Day: December 14, 2010

There’s talk that Microsoft may introduce new certifications for desktop support and security. The discussion began last month at CompTIA’s 2002 Strategies conference. Microsoft’s Judith Morel announced that a worldwide Job Task Analysis survey of MCPs showed that MCSAs and MCSEs don’t spend much time working with client OSs. She added that there’s also strong […]

Microsoft recently introduced a new product support life cycle policy designed to make support availability more predictable and consistent. This will allow customers to better plan their upgrades, instead of relying on announcements about the retirement of products or the discontinuation of support for them. Under previous policies, customers couldn’t effectively plan upgrades. This had […]