data policies
• describe how the platform Microsoft Power Platform supports privacy and accessibility guidelines
• describe Microsoft Power Platform privacy and accessibility capabilities
• describe Microsoft Power Platform governance capabilities


Identify the core components of Microsoft Power Platform (15102015%)

Describe Microsoft Dataverse
• describe the Power Apps user experiencedifference between databases and Dataverse
describe the differences between Dataverse and Dataverse for Teams
• describe tables, columns, and relationships
• describe use cases for solutions
• describe use cases and limitations of business rules
• describe the Common Data Model (CDM)

• describe how to use common standard tables to describe people, places, and things

Describe Connectors

• Desscribe the native Dataverse connection experience
• describe triggers including trigger types and where triggers are used
• describe actions
• describe licensing options for connectors including standard or premium tier
• identify use cases for custom connectors

Describe AI Builder

• identify the business value of AI Builder
• describe models including business card reader, detection model, form processing model, and prediction model
• describe how the Power Apps and Power Automate can consume AI Builder data

Demonstrate the capabilities of Power BI (15202025%)

Identify common Power BI components
• identify and describe uses for visualization controls including pie, bar, donut, and scatter plots and KPIs
• describe types of filters
• describe the Power BI Desktop Reports, Data, and Model tabs
• describe uses for custom visuals including charts or controls
• compare and contrast dashboards and workspaces

• compare and contrast Power BI Desktop and Power BI Service
• compare and contrast dashboards, workspaces, and reports
• describe the Power BI security model

Connect to and consume data
• connect to and combine data from multiple sources including Microsoft Excel
• describe how to use Power Query to clean and transform
dataCombine multiple data sources
• clean and transform data
• describe and implement aggregate functions
• identify available types of data sources including Microsoft Excel
• describe use cases for shared datasets
• describe use cases for template apps and template apps and how to consume each
• describe options for viewing Power BI reports and dashboards


Build a basic dashboard using Power BI

design Create a Power BI report
create a Power BI dashboard
• design data layout and mapping
• publish and share reports and dashboards

Demonstrate the capabilities of Power Apps (15-2025-30%)

Identify common Power Apps components
• describe differences between canvas apps and model-driven apps
• describe portal apps
• identify and describe types of reusable components including canvas component libraries and Power Apps Component Framework (PCF) components

• describe use cases for formulas

Build a basic canvas app

• describe types of data sources
• connect to data by using connectors
• create an app from data
• combine multiple data sources
• use controls to design the user experience
• describe the customer journey
• publish and share an app

Describe Power Apps portals

• create a portal by using a template
• describe common portal customizations
• identify differences in portal behavior based on whether a user is authenticated
• apply a theme to a portal


Build a basic model-driven app
• create a model-driven app from tablesAdd tables to app navigation
• modify forms
create and modify and views
• publish and share an app

Demonstrate the capabilities of Power Automate (15102015%)

Identify common Power Automate components
• identify flow types including cloud, desktop, and business process flows
• describe use cases for flows and available flow templates
• describe how Power Automate uses connector triggers and actions
• describe loops and conditions including switch, do until, and apply to each
• describe expressions
• describe use cases for approvals
• describe the Power Automate apps including Power Automate Desktop, Power Automate mobile, and Power Automate portal

Build a basic cloud flow
• create a flow by using the buttonan instant, automated, or scheduled flow template
• modify a cloud flow
• modify a flow
• use flow controls to perform data operations
• run a flow
modify a flowRun a cloud flow

Demonstrate the capabilities of Power Virtual Agents (10-155-10%)

Describe the capabilities of Power Virtual Agents capabilities in Microsoft Teams

• describe use cases for Power Virtual Agents within Microsoft Teams
• describe where you can publish chatbots
• describe topics, entities and actions
• describe message nodes, question nodes, conditions, trigger phrases, and the authoring canvas
• identify common pre-built entities

Build and publish a basic chatbot

• create a chatbot
• create a topic
• call an action
test Launch a Power Automate flow from a chatbot
• publish a chatbot
• monitor chatbot usage
• monitor chatbot performance

QUESTION 1
This question requires that you evaluate the underlined text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A
customer goes through the process of restoring the previous version of the app. In the Version tab for the app,
you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select ”’?No change is needed.”’? If the statement is
incorrect, select the answer choice that makes the statement correct.

A. No change is needed.
B. one
C. three
D. four

Answer: C

QUESTION 2
A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need to ensure that users can access data from mobile devices.
Which app should users install?

