Microsoft New Certifications for Desktop Support
With the launch of the it’s next generation certifications and the Vista Operating System, Microsoft has begun what may become the gradual phase-out of the popular MCDST Training Microsoft Certified Desktop Support Technician certification, although no exams have been slated for retirement yet.
Two new MCITP certification tracks specifically for Desktop Support on Windows Vista are now available. The MCITP Enterprise Support (Desktop Support for large organizations) and MCITP Consumer Support (Desktop Support for small-to-mid size organizations) each consist of two exams. Exam 70-620: TS-Windows Vista Configuring is part of both curriculums. 70-622: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians makes up the second exam for the MCITP Enterprise Support curriculum while 70-623: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Consumer Support Technicians is the second exam in the MCITP Consumer Support Curriculum.
Is your company currently still running the XP Operating System? Then the MCDST certification is still viable and may be your best option. When your company converts to Vista, there is a single upgrade exam for people holding the MCDST credential to upgrade to MCITP Enterprise Support- Exam 70-621: PRO: UPGRADE: Upgrading Your MCDST Certification to MCITP Training Enterprise Support.
To make themselves additionally valuable to employers and stay ahead of the knowledge curve on Vista, Desktop Support Professionals can take both the MCTS Training and then the MCITP Enterprise Support upgrade exam after receiving their MCDST certification.