Cisco Specialist

500-442 CCEAAssociated certification: Unified Contact Center Enterprise Specialization requirement for Systems EngineersDuration: 90 minsLanguage: English Exam overviewThis exam tests a candidate’s knowledge of CCE Overview, Basic Calls and Agent settings, CCE Configuration and Implementation, Advance Configuration, Advance Features, and Reporting. Administering Cisco Contact Center Enterprise (500-442)Exam Description: Administering Cisco Contact Center Enterprise (CCEA 500-442) is […]

700-760 SAAMSecurity Architecture for Account ManagersDuration: 90 minutesLanguages: English Exam overviewThis exam is for the required knowledge across the Cisco Security portfolio for a registered partner organization to obtain the Security specialization in the AM role. Exam topicsThe following topics are general guidelines for the content likely to be included on the exam. However, other […]

700-805 CRMDuration: 60 minutesAvailable languages: English, Japanese Exam overviewThe Cisco Renewals Manager exam (CRM 700-805) is a 60-minute assessment for a Cisco partner’s Renewals Manager to demonstrate their knowledge of the Customer Experience (CX) concepts and tools covered in the Renewals Manager curriculum learning map. Those achieving a passing score on this exam will have […]