A. Dynamics 365 Remote Assist
B. Dynamics 365 Finance
C. Dynamics 365 Business Central
D. Dynamics 365 for Phones

Answer: D

QUESTION 3
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?

A. Dynamics 365 Connector
B. Microsoft SharePoint
C. Microsoft Azure Storage
D. Common Data Service

Answer: B

QUESTION 4
A distribution company has multiple warehouses.
Tax rates charged on sales orders need to be calculated based on locality and region.
You need to recommend a cost-effective solution that can be implemented quickly.
What should you recommend?

A. Check AppSource for a tax add-on.
B. Create alerts in Dynamics 365 Finance for tax table changes.
C. Implement the Common Data Model.
D. Run a Power BI report.
E. Write scripts and code tax updates.

Answer: B

QUESTION 5
You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Microsoft Power Apps
B. Azure Active Directory
C. Power Automate
D. Azure Machine Learning
E. Microsoft Power BI

Answer: A,C,E

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MB-700 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect Exam

Exam MB-700: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect
Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: architect solutions; define solution strategies; manage implementations; and manage testing.


Skills measured
The English language version of this exam was updated on April 22, 2022. Please download the exam skills outline below to see what changed.

Architect solutions (20-25%)
Define solution strategies (35-40%)
Manage implementations (20-25%)
Manage testing (10-15%) )

The following exam guide shows the changes that were implemented on April, 2022 to the English language version of this exam.

Audience Profile
Candidates for this exam are Microsoft Dynamics 365 professionals who advise stakeholders and translate business requirements into secure, scalable, and reliable solutions.

Candidates should have knowledge of all the Dynamics 365 apps ecosystem and Microsoft Power Platform. They must have deep understanding of Finance and Operations appsDynamics 365 Finance, Dynamic 365 Supply Chain Management, Dynamics 365 Commerce, and Dynamics 365 Project Operations. In addition, they have extensive domain knowledge in one or more industry verticals. This role requires understanding how decisions in each area affects the overall solution.

Skills Measured
NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

NOTE: Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Architect solutions (25-30 20-25%)
Gather requirements

• identify operational and organizational challenges that may affect a business
• identify existing business processes and opportunities to optimize business processes
• gather information about expected transaction volume
• categorize business requirements and perform gap fit analyses
• review and validate business requirements throughout the solution lifecycle

Define the solution architecture

• map business requirements to functional components
• evaluate whether to build versus buy for selected business requirements
• identify opportunities to integrate other Microsoft technologies
• select solution design patterns
• select the appropriate tools to implementation tools including LCS and Azure DevOps
• describe the Success by Design process
• create solution architecture diagrams

Describe and document the solution blueprint

• define an organization and organization locations including intercompany information
• define an organization including company information, locations, and structure
• document the implementation timeline including roll-out strategies
• define the business process catalog and document solution gaps
• define instances, environments, and solution components
• develop a disaster recovery strategy
• identify required integration and interface details
• define required business intelligence and reporting components

• identify required security roles

Define solution strategies (25-3035-40%)
Select a deployment strategy

• develop a change management and adoption processprocess to manage solution code and deployment
• select a deployment model and identify instances and environments required for the selected deployment model
• describe the One Version strategy for Dynamics 365 One Version strategy and the effects of One Version on solutions
• segment solution development and delivery into logical phases
• provide alternative methodologies and approaches for deploying modifications
• determine solution maintenance cadence and timelines
• identify upgrade scenarios and select appropriate tools

Define an application lifecycle management (ALM) strategy

• define a code management and data flow strategy
• define a Microsoft Power Platform solution management strategy
• determine which build automation capabilities to implement
• define a roll-back strategy for Finance and Operations apps and Power Platform solutionssolution code and data

Determine a data management strategy

• differentiate between transactional and historical data
• define data quality and data validation process
• define data cleansing and transformation strategies
• define data dependencies
• develop a data migration strategy for master, transactional, reference, parameter, and document data entities
• develop data cut-over and data retention plans

Define the security architecture

• differentiate between Azure, Dynamics 365, and infrastructure security
• describe Azure and infrastructure security-related elements
• describe use cases for and capabilities of record-level and role-based security in Dynamics 365

Define the integration architecture

• select an integration pattern including OData, Microsoft Power Platform, Batch Data API, Azure Data Lake,
Business events, and Dual-write
• identify required integration and interface details
• design integrations
• define an integration testing strategy


Define the business intelligence and reporting architecture

• gather business intelligence and reporting requirements
• define data sources required to meet business intelligence and reporting requirements
• select appropriate business intelligence and reporting tools including Power BI, organizational workspaces, financial reports, SQL Server Reporting Services (SSRS), and the Electronic Reporting tool
• define printing requirements including Print management, Document Routing Agent (DRA), modern report design layout templates, check printing, and label printing


Manage implementations (25-3020-25%)
Describe Lifecycle Services (LCS) tools
• understand the use cases and capabilities of different LCS tools
• understand the use cases and capabilities of Business Process Modeler (BPM)
• understand the use cases and capabilities of LCS Methodologies
• create a usage profile to describe current or projected usage
• describe uses cases and capabilities for LCS downloadable tools

Manage interactions with FastTrack

• identify the value proposition for FastTrack
• identify FastTrack engagement types and personnel roles
• describe typical types of FastTrack workshops scoping and the inputs for each workshop
• describe go-live checklist elements

Determine support options

• develop a support plan and strategy
• define post-go-live support plans including response times and service-level agreements (SLAs)
• describe use cases and capabilities for the LCS Support tool

Determine licensing requirements
• determine the types of licenses required
• estimate the number of licenses required by using the License Sizing estimator
• describe the process for estimating ongoing software licensing costs

Manage testing (10-15%)

Define a testing strategy

• define a testing strategy that includes all required types of testing
• define a regression testing strategy
• identify opportunities for automated testing
• review use cases and test coverage for all business scenarios
determine when to use RSAT versus SysTest framework versus Postman versus ATL and other toolsDetermine when to use RSAT, SysTest, Postman, ATL, Azure DevOps Test Plans, and other tools

Define a performance testing strategy

• define performance goals and requirements
• identify performance monitoring and testing tools
• define performance benchmarks and success criteria
• design a performance and load testing strategy
• troubleshoot performance issues

QUESTION 1
An organization is planning a new Dynamics 365 Finance + Operations (on-premises) implementation.
The business process demands a huge volume of transactions to be imported during peak hours. Users can
always access the system.
You need to do proper hardware sizing to ensure expected performance.
Which two factors should be considered for sizing? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. user profile management
B. business process optimization
C. deadlock log evaluation
D. crash dump analysis
E. transaction characterization

Answer: B,E

QUESTION 2
A company uses Dynamics 365 Business Central.
The company identifies the following issues:
Users report they cannot perform planning and dispatching of service orders or track bills of material in the system.
The finance department says that licensing costs are higher than budgeted.
You need to recommend a solution to address the issues.
What should you recommend?

A. Use the Lifecycle Services business process modeler to create service order management and manufacturing tasks in the BPM Library.
B. Perform a fit-gap analysis. Implement service order management and manufacturing business processes and license changes.
C. Configure all users as Business Central Premium users.
D. Ensure that the service order management and manufacturing processes steps are documented in a flow chart.
E. Configure all users as Business Central Essentials users.

Answer: B

QUESTION 3
A holding company with three independently managed and operated subsidiaries is implementing Dynamics 365 Finance.
The company needs to ensure the restriction of data for each company from subsidiary counterparts.
You need to determine an organization structure.
Which structure should you recommend?

A. single legal entity with security policies
B. separate legal entities
C. single legal entity with custom business unit financial dimension
D. single entity that consolidates legal entities
E. single legal entity with default business unit financial dimension

Answer: B

QUESTION 4
Note: This question is part of a series of questions that present the same scenario. Each question in
the series contains a unique solution that might meet the stated goals. Some question sets might have
more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these
questions will not appear in the review screen.
A company with multiple legal entities implements Dynamics 365 Finance.
You need to recommend options to ensure that you can provide customized financial reporting across the legal entities.
Solution: Create separate business units.
Does the solution meet the goal?

A. Yes
B. No

Answer: A

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HQT-0050 Hitachi Data Systems Qualified Associate – Storage Concepts Exam

Exam Type
Qualification Format Non-proctored, open-book exam
Credential Hitachi Vantara Qualified Associate -Storage Concepts
Validity 3 years
Delivery Kryterion Webassessor System
Questions 35
Passing Score 65%
Duration 60 minutes

This vendor-neutral test will validate that the successful candidate has knowledge of storage technology and concepts. The test covers data management and storage systems, components and technologies, networking, business continuity and replication, virtualization, file-and-content management, performance and protocols.

Test Objectives
Section 1
Storage system data1.1Describe the different types of data.
1.2 Explain a storage system’s view of data.

Section 2
Storage architecture and protocols
2.1 Identify the major components of a storage system.
2.2 Identify different RAID technologies.

Section 3
Storage networking3.1Describe networking components.
3.2 Describe network topologies.
3.3Describe the SAN architecture.
3.4 Describe the NAS architecture.

Section 4
Business continuity and replication
4.1Describe data backup and data replication concepts.
4.2 Identify in-system replication techniques and benefits.
4.3 Identify remote-replication techniques and benefits.
4.4 Describe data center replication strategies.

Section 5
Virtualization5.1Identify storage virtualization techniques.
5.2 Describe tiered-storage environments.
5.3 Describe thin-provisioning concepts.
5.4 Identify storage and cache logical-partitioning techniques.

QUESTION: No: 1
Which three Fibre Channel topologies are used in SAN implementations? (choose three.)

A. arbitrated loop
B. physical
C. switched fabric
D. point-to-point
E. logical

Answer: A,C,D

QUESTION: No: 2
What is a Host Bus Adaptor (HBA)?

A. A compact optical device that connects to switches and transmits and receives data.
B. A device that connects multiple computers together to form a network segment.
C. A non-volatile data storage device.
D. A Fibre Channel interface that connects a computer to a storage network.

Answer: D

QUESTION: No: 3
What are two benefits of using snapshots as part of an in-system replication solution? (Choose two.)

A. Snapshots provide storage-efficient copies of the data.
B. Snapshots create a physical clone of the data.
C. Volumes are restored faster from snapshot copies.
D. Snapshots provide point-in-time data copies.

Answer: A,D

QUESTION: No: 4
What are two characteristics of array-based asynchronous remote replication? (Choose two.)

A. It supports server performance under load.
B. It is installed and run on a server.
C. It can be implemented over a WAN.
D. It does not ensure data consistency.

Answer: A,C

QUESTION: No: 5
When using IP to transfer data over a network, which protocol re-combines IP packets into the correct order to re-create the message sent from the source?

A. FCIP
B. iFCP
C. UDP
D. TCP

Answer: D

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2V0-41.20 Professional VMware NSX-T Data Center Exam

Description
2V0-41.20 Professional VMware NSX-T Data Center Exam Test

The exam VCP-NV certification proves you can transform the economics of network and security operations for your company. VCP-NV certification validates your ability to install, configure, and administer NSX virtual networking implementations, regardless of the underlying physical architecture. As VMware technology provides for conducting the IT services over common infrastructure, data center in Cloud and on mobiles by server and desktop virtualization software.VMware gives plenty of certifications that help you to express and prove the proficiencies in the field

VMware 2V0-41.20 Exam Details :
Exam Name – Professional VMware NSX-T Data Center
Exam Code – 2V0-41.20
Duration – 135 minutes
Number of Questions – 70
Passing Score – 300 / 500
Schedule Exam – PEARSON VUE

Exam Topics covered as per syllabus Vmware exam 2V0-41.20 :-
1 – Architecture and Technologies
2 – Products and Solutions
3 – Planning and Designing
4 – Installing, Configuring, and Setup
5 – Performance-tuning, Optimization, and Upgrades
6 – Troubleshooting and Repairing
7 – Administrative and Operational Tasks

The Professional VMware NSX-T Data Center exam (2V0-41.20) which leads to VMware Certified Professional – Network Virtualization certification.VMware certification 2V0-41.20 exam is an important IT Career certification exam.

I have prepared this practice test course for all those candidates who are planning of taking Professional VMware NSX-T Data Center Exam in near future.

Are you looking for NSX-T 3.0 Training? Do you want to learn from an experienced trainer who makes complex concepts simple and easy to understand?

I am a VMware Certified Instructor who has taught thousands of hours of live training directly for VMware. Most lectures in this course are 5 – 15 minutes long. A few deeper topics are slightly longer. This course gives you a complete understanding of NSX-T concepts. So join me in becoming an NSX Guru today!

VMware NSX is the most disruptive network technology in recent memory. Demand for employees who understand NSX will continue to grow as the product reaches maturity. This course is designed to help you understand all of the concepts behind NSX-T 3.0. We’ll start at the very beginning, and learn basic networking. If you are a vSphere Administrator with a limited networking background this will be very helpful.

NSX-T 3.0 will be covered in a few different sections. First we’ll learn the basics about NSX-T 3.0 objects, and differentiate the Management, Control, and Data Planes. From there we’ll dig deep into switching and routing functions within NSX-T 3.0. We’ll also cover security, and how NSX can provide microsegmentation.

This course will also help you prepare for the VMware VCP-NV 2V0-41.20 exam. The new VCP-NV 2021 Certification can be achieved by passing the NSX-T 3.0 exam that this course is based on. In order to take the VCP-NV exam you will need to complete some course requirements from VMware as well. Be sure to check those out as you prepare to get certified.
Who this course is for:

This network virtualization course is meant for system administrators and network engineers who need to understand how VMware NSX-T works.
Anyone planning to take the VCP Network Virtualization exam (2V0-41.20)

QUESTION: 1
An NSX administrator noticed that the nsxcli command times out after 600 secs of idle time. Which CLI command disables the nsxcli time out value on NSX Manager?

A. set cli-timeout 0
B. set cli-timeout enabled
C. set cli-timeout disabled
D. set cli-timeout 1

Answer: A

QUESTION: 2
An NSX administrator is configuring the KVM hypervisor host as a transport node and
wants to apply the Failover Order as a NIC teaming policy. Which profile allows the
administrator to configure the NIC Teaming policy as Failover Order?

A. N-VDS/VDS Profile
B. Transport Node Profile
C. Host Switch Profile
D. Uplink Profile

Answer: D

QUESTION: 3
Which two choices are prerequisites to configure NSX-T on VDS? (Choose two.)

A. MTU 1500
B. MTU 1400
C. vSphere Distributed Switch 6.5
D. vSphere Distributed Switch 7.0
E. MTU 1600

Answer: D, E

QUESTION: 4
Which command is used to display the network configuration of the Tunnel Endpoint (TEP) IP on a bare metal transport node?

A. ifconfig
B. tcpdump
C. debug
D. ipconfig

Answer: A

QUESTION: 5
Which three steps are required to create an IPsec VPN tunnel? (Choose three.)

A. Create an IPsec service.
B. Add a local endpoint.
C. Configure an IPsec session.
D. Configure a distributed firewall policy.
E. Add a logical switch.

Answer: A, B, C

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820-605 CSM Cisco Customer Success Manager Exam

Duration: 120 minutes
Languages: English
Associated certification : Cisco Customer Success Manager Specialist

Exam overview
This exam tests a candidate’s knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.

Exam Description:
The Cisco Customer Success Manager v2.0 (CSM 820-605) is a 90-minute exam associated with the Customer Success Manager Certification. This exam tests a candidate’s knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

15% 1.0 Customer Success Industry

1.1 Explain the key drivers creating the need for Customer Success
1.6 Explain different IT purchasing and consumption models
1.6.a Software licensing
1.6.b Service subscriptions
1.6.c Enterprise agreements
1.6.d CapEx vs OpEx

1.7 Identify the key metrics for customer success 1.7.a Leading indicators
1.7.b Lagging indicators

1.8 Explain the financial implication of the following metrics 1.8.a Churn
1.8.b Expand
1.8.c Renewal (MRR, ATR, LTV, ACV)

1.9 Describe customer engagement models based on customer segmentation
1.9.a High touch
1.9.b Virtual touch
1.9.c Digital touch

1.10 Describe the objectives of the Customer Success Manager

2.1 Identify the product or solution purchased
2.2 Identify key stakeholder roles
2.3 Validate the desired business outcome based on information obtained from key stakeholders
2.4 Identify critical success factors to connect to business outcomes

2.5 Analyze the account baseline to identify gaps 2.5.a Tools
2.5.b Process
2.5.c People

2.6 Analyze a customer health score 2.6.a Product Usage
2.6.b Product Quality
2.6.c Customer Sentiment
2.6.d Customer Financials

2.7 Describe the common elements of a customer success plan

2.8 Explain the purpose of targeted use cases

2.9 Identify the individuals and responsibilities within a RACI

2.10 Explain how outcomes, Key Performance Indicators (KPI) and metrics contribute to customer value achievement

3.1 Identify types of customer barriers 3.1.a Business
3.1.b Operational
3.1.c Technical
3.1.d Corporate Culture

3.2 Describe sources used to identify customer barriers 3.2.a Tools (telemetry, consumption data)
3.2.b Process
3.2.c People

3.3 Identify customer barriers 3.3.a Observation
3.3.b Conversation
3.3.c Data

3.4 Identify actions that impact time to value for common customer barriers 3.4.a Stalled or prolonged implementation
3.4.b Loss of a project sponsor
3.4.c Lack of product features
3.4.d Product quality or performance issues
3.4.e Product is not the right fit for the customer

4.1 Explain the elements of customer onboarding 4.1.a Deployment planning
4.1.b Priority success focus
4.1.c Timeline to value
4.1.d Feature matrix utilization

4.2 Explain the purpose of essential customer management activities 4.2.a Customer and industry observations
4.2.b Customer conversations and interactions
4.2.c Account data and scoreboard review
4.2.d Capturing moments of success
4.2.e Success Plan review

4.3 Explain communication needs of stakeholders 4.3.a Customer Executive
4.3.b Account Manager
4.3.c Customer User
4.3.d Services
4.3.e Business Unit

4.4 Describe the Quarterly Success Review process

4.5 Identify outcomes from a Quarterly Success Review

4.6 Identify opportunities for customers to act as advocates

5.1 Describe types of expand opportunities 5.1.a Additional features
5.1.b New use cases
5.1.c Additional User groups
5.1.d New solutions
5.1.e Change management services

5.2 Identify potential expansion opportunities across the customer lifecycle from a customer success plan

5.3 Create an adoption campaign to identify expand opportunities

5.4 Update customer success plan with expand opportunities

5.5 Explain the elements of a renewal risk analysis

5.6 Create mitigation plans that address risk factors

1.2 Define customer success (expected and unexpected value)

1.3 Explain the customer lifecycle journey

1.4 Compare customer success, customer support and sales

1.5 Explain the value proposition for customer success 1.5.a Vendor
1.5.b Customer

25% 2.0 Success Plan Creation
25% 3.0 Barrier Management
20% 4.0 Customer Success Management
15% 5.0 Expand Opportunities and Renewal

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QUESTION 1
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?

A. Service organizations must evolve from a ”’?break fix”’? business model to proactive and pre-emptive services
that help prevent problems for customers before they arise and accelerate solution adoption. The CSM
advises and professional services team on the best services to position.

B. IT budgets are shifting to line of business decision makers who want to understand the business outcomes
from technology investments before they purchase. The CSM supports sales with use cases and
testimonials for proposed solutions.

C. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel
subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the
customer’s business outcomes are achieved with the shortest time to value.

D. The accelerated pace of innovation in the era of the Internet of Things confuses many customers. A CSM
helps sales position the right technologies that will accelerate success for their business.

Answer: C

QUESTION 2
Which list of components of a Customer Success Quarterly Success Review is common?

A. results from prior quarter, product roadmap, proposed marketing new products, and confirm goals for the next quarter
B. results from prior quarter, agreed actions completed, benchmarking with the market, and confirm goals for next quarter
C. results from prior quarter, services delivered, issues and open services cases, and confirm goals for next quarter
D. results from prior quarter, cover roadmap and promote new products, and confirm goals for next quarter

Answer: B

QUESTION 3
Which definition of customer success is true?

A. It is the business methodology of ensuring that customers achieve their expected and unexpected
outcomes while using your product or service.

B. It is a business methodology for increasing recurring revenues by minimizing the risk of churn while driving
adoption and expansion.

C. It is the business methodology of ensuring that customers are always on the latest software releases and
subscription contracts so that they can focus on the core business activities that make them successful.

D. It is a measure of the Net Promoter Score that results from a disciplined engagement of sales, services,
marketing, and customer success teams working seamlessly to deliver a positive experience for the customer.

Answer: B

QUESTION 4
Which statement describes the difference between customer success and customer sales?

A. Customer sales is about selling solutions to meet business needs. Customer success is about getting
customers to utilize those solutions to get the value they intended.

B. Customer sales is about getting customers to utilize their solutions to get the value they intended.
Customer success is about making sure the customer deploys the solution within an effective timeline.

C. Customer sales is about getting customers to utilize their solutions to get the value they intended.
Customer success is about expanding the customer’s portfolio.

D. Customer sales is about selling solutions to meet business needs. Customer success is about finding
product opportunities for sales as the customer utilizes their current solution.

Answer: A

QUESTION 5
Which two outcomes are the goals of the initial customer meeting to onboard the customer into customer success? (Choose two.)

A. completion of customer training
B. confirmation of customer business outcomes
C. review of product roadmap
D. scheduling of Quarterly Success Review
E. agreement of key stakeholders

Answer: B,D



 

AZ-900 Microsoft Azure Fundamentals Exam

Sections
1. Mixed Questions
2. Describe Cloud Concepts
3. Describe Core Azure Services
4. Describe core solutions and management tools on Azure
5. Describe general security and network security features
6. Describe identity, governance, privacy, and compliance features
7. Describe Azure cost management and Service Level Agreements

Want to test your exam readiness for the Microsoft Azure Fundamentals Certificate (AZ 900) to gain the confidence to pass your certification exam? Then these ultimate sets of practice exams are for you!

Updated questions as per actual exam format
Single Select option – Select one option from the provided options
Multiple Select options – Select multiple options from the provided options
Dropdown select – This question requires you to select the correct option from the dropdown
Correct the Statement – Validate if the option provided in the statement is correct, if not, select the correct option from the provided options
Drag n Drop – This question requires you to drag the appropriate term from the column on the left to its description on the right
For all questions, I have updated the explanations with more details, diagrams, and links to improve your learning experience.

Published AZ-900 practice course with 4 Sets of practice tests
Azure Fundamentals exam is an opportunity to prove knowledge of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. Candidates should be familiar with the general technology concepts, including concepts of networking, storage, compute, application support, and application development.

AZ-900 Exam will measure your skills based on the following four skills
Cloud Concepts (20-25%)
Core Azure Services (15-20%)
Core solutions and management tools on Azure (10-15%)
General security and network security features (10-15%)
Identity, governance, privacy, and compliance features (20-25%)
Azure cost management and Service Level Agreements (10-15%)

Balanced number of random questions to cover each category

Questions are as per actual exam format including single select, multi-select, drop down, yes/no, drag-n-drop & correct statement.

A detailed explanation of each correct and incorrect answer

Reference diagrams to explain the topic

Reference links for further studies

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Exam AZ-720 Troubleshooting Microsoft Azure Connectivity (beta)

Exam AZ-720: Troubleshooting Microsoft Azure Connectivity (beta)

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Important
Passing score: 700. Learn more about exam scores. Beta exams are not scored immediately because we are gathering data on the quality of the questions and the exam. Learn more about the value and importance of beta exams.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

Related exams: none
Schedule exam Exam AZ-720: Troubleshooting Microsoft Azure Connectivity (beta)
Languages: English
Retirement date: none

This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.

Skills measured
Troubleshoot business continuity issues (5–10%)
Troubleshoot hybrid and cloud connectivity issues (20–25%)
Troubleshoot Platform as a Service issues (5–10%)
Troubleshoot authentication and access control issues (15–20%)
Troubleshoot networks (25–30%)
Troubleshoot VM connectivity issues (5–10%)

Audience Profile
Candidates for the Azure Support Engineer for Connectivity Specialty certification are support engineers with subject matter expertise in using advanced troubleshooting methods to resolve networking and connectivity issues in Azure.

Professionals in this role troubleshoot hybrid environments, including issues with Azure Virtual Machines, virtual networks, and connectivity between on-premises and Azure services. They use various tools and technologies to diagnose and identify root causes for complex issues.

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Skills Measured

NOTE: The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
NOTE: Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Troubleshoot business continuity issues (5–10%)
Troubleshoot backup issues
. review and interpret backup logs
. troubleshoot Azure virtual machines backup issues including restarting a failed backup job
. troubleshoot issues with Azure Backup agents
. troubleshoot Azure Backup Server issues
. troubleshoot scheduled backups

Troubleshoot recovery issues
. troubleshoot Azure Site Recovery issues
. troubleshoot site recovery in hybrid scenarios that include Hyper-V, VMware ESX, or System Center Configuration Manager
. troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server
. troubleshoot issues recovering files from an Azure virtual machine backup

Troubleshoot hybrid and cloud connectivity issues (20–25%)
Troubleshoot virtual network (VNet) connectivity

. troubleshoot virtual private network (VPN) gateway transit issues
. troubleshoot hub-and-spoke VNet configuration issues
. troubleshoot global VNet peering connectivity issues
. troubleshoot peered connections

Troubleshoot name resolution issues
. troubleshoot name resolution for scenarios that use Azure-provided name resolution
. troubleshoot name resolution for scenarios that use custom DNS servers
. review and interpret DNS audit logs
. troubleshoot name resolution for Azure private DNS zones
. troubleshoot issues with DNS records at public DNS providers
. troubleshoot domain delegation issues

Troubleshoot point-to-site virtual private network (VPN) connectivity
. troubleshoot Windows VPN client configuration issues
. troubleshoot OpenVPN VPN client configuration issues
. troubleshoot macOS VPN client configuration issues
. troubleshoot issues with certificate-based VPN connections
. troubleshoot issues with RADIUS-based VPN connections
. troubleshoot Azure Active Directory (Azure AD) authentication issues

Troubleshoot site-to-site virtual private network connectivity
. review and interpret network logs and captured network traffic from a VPN gateway
. determine the root cause for latency issues within site-to-site VPNs
. review and interpret gateway configuration scripts
. reset a VPN gateway
. troubleshoot gateway issues by running Log Analytics queries

Troubleshoot Azure ExpressRoute connectivity issues
. determine whether routes are live and correctly configured
. validate the peering configuration for an ExpressRoute circuit
. reset an ExpressRoute circuit
. troubleshoot route filtering
. troubleshoot custom defined routes
. determine the root cause for latency issues related to ExpressRoute

Troubleshoot Platform as a Service issues (5–10%)
Troubleshoot PaaS services
. troubleshoot issues connecting to a PaaS
. troubleshoot firewalls for PaaS services
. troubleshoot PaaS configuration issues
. determine the root cause for service-level throttling

Troubleshoot PaaS integration issues
. troubleshoot issues integrating PaaS services with virtual networks
. troubleshoot subnet delegation issues
. troubleshoot issues with private endpoints and service endpoints
. troubleshoot issues with Azure Private Link

Troubleshoot authentication and access control issues (15–20%)
Troubleshoot Azure AD authentication
. determine why on-premises systems cannot connect to Azure resources
. troubleshoot Azure AD configuration issues
. troubleshoot self-service password reset issues
. troubleshoot issues with multifactor authentication

Troubleshoot hybrid authentication
. troubleshoot Azure AD Connect synchronization issues
. troubleshoot Azure AD to Active Directory Domain Services (Azure AD DS) integration issues
. troubleshoot connectivity issues between Azure AD and Active Directory Federation Services (AD FS)
. troubleshoot issues with pass-through authentication and password hash synchronization
. troubleshoot Azure AD Application Proxy connectivity issues

Troubleshoot authorization issues
. troubleshoot role-based access control (RBAC) issues
. troubleshoot issues storing encrypted passwords in Azure Key Vault
. troubleshoot sign-in issues related to Azure AD Conditional Access policies

Troubleshoot networks (25–30%)
Troubleshoot Azure network security issues
. determine why Azure Web Application Firewall is blocking traffic
. troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios
. troubleshoot connectivity to secure endpoints

Troubleshoot Azure network security groups (NSGs)
. troubleshoot NSG configuration issues
. review and interpret NSG flow logs
. determine whether a VM or a group of VMs is associated with an application security group (ASG)

Troubleshoot Azure Firewall issues
. troubleshoot application, network, and infrastructure rules
. troubleshoot network address translation (NAT) and distributed network address translation (DNAT) rules
. troubleshoot Azure Firewall Manager configuration issues

Troubleshoot latency issues
. determine the root cause for VM-level throttling
. determine the root cause for latency issues when connecting to Azure virtual machines
. determine the root cause for throttling between source and destination resources
. troubleshoot bandwidth availability issues
. determine whether resource response times meet service-level agreements (SLAs)

Troubleshoot routing and traffic control
. review and interpret route tables
. troubleshoot asymmetric routing
. troubleshoot issues with user-defined routes
. troubleshoot issues related to forced tunneling
. troubleshoot Border Gateway Protocol (BGP) issues
. troubleshoot virtual network peering, transitive routing, and service chaining
. troubleshoot routing configuration issues in Azure

Troubleshoot load-balancing issues
. determine whether VMs in a load-balanced cluster are healthy
. troubleshoot issues with Azure Load Balancer
. review and interpret load balancer rules
. troubleshoot traffic distribution issues
. evaluate the configuration of Azure Traffic Manager
. troubleshoot issues with Azure Traffic Manager profiles
. troubleshoot port exhaustion issues
. troubleshoot issues with Azure Front Door
. troubleshoot issues with Azure Application Gateway

Troubleshoot VM connectivity issues (5–10%)
Troubleshoot Azure Bastion
. troubleshoot issues deploying Azure Bastion
. troubleshoot connectivity issues
. troubleshoot authorization issues

Troubleshoot just-in-time (JIT) VM access
. validate connectivity with a VM
. troubleshoot Microsoft Defender for Cloud configuration issues
. determine which resources are authorized to use JIT VM access

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